Job Description
Job Description
Job description:
Palm Springs Kia is looking for a motivated and tech-savvy Internet Sales Representative to join our growing team. As part of the esteemed Kiefer Automotive Group, we're dedicated to excellence, innovation, and integrity. With over three decades of experience and 17 stores, we provide a supportive environment where team members are empowered to succeed. The ideal candidate thrives in a fast-paced, customer-focused environment and enjoys building relationships through online and phone communication. If you have strong digital communication skills, a passion for customer service, and a drive to succeed in sales, we want to hear from you!
Key Responsibilities:
As an Internet Sales Representative, you'll play a crucial role in driving sales and delivering exceptional customer service. Your responsibilities will include:
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Respond promptly and professionally to all internet leads, phone calls, text messages, and chat inquiries.
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Educate customers on Team Kia of El Cajon’s vehicles, specials, and services through digital channels.
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Set and confirm sales appointments with qualified customers.
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Maintain a high level of follow-up to ensure customer satisfaction, repeat business, and referrals.
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Update and manage customer information in CRM software with accuracy.
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Collaborate with the sales team to ensure seamless customer handoff and experience.
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Participate in all company-provided training to stay ahead of digital trends and BDC best practices.
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Consistently work to exceed monthly appointment and sales goals.
Requirements:
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Bilingual (English/Spanish) strongly preferred.
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Previous BDC, internet sales, or call center experience preferred.
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Excellent written and verbal communication skills.
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Strong customer service orientation with the ability to build rapport quickly.
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Ability to handle high call and email volume while maintaining quality.
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Proficiency with CRM tools, internet lead management, and digital communication platforms.
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Self-motivated, goal-driven, and able to thrive in both independent and team settings.
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Positive attitude, professionalism, and ability to adapt to challenges.
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Flexible schedule, including weekends and evenings.
Benefits:
- Competitive pay with commission opportunities for performance-based incentives.
- Comprehensive benefits package including health, life, disability, dental, and vision insurance.
- 401K match to help you plan for your future.
- Paid time off for vacations, holidays, and personal days.
- Ongoing training and development opportunities to enhance your skills and career growth.
If you're passionate about sales and providing outstanding customer experiences, we want you on our team! Apply now and take the next step toward a fulfilling career in automotive sales!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
- Life insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person