<h3>Job Description</h3>
Job DescriptionSalary: 20 
Job Summary:
 
At Deepest Cut Hospitality our security guard maintains a professional, courteous and attentive demeanor. He or she inspects various sections of the establishment, from the bathrooms to the establishment itself, to ensure safety. Patrols the establishment to look for any threats to the establishmentssecurity, identifies rowdy patrons and if needed ejects them from the establishment if they are a nuisance to staff or patrons. Monitors the occupancy to ensure it doesn't exceed maximum capacity. He or she also inspects the identification of patrons to prevent underage individuals from entering, monitors entrances and exits and ensures that individuals who have been banned do not get into the establishment. Resolves conflicts respectfully and restrains anyone who gets into a fight. Ensures patrons' welfare while visiting our establishment. The guard also writes up reports of incidents for record-keeping purposes. Must have a willingness to perform other duties as required that are necessary to support the business.
 
 
Responsibilities and Duties:
 
<ul>
<li> Ensure a safe environment through a team effort of diligent active patrol, strict access control, and monitoring.</li>
<li> Inspects various sections of the establishment, from bathrooms to the establishment itself.</li>
<li>Identifying any unsafe conditions within the establishment and ensure proper handling.</li>
<li> Checking for signs of intoxication and removing obviously intoxicated patrons from the premises.</li>
<li> Inspects the identification of patrons to prevent underage individuals from entering.</li>
<li> Monitors entrances and exits and ensures that individuals who have been banned do not get into the establishment.</li>
<li> Resolves conflicts and restrains anyone who gets into a fight, takes care of patrons' welfare.</li>
<li> Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner.</li>
<li> Respond immediately to distress calls, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately.</li>
<li> Maintain the companys reputation with professionalism and legal compliance.</li>
<li> Collaborate with other security officers for effective protection and coverage.</li>
<li>Writes up reports of incidents that take place for record.</li>
</ul>

Security Officer

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Services Manager is responsible for overseeing the daily operations of the Player’s Club and ensuring exceptional guest service standards are maintained across all front-line casino employees. This role requires strong leadership, problem-solving, and interpersonal skills to effectively manage a team, resolve guest issues, and drive a positive guest experience.
 
Responsibilities
 
Guest Service Management:
• Oversee the daily operations of the Player’s Club, including membership enrollment, point redemption, and tier benefits.
• Manage and develop a team of Guest Service Representatives and Leads.
• Ensure compliance with all regulatory requirements related to gaming and player tracking systems.
• Analyze player data to identify trends and opportunities for targeted marketing campaigns.
• Implement strategies to increase player engagement and loyalty.
• Works closely with the marketing management and other key decision-making individuals to meet marketing and guest service objectives. 
• Assists in development, implementation and execution of promotions, programs, and drawings 
• Work closely with all departments to execute marketing programs and deliver quality guest service
 
Guest Service Standards:
• Establish and maintain high standards of GOLDEN service across all front-line casino employees.
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Ensure daily operations and experiences meet guest expectations
• Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges
• Conduct regular training sessions to ensure staff are knowledgeable about guest service protocols.
• Monitor employee performance and provide coaching and feedback to improve service delivery. Resolve guest complaints and issues in a timely and professional manner.
• Identify opportunities to enhance the guest experience and implement improvements.
• Meets and greets players on the floor at special events and at promotions
• Provides feedback to the marketing department on specific issues as they relate to the department and to the guests
• Acts as liaison between guests and management as relates to the needs of guests' complaints and concerns
 
Team Leadership:
• Recruit, hire, and train qualified team members.
• Create and manage employee schedules to ensure adequate staffing levels.
• Conduct performance reviews and provide feedback to team members.
• Foster a positive and supportive work environment.
• Motivate and inspire the team to achieve goals.
• Builds unity and morale among casino staff, promoting enthusiasm and high standards of customer service by all employees.
• Works closely with the Casino Hosts, Slot Department, Food &amp; Beverage Department, Facilities.
 
Requirements:
Skills/Abilities
<ul>
<li>Proven experience in a casino or hospitality management role.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent problem-solving and decision-making abilities.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficiency in computer systems, including player tracking systems and Microsoft Office Suite.</li>
<li>Knowledge of gaming regulations and compliance requirements.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Able to obtain and retain gaming license through the Augustine Gaming Commission</li>
</ul>
Qualifications/Education/Experience
<ul>
<li>Three years of supervisory/management experience, preferably in gaming </li>
<li>Five years of guest service experience </li>
<li>College degree</li>
<li>Must be able to successfully pass a pre-employment drug screen and background investigation</li>
</ul>
Physical Demands/Work Environment
<ul>
<li>Must be comfortable working in front of a computer as well as spending long periods of time on your feet on the casino floor</li>
<li>Must be able to lift and periodically carry up to 25 lbs.</li>
<li>Must be comfortable speaking in front of an audience</li>
</ul>
Note: This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position. If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.
 
Indian Preference Policy: Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.
 
Equal Opportunity Employer: Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.

Guest Services Manager

<h3>Job Description</h3>
Job DescriptionSalary: $20 - $26 - DOE 
Company Overview
 
Are you looking to join a team dedicated to providing exceptional service, empowering employees, and creating a work-life balance that leads to happiness and well-being? Look no further than Acme House Company, the premier vacation rental company in Palm Springs.We are committed to finding the best talent out there, and we offer competitive compensation packages to attract the brightest minds in the industry. Our goal is to create an environment where our employees feel supported and valued and where their contributions to our success are recognized and rewarded.We prioritize work-life balance and believe that our employees' happiness and well-being are essential to delivering exceptional service to our guests. Our team members are encouraged to take time for themselves, recharge, and enjoy all that Palm Springs has to offer.
 
Our vacation rentals are the epitome of luxury and relaxation, designed to provide our guests with an unforgettable vacation experience. Join our team and be a part of creating those unforgettable moments for our guests.Join us in Palm Springs and experience the difference between working with a company dedicated to your success, well-being, and growth.
 
Apply today, and let us show you what it means to work with a team that truly cares.
 
Primary responsibilities will be to work with our Guests, Owners, Property Care Team and Housekeeping Team and to create and assign tasks, help guests, dispatch service calls, and provide our Partner Owners with exceptional customer service no matter what the issue may be!
 
Successful candidate will have strong organizational skills, incredible attention to detail, a confident outgoing personality, positive phone etiquette, ability to laugh and smile, a knack for problem solving and be passionate about keeping everything running on schedule. This is a full time position. Working weekends and holidays is part of the job.
 
You might be an excellent candidate if you have had prior experience as a hospitality guest services, property manager, schedule coordinator, service company dispatch, customer service coordinator, or some other position where it was all about the details and scheduling designed around hospitality. Prior experience in Property Management is a big plus. You could be the right person for this position if chaos makes want to organize it vs. losing it!
 
This position must be filled with someone who possess a passion for service and a flair for seeing issues through to the end. Serious applicants only please. We will only accept the very best for our Homeowner Partners and our Guests.
 
Ideal candidate has minimum 2 years experience:
 
<ul>
<li>Hospitality industry, property management, Hotels, or equivalent experience </li>
<li>We are in hospitality so a regular schedule for working weekends and holidays is a must. </li>
<li>Pass an Upon-hire Drug Screening and be able to maintain our Drug Free workplace standards.</li>
</ul>
 
Thank you and looking forward to meeting you! We do not want to misuse anyone's time, ours or yours, so only qualified candidates will be contacted

Property Agent

<h3>Job Description</h3>
Job DescriptionSalary: 
Job Summary:
 
At Reforma you will work in a team-oriented, high-volume, fast-paced environment providing an up-beat experience for our guests which distinguishes our bar as being the unquestionable first choice. Demonstrating genuine hospitality and delivering exceptional guest services in the bar area are key. Our ideal candidate is a self-starter, punctual, and engaged. Responsibilities and Duties: 
<ul>
<li>Prepare alcoholic or non-alcoholic beverages</li>
<li>Interact with customers, take orders and serve snacks and drinks</li>
<li>Assess customers' needs and preferences and make recommendations</li>
<li>Mix ingredients to prepare cocktails</li>
<li>Plan and present bar menu</li>
<li>Check customer's identification and confirm they are of the legal drinking age</li>
<li>Restock and replenish bar inventory and supplies</li>
<li>Stay guest focused and nurture an excellent guest experience</li>
<li>Comply with all food and beverage regulations</li>
</ul>
 Qualifications and Skills:
<ul>
<li>Proven working experience as a bartender</li>
<li>Excellent knowledge of mixing, garnishing and serving drinks</li>
<li>Knowledge of a second language will be considered a plus</li>
<li>Positive attitude and excellent communication skills</li>
<li>Ability to keep the bar organized, stocked and clean</li>
<li>Relevant training certificate </li>
</ul>

Bartender - Reforma

<h3>Job Description</h3>
Job DescriptionSalary: $20-$30 
Restaurant Supervisor 
$20.00 to $30.00 per hour-Full-time
Shift and Schedule
8 hour shift
Weekends and Evenings 
10 hour shift as needed
Night shift
Evening shift
Day shift
Monday to Friday
Holidays
 
Benefits offered
<ul>
<li> Dental insurance</li>
</ul>
<ul>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Vacation</li>
</ul>
Full job description
Deepest Cut Hospitality is growing! We are looking for Restaurant Supervisors to lead all aspects of our dining operations. The role's responsibilities include maintaining the restaurants revenue, profitability, and quality goals while creating and supporting a strong culture and excellent work environment for our team. Our leaders are charged with ensuring efficient restaurant, bar and event operations, as well as maintaining high production, productivity, quality, and customer-service standards. Our leaders oversee the dining room, check-in with guests, balance seating capacity, will oversee and provide positive reinforcement and constructive feedback to our team.
They work with the kitchen to ensure food quality, health and safety standards, ticket times, and presentation are all met in accordance with the highest standards. Our leaders are required to work well with our teams, upholding our values or consistency and accountability - clearly communicating expectations and setting our teams up for success. Ultimately, our Supervisors ensure our restaurant runs smoothly and safely, and guests have a pleasant experience.
Prior restaurant management experience is critical to this role and references will be required to verify the candidate's experience as well as management/leadership style.
Restaurant Leader Responsibilities (including but not limited to)
<ul>
<li>Coordinate daily Front of the House restaurant and bar operations.</li>
<li>Execute all schedule events, this includes setting up banquets, luncheons, corporate events, and special events using triple seat platform </li>
<li>Manage host and hostess table management platform on OpenTable</li>
<li>Adhere to all health and safety standards as set by the Company as well as government agencies</li>
<li>Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.</li>
<li>Respond to guest service needs to provide the highest standards of service.</li>
<li>Possess extensive food and beverage (F&amp;B) knowledge, with ability to remember and recall ingredients and dishes to inform guests and staff</li>
<li>Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.</li>
<li>Ensure the daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times.</li>
<li>Maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts and tip reports nightly</li>
<li>Supervise and motivate; take disciplinary action team members when necessary.</li>
<li>Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.</li>
<li>Ensure a safe working and guest environment to reduce the risk of injury and accidents.</li>
<li>Represent the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.</li>
<li>Control Profit &amp; Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining ap propriate stock of liquor, beer and other bar or restaurant products.</li>
<li>Appraise staff performance and provide feedback to improve productivity.</li>
<li>Manage the brands good image and suggest ways to improve it.</li>
<li>Handle the pressures and problems that all come in a multi-functioning venue.</li>
<li>Always maintain a professional atmosphere.</li>
</ul>
Front of House Supervisor / Manager Qualifications
<ul>
<li>At least 3 years' experience in restaurant management for supervisor</li>
<li>High School Diploma or GED required; relevant college coursework or formal training preferred</li>
<li>Must be at least 21 years of age</li>
<li>Must speak fluent English, bilingual (English/Spanish) a strong plus</li>
<li>Knowledge of computer systems (MS Office, Google Drive, Yelp Business)</li>
<li>Knowledge of POS systems, Toast preferred</li>
<li>Knowledge of reservation systems OpenTable preferred</li>
<li>Must be flexible and adaptable to change</li>
<li>Strong leadership skills, written and verbal communication skills, and listening skills</li>
<li>Strong adherence to accountability, personal responsibility, and the value of positive leadership</li>
<li>Proven ability to lead a team and communicate efficiently, both verbally and in writing</li>
<li>Exceptional time management and organizational skills</li>
<li>Must be internally motivated, detail-oriented, and have a passion for teaching others</li>
<li>Ability to work a flexible work schedule to include evenings, weekends, and holidays</li>
</ul>
Upon hire, chosen candidate will need to submit a copy of or obtain a valid Manager Food Handlers Card, and a valid Responsible Alcohol Server (RBS) certification.
Applicants must demonstrate legal authorization to work in the United States without restrictions.
Deepest Cut Hospitality and its venues are Equal Opportunity Employers and makes employment decisions on the basis of merit.
<ul>
<li>Weekends as needed</li>
</ul>
Experience:
<ul>
<li>Restaurant Management: 2 years (Required)</li>
</ul>
Work Location: In person

Food and Beverage Supervisor

<h3>Job Description</h3>
Job Description
Desert Hot Springs newest upscale Resort &amp; Spa is now seeking an Experienced Retail Sales Associate. THE AZURE PALM HOT SPRINGS is an exciting and unique resort located in the Miracle Hill area of Desert Hot Springs on Hacienda Ave. The resort features 40 guest accommodations and 12 spa treatment rooms as well as a Cafe and Boutique. This is a special property, and we are looking for a talented Retail Sales Associate to provide exceptional service to our guests. The ideal candidates will be observant self-starters, excellent customer service skills and will be able to multitask throughout the day while paying careful attention to detail. Spa and hospitality experience is a big plus. Reliability and ability to maintain a professional demeanor in all matters is a must. We offer competitive wages, paid vacation, Health benefits after 90 days and starting in June 2022 retirement savings.
 
Qualifications/Responsibilities
<ul>
<li>Minimum of 1 year experience in retail or customer service</li>
<li>Cash handling</li>
<li>Ensure efficient processing of point of sale transactions</li>
<li>Must be at least 18 years old</li>
<li>Ability to lift, bend, kneel, climb, crawl and/or twist.</li>
<li>Ability to work flexible shifts, weekends and holidays as needed</li>
<li>Ability to communicate clearly with customers and associates in person and via e-mail and telephone.</li>
<li>Must be able to do a monthly inventory count, keep track of inventory and re-order items that are low in stock</li>
</ul>
 
We are looking forward to receiving your application. To stand out, please email <a href="mailto:christina@azurepalm.com" target="_blank">christina@azurepalm.com</a> or you may also call (760) 251-2000 to follow up on your application. Thank you, we look forward to meeting you.

Retail Sales Associate at Azure Palm Hot Springs Resort & Day Spa Oasis

<h3>Job Description</h3>
Job Description$16.50 an hour, plus tips 
Join for the Fun, Stay for the Career!
If you are looking for a great place to work, have fun, and make money mate, click to apply.
Come join the Outback family as a Host/Server Assistant, where you will make each Guests day better with friendly, prompt, and attentive service.Your authentic personality and attention to detail will help create an incredible experience for all our Guests.
PERKS &amp; BENEFITS:
· Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible).
· Closed Thanksgiving &amp; Christmas Day to spend the day with family &amp; friends!
RESPONSIBILITIES:
· Making a memorable first and last impression.
· Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
· Coordinating the wait, and seating Guests with a sense of urgency.
· Always smiling and having genuine conversations with Guests.
· Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
· Answers the phone in a prompt and professional manner and directs calls.
· Is a team player and assists throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
· Leads the lobby experience for each Guest, following Outback hospitality standards.
· Committed to safe food handling, cleanliness, safety and sanitation standards during the shift
REQUIREMENTS:
· Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
· Ability to walk, stand, or bend for long periods of time while performing essential job duties.
· For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date)
We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse.
International Franchise Association’s Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service.
If you need any accommodation from the Company to enable you to perform essential job functions, please notify us.
Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”
"All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at <a href="https://www.outwestrg.com/e-verify" target="_blank">https://www.outwestrg.com/e-verify</a>"

67 Hospitality Jobs