<h3>Job Description</h3>
As an Artisan Club Member Services Guest Experience Manager you will be part of the Cotino™, A Storyliving by Disney™ community team. You will lead a team focused on delivering exceptional concierge-style service to our Artisan Club members.&nbsp;They will maintain a close, yet professional relationship with each Member to maximize and personalize the club experience. You will lead and support employees while equipping them with the knowledge and resources needed to perform their functions, creating a culture of personalized attention and “solve for yes”.
You will oversee and orchestrate all aspects of the day-to-day operation, leading hourly employees and managing ongoing logistics, all while making informed decisions that will lead to personalized experiences for our members, taking into account the overarching goals of the business including service excellence and financial targets.&nbsp; This role will be responsible for managing workload and ensuring that we have sufficient communication channels available to our Members, including in-person, phone calls, chat function, email, and potentially in-app messaging. Working across multiple teams will be critical to the success of the leader.
This role will be onsite at Cotino™, A Storyliving by Disney™ community in Rancho Mirage, California and will report to the Artisan Club Operations Director.
Responsibilities:
<ul>
<li>Demonstrate a passion for guest service with ability to exude genuine hospitality for a dynamic Guest audience consisting predominantly of individuals with a high level of repeat visitation</li>
<li>Oversee the day-to-day operation, make daily operational decisions that benefit Members, Cast Members and the demands of the business and respond, assess, investigate and resolve situations in a timely manner</li>
<li>Share regular updates with Cast to ensure they have the most accurate information about Club programs, events and guideline modifications.</li>
<li>Provide daily leadership to Cast Members by reward and recognition, coaching, counseling, discipline and training and development to ensure the service they are providing exceeds our Member’s expectations</li>
<li>Supervise daily staffing levels, forecast shift coverage needs based on demand and manage supplies, stock and operating expenses</li>
<li>Champion a culture of excellence, collaboration, diversity, and innovation.</li>
<li>Ensure timely follow-through and consistent application of policies and standards, balancing and satisfying high-priority, unique needs for Member bookings</li>
<li>Provide operational support for a calendar of revolving member events and work directly with Events, Recreation, Communications and other key partners to ensure timely and effective communication deployment</li>
<li>Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are built as a result of ongoing repeat visitation, while setting appropriate expectations and levels of accountability amongst the team</li>
<li>Conduct routine walks with facilities partners, maintenance and custodial vendors documenting challenges, actions and results</li>
<li>Support contracted and/or approved third party membership opportunities created for Artisan Club members through local businesses (e.g., local golf clubs, Town Center, or other approved concierge-style service relationships)</li>
</ul>
Basic Qualifications:
<ul>
<li>Minimum of 2 years of leadership experience in the Service Industry</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to tackle unique scenarios while demonstrating composure</li>
<li>Ability to analyze complex Member requirements, including special planning</li>
<li>Ability to develop effective relationships and work as part of a team</li>
<li>Ability to be a creative problem solver, generate new innovative ideas.</li>
<li>Proficient in basic computer functions necessary to operate in a Windows environment and other technologies</li>
<li>Demonstrated excellent Guest service skills</li>
<li>Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills</li>
<li>Understanding of the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, costs, etc.)</li>
<li>Available to commit to work any day of the week during any shift including weekends, nights and holidays</li>
<li>Valid CA Driver’s License in good standing</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in a luxury resort or private club environment</li>
<li>Demonstrated knowledge of and passion for Disney Experiences products and services</li>
<li>Willingness to learn new applications and lines of businesses as necessary</li>
<li>Demonstrated ability to work independently</li>
<li>Demonstrated organizational and time management skills</li>
<li>Multi-lingual</li>
</ul>
Required Education:
<ul>
<li>High school diploma or equivalent required</li>
</ul>
Preferred Education:
<ul>
<li>Bachelor's degree in Club, Restaurant, Hospitality Management or equivalent field experience</li>
</ul>
Our Benefits:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at <a href="https://jobs.disneycareers.com/benefits" target="_blank">https://jobs.disneycareers.com/benefits</a>
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#LI-AH3
 The hiring range for this position in Rancho Mirage, CA is $71,000 to $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Club Member Services Manager (Cotino™)

<h3>Job Description</h3>
Job DescriptionPrimary Accountability:&nbsp;The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions:&nbsp;The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION&nbsp;Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.&nbsp; 
<ul>
<li>Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.&nbsp;</li>
<li>Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.&nbsp;</li>
<li>Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.&nbsp;</li>
<li>Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.&nbsp;</li>
<li>Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.&nbsp;</li>
<li>Suggests to Restaurant Management ways to improve Guest service. </li>
</ul>
TRAINING AND DEVELOPMENT&nbsp;Strives to improve the skills and performance of all Crew Persons. 
<ul>
<li>Effectively trains Crew Persons utilizing the existing training program.&nbsp;</li>
<li>Provides regular performance feedback to motivate and improve the performance of all Crew Persons.&nbsp;</li>
<li>Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.&nbsp;</li>
<li>Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.&nbsp;</li>
<li>Makes an on-going effort to improve personal performance level. </li>
</ul>
SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. 
<ul>
<li>Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.&nbsp;</li>
<li>Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.&nbsp;</li>
<li>Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.&nbsp;</li>
<li>Supports the goals, decisions and directives of Restaurant Management. </li>
</ul>
POLICIES &amp; STANDARDS Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices. 
<ul>
<li>Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.&nbsp;</li>
<li>Holds employees and self accountable for the methods and processes used to achieve results.&nbsp;</li>
<li>Role models and sets a positive example for the entire team in all aspects of business and personnel practices. </li>
</ul>
CARL’S JR. SHARED VALUES&nbsp;Models and encourages Carl’s Jr. shared values.&nbsp; 
<ul>
<li>Is completely focused on and driven by the Guest.&nbsp;</li>
<li>Is of high personal integrity and treats all employees with honesty, respect and dignity.&nbsp;</li>
<li>Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.&nbsp;</li>
<li>Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. </li>
</ul>
Requirements:&nbsp; EDUCATION&nbsp;High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE&nbsp;Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION &amp; INSURANCE&nbsp;Must have reliable personal transportation, a valid driver’s license and proof of insurance.&nbsp; ACCESSIBILITY&nbsp;&nbsp;Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.&nbsp; HOURS&nbsp;Must be able and willing to work flexible hours including opening and closing shifts. Skills &amp; Abilities:&nbsp;Demonstrates and/or possesses the following:&nbsp; 
<ul>
<li>Basic knowledge of computers.</li>
<li>Organizational, planning and time management skills.&nbsp;</li>
<li>Team building skills.</li>
<li>Problem solving skills.&nbsp;</li>
<li>Ability to troubleshoot cash handling problems; good mathematics skills.&nbsp;</li>
<li>Excellence in performing the duties of all work stations and in completing assigned tasks and duties.&nbsp;</li>
<li>Ability to look at the restaurant operations (from a customer’s viewpoint).&nbsp;</li>
<li>Ability to take initiative. </li>
</ul>
Physical Abilities:&nbsp;Must be able to:&nbsp; 
<ul>
<li>Stand for long periods of time.&nbsp;</li>
<li>Bend and stoop.&nbsp;</li>
<li>Work around heat.&nbsp;</li>
<li>Work around others in close quarters.&nbsp;</li>
<li>Move throughout the restaurant and visually observe restaurant operations and employee work performance.&nbsp;</li>
<li>Lift 50 – 75 pounds.&nbsp;</li>
<li>Work with various cleaning products. </li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job DescriptionPrimary Accountability:&nbsp;The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Crew Person provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant and safe for all Guests and employees.&nbsp; Essential Functions:&nbsp;The essential functions of the Crew Person position are denoted below in the following key areas:&nbsp; TOTAL GUEST SATISFACTION:&nbsp;Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.&nbsp;
<ul>
<li>Follows all Carl’s Jr. Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “Six Dollar Service.”&nbsp;</li>
<li>Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.&nbsp;</li>
<li>Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.</li>
<li>Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.</li>
</ul>
 TRAINING AND DEVELOPMENT:Strives to improve personal skills and performance level.&nbsp;
<ul>
<li>Follows the steps outlined in the Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.&nbsp;</li>
<li>Communicates to immediate supervisor when additional training, guidance and practice is needed.&nbsp;</li>
<li>Understands how each job responsibility in the restaurant impacts the Guest customers, other employees and overall operations.&nbsp;</li>
<li>Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.&nbsp;</li>
<li>Is performance oriented and driven; understands performance expectations and is aware of performance results.&nbsp;</li>
</ul>
 JOB EXPECTATIONS:&nbsp;&nbsp;Consistently meets job expectations to positively impact the sales and profits of the restaurant.&nbsp;
<ul>
<li>Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.&nbsp;</li>
<li>Supports the goals, decisions and directives of Restaurant Management; performs additional duties and responsibilities as directed by Restaurant Management.&nbsp;</li>
<li>Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.</li>
</ul>
 POLICIES &amp; STANDARDS:
<ul>
<li>Follows and complies with all company policies standards s, procedures and guidelines.&nbsp;</li>
<li>Follows all Carl’s Jr. safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.&nbsp;</li>
<li>Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.</li>
</ul>
 CARL’S JR. SHARED VALUES:
<ul>
<li>Models and encourages Carl’s Jr. shared values.&nbsp;</li>
<li>Is completely focused on and driven by the Guest.&nbsp;</li>
<li>Is of high personal integrity and treats all employees with honesty, respect and dignity.&nbsp;</li>
<li>Contributes to an environment of trust to ensure honest, open and direct communication.&nbsp;</li>
<li>Is performance oriented and driven; understands performance expectations and is aware of performance results.</li>
</ul>
Requirements:&nbsp; EDUCATION&nbsp;
<ul>
<li>Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.&nbsp;</li>
</ul>
EXPERIENCE
<ul>
<li>Must be a minimum of 16 years of age.&nbsp;</li>
</ul>
 TRANSPORTATION&nbsp;
<ul>
<li>Must have reliable transportation to work. ACCESSIBILITY Must have telephone or other reliable method of communicating with the restaurant. HOURS Must be able and willing to work flexible hours, possibly including opening and closing shifts.</li>
</ul>
Skills &amp; AbilitiesDemonstrates and/or possesses the following:&nbsp;
<ul>
<li>Ability to work with others (as a team).&nbsp;</li>
<li>Ability to comfortably interact with all Guests.&nbsp;</li>
<li>Ability to look at the restaurant operations (from a Guests viewpoint).&nbsp;</li>
<li>Ability to meet performance standards for assigned tasks and duties.&nbsp;</li>
<li>Ability to take initiative.&nbsp;</li>
<li>Problem solving skills.</li>
</ul>
Physical Abilities&nbsp;Must be able to:
<ul>
<li>Stand for long periods of time.&nbsp;</li>
<li>Bend and stoop.&nbsp;</li>
<li>Work around heat.&nbsp;</li>
<li>Work around others in close quarters.&nbsp;</li>
<li>Move throughout the restaurant to work specific stations or perform assigned tasks.&nbsp;</li>
<li>Able to lift 50 – 75 lbs. comfortably.&nbsp;</li>
<li>Work with various cleaning products.</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Crew

<h3>Job Description</h3>
Job DescriptionDescription:
Position Overview
We’re looking for an enthusiastic, personable, and organized Host/Hostess to be the first point of contact for our guests. As a Host/Hostess, you will be the face of The Palm Springs Surf Club, responsible for greeting and seating guests, managing reservations, and ensuring a smooth flow of guests into the dining areas. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering top-tier customer service.
 
Key Responsibilities
<ul>
<li>Greet and Welcome Guests: Welcome all guests warmly, ensuring they feel valued and comfortable as they arrive.</li>
<li>Manage Reservations: Check reservation lists and manage the seating chart. Effectively communicate with guests regarding wait times and reservations.</li>
<li>Escort Guests to Tables: Guide guests to their tables in a friendly and professional manner while maintaining a smooth flow of guests to avoid congestion.</li>
<li>Maintain Waiting List: If the restaurant is full, manage the waitlist by providing accurate wait time estimates and notifying guests when their table is ready.</li>
<li>Answer Questions and Provide Information: Provide guests with information about the menu, specials, and club amenities.</li>
<li>Maintain a Clean and Organized Host Stand: Keep the host area clean, organized, and stocked with necessary materials such as menus, reservation logs, and seating charts.</li>
<li>Collaborate with Team Members: Communicate effectively with the kitchen and waitstaff to ensure a seamless dining experience for guests.</li>
<li>Assist with Guest Concerns: Address and resolve guest concerns or complaints with a positive and professional attitude, ensuring customer satisfaction.</li>
<li>Assist with Additional Tasks: Provide support during peak times, such as assisting servers, running food, or helping with drink orders, as needed.</li>
<li>Promote a Positive Atmosphere: Help create a welcoming and fun environment by maintaining a friendly and positive attitude, even during busy times.</li>
</ul>
 
 
 
Requirements:
Qualifications
 
Experience: Previous experience as a host/hostess or in customer service is preferred but not required.
Skills: Excellent communication and interpersonal skills.Strong organizational skills with the ability to handle multiple tasks at once.
Ability to work efficiently in a fast-paced environment.
Friendly, approachable, and professional demeanor.
Team player with a positive attitude.
 
Physical Requirements: Ability to stand for extended periods of time, walk, and carry light items (menus, supplies, etc.).
 
Availability: Must be able to work evenings, weekends, and holidays, as required by the venue’s schedule.
 
Perks and Benefits
Competitive hourly wage, plus tips.
Employee discounts on food and drinks.
Flexible scheduling with opportunities for overtime.
Access to staff events.
A fun, dynamic work environment at one of Palm Springs' most popular destinations.

HOST/HOSTESS

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
Essential Job Duties
<ul>
<li>Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio’s standards. Supervises Team Members to appropriate positions as required.</li>
<li>Opens and/or closes restaurant according to Rubio’s standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.</li>
<li>Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.</li>
<li>Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.</li>
<li>Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li>Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.</li>
<li>Assists in completion of periodic operational paperwork as prescribed by Management.</li>
<li>Participates in development of self by attending ongoing classroom and online training.</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver’s license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio’s.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
Major Business/Professional Contacts
The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest’s cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Service Associate – Job SummaryAs a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. 
 Key Responsibilities
<ul>
<li>Greet guests with a friendly attitude and assist with food orders </li>
<li>Maintain knowledge of the menu and answer guest questions </li>
<li>Keep the dining area, patio, and restrooms clean and well-stocked </li>
<li>Follow proper food safety, hygiene, and cash handling procedures </li>
<li>Assist with restocking and cleaning tasks as needed </li>
<li>Support new team member training and follow company policies </li>
</ul>
Qualifications
<ul>
<li>Restaurant or retail experience preferred </li>
<li>Strong communication and basic math skills </li>
<li>Must be able to lift up to 30 lbs and stand for extended periods </li>
<li>Flexible availability, including nights, weekends, and holidays </li>
<li>Reliable transportation required </li>
</ul>
Work EnvironmentFast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.
Requirements:

Guest Service Associate

<h3>Job Description</h3>
Job Description
Brand summary: In 1959, Bill Larson opened the first Round Table Pizza in Menlo Park, California. He envisioned a gathering place where you could “share a little pizza with someone you love.” Bill believed in using gold-standard ingredients and time-honored recipes to boldly bake hand-crafted pizza worth sharing. Today, we pay homage to Bill’s vision by continuing to use only superior ingredients in our pizzas, along with many of his original recipes. At the same time, we are refreshing our brand look – from the logo to the store design itself – to better reflect the extraordinary pizza we bake, and the dreams of our founder.
Job description
Main Responsibilities of a Shift Manager ● Responsible for every aspect of everyday supervision of store outlets ● Responsible for resources management ● Takes care of stock, staff, and sales management Shift Manager Job Description We have a supervisory level opportunity for someone who has 1 to 2 years of restaurant experience (preferably with pizza) and the ability to work evenings, weekends, holidays, and some possible overtime.
Our ideal candidate would enjoy working independently or with a small team and be able to multitask between different positions such as: taking phone orders, making and cutting pizzas, cleaning, organizing, bussing tables, and responding to the immediate needs of our customers.
Shift Manager Job Requirements:
● Commercial awareness
● Confidence
● Resourcefulness
● Organizational skills
● Teamworking skills
● Verbal communication skills
● Numerical skills
● Excellent IT skills
● Enthusiasm
● Executive skills
● Problem-solving skills
● Showing initiative
● Setting a good example
Benefits:
<ul>
<li>Potential for daily tips when working the cash register</li>
<li>A Positive working environment</li>
<li>Employee discount on food during breaks and when not working</li>
</ul>
At Round Table, you’ll be a part of a team that is working to cultivate an amazing experience for our customers and our employees. If that sounds like something you would like to be a part of, apply today.

Shift Supervisor

<h3>Job Description</h3>
Job DescriptionDescription:
Job Title: Line Cook Location: Palm Springs Surf Club – Palm Springs, CA Job Type: Full-Time / Part-Time Reports To: Executive Chef / Sous Chef Rate: $20-$22
 
Job Summary: Join the vibrant culinary team at Palm Springs Surf Club as a Line Cook! We're seeking a talented and enthusiastic individual to bring their culinary skills to our fast-paced, high-energy kitchen. You'll be responsible for preparing and cooking menu items to perfection, ensuring every dish meets our high standards of quality and presentation. Your role will be crucial in delivering an exceptional dining experience for our guests.
 
**Key Responsibilities:** 
- Prepare and cook menu items with precision and efficiency. 
- Ensure all food is prepared in compliance with health and safety regulations. 
- Maintain a clean and organized kitchen station. 
- Assist with prep work and stocking stations before and during service. 
- Collaborate with kitchen staff to ensure smooth operations. 
- Follow recipes, portion controls, and presentation specifications. 
- Handle kitchen equipment safely and responsibly. 
- Assist in receiving and properly storing kitchen inventory. 
- Adhere to all food safety and sanitation procedures. 
- Monitor food stock and place orders as needed. 
- Ensure proper storage and labeling of food items. 
- Perform other kitchen duties as assigned by the Executive Chef or Sous Chef. 
 
 
 
 
Requirements:
**Qualifications &amp; Skills:** 
- Previous experience as a Line Cook or Prep Cook in a fast-paced restaurant environment preferred. 
- Culinary school diploma or equivalent experience is a plus. 
- Ability to work efficiently under pressure and as part of a team. 
- Strong knowledge of cooking techniques and kitchen equipment. 
- Understanding of food safety and sanitation regulations. 
- Excellent communication and time management skills. 
- Flexibility to work evenings, weekends, and holidays as needed. 
- Ability to stand for extended periods and lift up to 50 lbs. 
- Strong attention to detail and commitment to quality. 
- Positive attitude and willingness to learn. 
 
Benefits:
PSSC recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
· Medical, Dental and Vision Insurance
· Paid Vacation and Sick Days
· Paid Parental Leave
· Company Paid Short - Term and Long-Term Disability Insurance
· PSSC Employee Perks and Discounts
 
The Palm Springs Surf Club is an equal opportunity employer and encourages individuals from all backgrounds to apply.

LINE COOK

<h3>Job Description</h3>
Job DescriptionDescription:
Job Posting: Front Desk Agent
 
About Us
 At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. 
 
Join our team of Experience Curators!
 
Concert Hospitality has an amazing opportunity as a Front Desk Agent.
 
About DoubleTree by Hilton Golf Resort Palm Springs
Elevated style, contemporary vibe, and an unbeatable setting at the foot of the San Jacinto Mountains. The new aesthetic is inspired by the desert landscape and features neutral colors, wood accents and splashes of color. With deluxe resort accommodations and unbeatable service, the DoubleTree Golf Resort Palm Springs is most scenic and relaxing resort experience in Palm Springs. The DoubleTree Golf Resort Palm Springs is the definition of VACATION with it’s stunning golf course and mountain views.
 
You should join our team if you believe...
· In creating a guest experience that engages all 5 senses.
· Have a positive, can-do attitude and take ownership of your success.
· Want to work for a company that values the little details and knows that every guest interaction counts.
· Love learning and exploring new ways to provide excellent service.
· Enjoy being part of a team that delivers personalized storytelling experiences to guests from the moment they arrive.
 
You're a great fit for this role if you love...
· Enjoy engaging with guests and creating memorable connections.
· Have a passion for delivering exceptional customer service.
· Thrive in a fast-paced environment where teamwork and collaboration are key.
· Love the satisfaction that comes from turning a guest interaction into a positive experience.
· Are comfortable with using hotel management systems and technology to streamline the guest experience.
 
We're excited to have you join us because...
· You bring a warm, welcoming attitude to every guest interaction.
· You’re an excellent communicator who can handle guest inquiries with ease and professionalism.
· You have a passion for hospitality and are eager to contribute to a great guest experience.
· You have experience with hotel systems or are eager to learn 
 
POSITION SUMMARY:
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.
 
RESPONSIBILITIES:
· Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
· Accommodate room changes expediently.
· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.
· Acquaint guests with city attractions, community events and nearby areas of interest.
· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
· Responsible for proper key control and other security measures.
· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. 
· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
· Properly handle lost and found items.
· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
· Report all maintenance issues for guest satisfaction.
· Report to work wearing the required uniform and meeting professional grooming standards. 
· Maintain confidentiality of all guests and hotel information
· Perform other duties as assigned.
· Actively participate in ongoing training.
 
KNOWLEDGE, SKILLS AND ABILITIES:
· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
· Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. 
· Ability to deal with guests when they are angry or upset.
· Professional appearance and demeanor. 
· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
· Previous cashier experience/ Basic accounting skills.
· Ability to work quickly and thoroughly when under pressure.
· Knowledge of hotel facilities and features.
· Ability to attend to more than one task at a time.
· Ability to maintain excellent attendance and punctuality.
· Knowledge of the area and surrounding communities.
 
EXPERIENCE:
· Customer Service experience preferred.
 
Here's the Core of Concert Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
 
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
Requirements:

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