<h3>Job Description</h3>
As an Artisan Club Food &amp; Beverage Guest Experience Manager, you will be part of the Cotino™, A Storyliving by Disney™ community team. This team is focused on delivering exceptional Disney experiences for our private club members and guests.&nbsp;Our Food &amp; Beverage Managers are committed to ensuring that our Cast Members feel safe, welcomed, and supported to deliver incredible and uncompromising Guest experiences.&nbsp;You will lead and support employees while equipping them with the knowledge and resources needed to perform their functions in a variety of service styles. You will oversee and orchestrate all aspects of the day-to-day operation, leading hourly employees and managing ongoing logistics, all while making informed decisions that will lead to personalized experiences for our members, taking into account the overarching goals of the business including service excellence and financial targets.&nbsp; These responsibilities span all aspects of Food &amp; Beverage including a full-service restaurant, beach bar, beach service, and other areas of catering.
This role will be onsite at Cotino™, A Storyliving by Disney™ community in Rancho Mirage, California and will report to the Artisan Club Operations Director.
Responsibilities:
<ul>
<li>Demonstrate a passion for food &amp; beverage service with an ability to exude genuine hospitality for a dynamic Guest audience that consists predominantly of individuals with a high level of repeat visitation</li>
<li>Provide daily leadership to Cast Members by reward and recognition, coaching, counseling, discipline and training and development</li>
<li>Mentor and develop team through development plans for future management</li>
<li>Observe working conditions to ensure adherence to Guest service standards, compliance standards and food safety/sanitation guidelines, seeking out opportunities for improvement</li>
<li>Lead by example to provide a positive work environment for the overall Food &amp; Beverage team</li>
<li>Work with partners to adapt and evolve operations to ensure efficient and seamless Guest and Cast experiences</li>
<li>Ensure Cast are current and compliant with all required training and certifications</li>
<li>Continue to look for ways to enhance the profitability of operations</li>
<li>Complete daily administrative paperwork and prepares operational reports as requested</li>
<li>Utilize systems and tools to achieve financial targets (Labor, Food Cost, Revenue)</li>
<li>Maintain appropriate staffing levels and schedules for a varied and diversified operation</li>
<li>Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are built as a result of ongoing repeat visitation, while setting appropriate expectations and levels of accountability amongst the team</li>
<li>Exhibit flexibility and knowledge of varied service styles, including event planning and execution</li>
<li>Support decisions to accomplish financial goals</li>
</ul>
Basic Qualifications:
<ul>
<li>Minimum of 2 years of leadership experience overseeing a food &amp; beverage operation with direct reports</li>
<li>Minimum of 2 years of relevant work experience in the hospitality business, preferably fine dining</li>
<li>Understand the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, food cost)</li>
<li>Receptiveness to lead a team independently in an operation with multiple line of business components including Food &amp; Beverage, Recreation and Concierge-style Guest Service &nbsp;</li>
<li>Innate creativity to seek solutions, while also anticipating opportunities</li>
<li>Ease incorporating and promoting change</li>
<li>Dedicated desire to motivate and mentor employees, with the ability to navigate and lead amidst constant change</li>
<li>Commitment to diversity, encouraging an inclusive work environment that supports workforce diversity and diverse perspectives</li>
<li>Proven excellent verbal and written communication skills</li>
<li>Ability to listen effectively and communicate verbally and in written form</li>
<li>Possess excellent interpersonal and organizational skills</li>
<li>Proven strong Guest Service orientation</li>
<li>Basic understanding of food sanitation</li>
<li>Available to commit to work any day of the week during any shift including weekends, nights and holidays</li>
<li>Valid CA Driver's License in good standing</li>
</ul>
Preferred Qualifications:
<ul>
<li>Knowledge of wine and spirits, including proficiency in wine and food pairings, cocktail creation, and industry trends</li>
<li>Experience working in a luxury resort or private club environment</li>
<li>Multi-lingual</li>
</ul>
Required Education:
<ul>
<li>High school diploma or equivalent</li>
</ul>
Preferred Education:
<ul>
<li>Bachelor's degree in Club, Restaurant, Hospitality Management or equivalent field experience</li>
</ul>
Our Benefits:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at <a href="https://jobs.disneycareers.com/benefits" target="_blank">https://jobs.disneycareers.com/benefits</a>
#DXMedia
#LI-AH3
 The hiring range for this position in Rancho Mirage, CA is $64,300 to $86,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Food & Beverage Guest Experience Manager (Cotino™)

<h3>Job Description</h3>
Job Description
A&amp;KRB, LLC restaurant leading company while doing business as Arby's.Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.
Team Members work a variety of positions from greeting customers, taking orders, preparing food, ensuring product quality and maintaining a clean and safe restaurant according to Arby’s standards.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant and safe for all guests and employees.
• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Arby's guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality pizzas; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
Requirements
· Education:&nbsp;Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Experience:&nbsp;Must be a minimum of 16 years of age.
· Transportation:&nbsp;Must have reliable transportation to work.
· Accessibility:&nbsp;Must have telephone or other reliable method of communicating with the restaurant.
· Hours:&nbsp;Must be able and willing to work flexible hours, possibly including opening, closing, weekends and holidays.
· Attendance:&nbsp;Must keep excellent attendance and punctuality throughout the year&nbsp; 
Additional Information
SKILLS AND ABILITIES: &nbsp;Demonstrates and/or possesses the following:
· Ability to work with others (as a team).
· Ability to comfortably interact with all guests.
· Ability to look at the restaurant operations (from a guest’s point of view).
· Ability to meet performance standards for assigned tasks and duties.
· Ability to take initiative.
· Problem solving skills.
PHYSICAL ABILITIES: &nbsp;Must be able to:
· Stand for long periods of time.
· Bend and stoop.
· Work around heat.
· Work around others in close quarters.
· Move throughout the restaurant to work specific stations or perform assigned tasks.
· Able to lift 50 - 75 lbs. comfortably.
 Work with various cleaning products.

Team Member

<h3>Job Description</h3>
As an Artisan Club Member Services Guest Experience Manager you will be part of the Cotino™, A Storyliving by Disney™ community team. You will lead a team focused on delivering exceptional concierge-style service to our Artisan Club members.&nbsp;They will maintain a close, yet professional relationship with each Member to maximize and personalize the club experience. You will lead and support employees while equipping them with the knowledge and resources needed to perform their functions, creating a culture of personalized attention and “solve for yes”.
You will oversee and orchestrate all aspects of the day-to-day operation, leading hourly employees and managing ongoing logistics, all while making informed decisions that will lead to personalized experiences for our members, taking into account the overarching goals of the business including service excellence and financial targets.&nbsp; This role will be responsible for managing workload and ensuring that we have sufficient communication channels available to our Members, including in-person, phone calls, chat function, email, and potentially in-app messaging. Working across multiple teams will be critical to the success of the leader.
This role will be onsite at Cotino™, A Storyliving by Disney™ community in Rancho Mirage, California and will report to the Artisan Club Operations Director.
Responsibilities:
<ul>
<li>Demonstrate a passion for guest service with ability to exude genuine hospitality for a dynamic Guest audience consisting predominantly of individuals with a high level of repeat visitation</li>
<li>Oversee the day-to-day operation, make daily operational decisions that benefit Members, Cast Members and the demands of the business and respond, assess, investigate and resolve situations in a timely manner</li>
<li>Share regular updates with Cast to ensure they have the most accurate information about Club programs, events and guideline modifications.</li>
<li>Provide daily leadership to Cast Members by reward and recognition, coaching, counseling, discipline and training and development to ensure the service they are providing exceeds our Member’s expectations</li>
<li>Supervise daily staffing levels, forecast shift coverage needs based on demand and manage supplies, stock and operating expenses</li>
<li>Champion a culture of excellence, collaboration, diversity, and innovation.</li>
<li>Ensure timely follow-through and consistent application of policies and standards, balancing and satisfying high-priority, unique needs for Member bookings</li>
<li>Provide operational support for a calendar of revolving member events and work directly with Events, Recreation, Communications and other key partners to ensure timely and effective communication deployment</li>
<li>Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are built as a result of ongoing repeat visitation, while setting appropriate expectations and levels of accountability amongst the team</li>
<li>Conduct routine walks with facilities partners, maintenance and custodial vendors documenting challenges, actions and results</li>
<li>Support contracted and/or approved third party membership opportunities created for Artisan Club members through local businesses (e.g., local golf clubs, Town Center, or other approved concierge-style service relationships)</li>
</ul>
Basic Qualifications:
<ul>
<li>Minimum of 2 years of leadership experience in the Service Industry</li>
<li>Ability to maintain confidentiality</li>
<li>Ability to tackle unique scenarios while demonstrating composure</li>
<li>Ability to analyze complex Member requirements, including special planning</li>
<li>Ability to develop effective relationships and work as part of a team</li>
<li>Ability to be a creative problem solver, generate new innovative ideas.</li>
<li>Proficient in basic computer functions necessary to operate in a Windows environment and other technologies</li>
<li>Demonstrated excellent Guest service skills</li>
<li>Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills</li>
<li>Understanding of the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, costs, etc.)</li>
<li>Available to commit to work any day of the week during any shift including weekends, nights and holidays</li>
<li>Valid CA Driver’s License in good standing</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in a luxury resort or private club environment</li>
<li>Demonstrated knowledge of and passion for Disney Experiences products and services</li>
<li>Willingness to learn new applications and lines of businesses as necessary</li>
<li>Demonstrated ability to work independently</li>
<li>Demonstrated organizational and time management skills</li>
<li>Multi-lingual</li>
</ul>
Required Education:
<ul>
<li>High school diploma or equivalent required</li>
</ul>
Preferred Education:
<ul>
<li>Bachelor's degree in Club, Restaurant, Hospitality Management or equivalent field experience</li>
</ul>
Our Benefits:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at <a href="https://jobs.disneycareers.com/benefits" target="_blank">https://jobs.disneycareers.com/benefits</a>
#DXMedia
#LI-AH3
 The hiring range for this position in Rancho Mirage, CA is $71,000 to $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Club Member Services Manager (Cotino™)

<h3>Job Description</h3>
Job Description
A&amp;KRB, LLC is&nbsp;a restaurant leading company while doing business as Arby's&nbsp; &nbsp;Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
<ul>
<li>
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
</li>
<li>
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
</li>
<li>
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
</li>
<li>
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
</li>
<li>
Supports the goals, decisions and directives of Restaurant Management.
</li>
<li>
Follows all POS comp procedures and cash handling procedures.
</li>
<li>
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
</li>
<li>
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
</li>
</ul>
Shift Manager Requirements
<ul>
<li>
Must be 18 years of age.
</li>
<li>
Must have the ability to lift and/or move up to 40 lbs. comfortably. 
</li>
<li>
Able to stand for long periods of time, bend, and stoop
</li>
<li>
Comfortable working occasionally in walk-in coolers and freezers
</li>
<li>
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
</li>
<li>
Ability to operate a computer and/or Cash register.
</li>
<li>
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
</li>
<li>
Willing to cross-train on various positions within the restaurant.
</li>
</ul>
Requirements
· Education:&nbsp;Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation:&nbsp;Must have reliable transportation to work. 
· Accessibility:&nbsp;Must have telephone or other reliable method of communicating with the restaurant.
· Hours:&nbsp;Must be able and willing to work flexible hours, possibly including opening and closing shifts.
·&nbsp;Attendance:&nbsp;Must maintain excellent attendance and punctuallity throughout the year. 
Job Type:
<ul>
<li>
Full-time or Part-time with flexible scheduling 
</li>
</ul>

Shift Leader

<h3>Job Description</h3>
Job Description
General Manager!&nbsp; Summary The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Duties The General Manager is responsible and accountable for all restaurant activities at all times. The General Manager ensures all restaurant management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. In addition, they: 
<ul>
<li>Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities</li>
<li>Communicate to their immediate supervisor when additional training guidance and practice is needed</li>
<li>Ensure that required Ops Walks and Q&amp;A checks to correct areas of opportunity are being completed effectively and</li>
<li>consistently</li>
<li>Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off</li>
<li>Understand how each job responsibility impacts guests, employees, and overall restaurant operations</li>
<li>Ensure their management team &amp; Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements</li>
<li>Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms</li>
<li>Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy</li>
<li>Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy</li>
<li>Are performance-oriented and performance driven; understand performance expectations and are aware of performance</li>
<li>results</li>
<li>Provide direction/supervision/feedback for their management team &amp; Team Members to maintain levels of high</li>
<li>productivity and team morale</li>
<li>Institute and follow advanced cash handling policies and procedures</li>
<li>Hire, train, schedule and oversee the daily tasks of their teams</li>
<li>Manage purchasing, inventory, maintenance and other operational functions</li>
<li>Develop strategies for better workplace efficiency and goal achievement</li>
<li>Focus on building sales and forecasting future performance</li>
<li>Abide and enforce to the rules and direction given by the General Manager</li>
</ul>
 Job Expectations The General Manager is expected to create, execute and follow up on the restaurant’s business plan. In addition, they: 
<ul>
<li>Effectively plan, organize, and implement all daily operational routines and activities with the management team</li>
<li>Ensure all required administrative duties and daily paperwork including required checklists are completed</li>
<li>Ensure and/or opening activities are completed</li>
<li>Establish an environment of trust to ensure honest, open, and direct communication</li>
<li>Role model and set a positive example for the entire team in all aspects of business and personnel practices</li>
<li>Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities</li>
<li>Ensure that they and all the team abide by company policies and directives</li>
<li>Support the goals, decisions, and directives of the immediate supervisor and is not insubordinate</li>
<li>Communicate effectively with their management team &amp; Team Members and to resolve any interpersonal issues as needed</li>
</ul>
Requirements 
<ul>
<li>Current student or high school diploma/GED preferred</li>
<li>Must be at least 21 years old and fluent in English</li>
<li>Previous Assistant General Manager/General Manager experience</li>
<li>Certified in all stations following the DHC Training Program</li>
<li>Current ServSafe Certification</li>
<li>Flexibility to work nights, weekends, and holidays</li>
<li>Ability to stand for long periods of time and work in a fast-paced environment</li>
<li>Positive attitude while conducting any and all duties</li>
<li>Commitment to guest satisfaction</li>
<li>Effective communicator with co-workers and the restaurant management team</li>
</ul>
 Transportation &amp; Accessibility
<ul>
<li>Must have reliable transportation to work, a driver’s license and proof of insurance</li>
<li>Must have telephone or other reliable method of communicating with supervisor and co-workers</li>
</ul>
 Hours 
<ul>
<li>Must be able and willing to work flexible hours including opening and closing shifts</li>
<li>This includes working weekends/nights and holidays whenever necessary</li>
</ul>
 Skills &amp; Abilities 
<ul>
<li>Ability to delegate tasks</li>
<li>Excellent time management, organizational and planning skills</li>
<li>Strong people/guest service skills</li>
<li>Strong attention to detail and ability to multitask</li>
<li>Confident, proactive and willing to take on challenges</li>
<li>Ability to look at the restaurant operations from a guest’s point of view</li>
<li>Ability to take initiative and solve problems</li>
<li>Able to stand for long periods of time</li>
<li>Able to bend and stoop</li>
<li>Able to work around heat</li>
<li>Able to work around others in close quarters</li>
<li>Able to lift 50-75 lbs. comfortably</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

General Manager

<h3>Job Description</h3>
Job Description
CREW MEMBER!&nbsp; Summary The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork. Duties The Team Member will maintain a fast speed of service, resolve questions and concerns of guests, and follow all safety and security procedures. In addition, they: 
<ul>
<li>Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities</li>
<li>Communicate to their immediate supervisor when additional training guidance and practice is needed</li>
<li>Understand how each job responsibility impacts guests, employees, and overall restaurant operations</li>
<li>Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions</li>
<li>Work together with their co-workers to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements</li>
<li>Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.</li>
<li>Ensure restaurant cleanliness daily by clearing tables, sweeping and mopping floors, washing/sanitizing/disinfecting kitchen</li>
<li>utensils and high touch-point areas, and servicing restrooms</li>
<li>Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy</li>
<li>Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy</li>
<li>Are performance-oriented and performance driven; understand performance expectations and are aware of performance</li>
<li>results</li>
<li>Abide to the rules and direction given by the restaurant management team</li>
</ul>
 Job expectations The Team Member will work productively in a fast-paced environment in which they will be interacting with guests, work closely with other Team Members to complete tasks, and conduct other duties assigned by the restaurant management team. In addition, they: 
<ul>
<li>Ensure that they abide by company policies and directives</li>
<li>Support the goals, decisions, and directives of the restaurant management team and is not insubordinate</li>
<li>Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently</li>
<li>Communicate effectively with team members and management to resolve any interpersonal issues as needed</li>
<li>Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities</li>
</ul>
 Requirements 
<ul>
<li>Current student or high school diploma/GED preferred</li>
<li>Must be at least 16 years old</li>
<li>Flexibility to work nights, weekends, and holidays</li>
<li>Ability to stand for long periods of time and work in a fast-paced environment</li>
<li>Positive attitude while conducting any and all duties</li>
<li>Commitment to guest satisfaction</li>
<li>Effective communicator with co-workers and the restaurant management team</li>
</ul>
 Transportation &amp; accessibility 
<ul>
<li>Must have reliable transportation to work</li>
<li>Must have telephone or other reliable method of communicating with supervisor and co-workers</li>
</ul>
 Hours 
<ul>
<li>Must be able and willing to work flexible hours including opening and closing shifts</li>
<li>This includes working weekends/nights &amp; holidays whenever necessary</li>
</ul>
 Skills &amp; Abilities 
<ul>
<li>Excellent time management skills</li>
<li>Strong people/guest service skills</li>
<li>Ability to look at the restaurant operations from a guest’s point of view</li>
<li>Ability to take initiative and solve problems</li>
<li>Able to stand for long periods of time</li>
<li>Able to bend and stoop</li>
<li>Able to work around heat</li>
<li>Able to work around others in close quarters</li>
<li>Able to lift 50-75 lbs. comfortably</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Crew Member

<h3>Job Description</h3>
Job Description
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:
<ul>
<li>Providing an excellent Guest experience</li>
<li>Preparing and serving great food&nbsp;</li>
<li>Keeping restaurants clean and beautiful</li>
<li>Being a Team player</li>
</ul>
Key parts of your day to day will consist of:&nbsp;
<ul>
<li>Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish</li>
<li>Upholding food safety standards as you prepare and serve fresh food daily</li>
<li>Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests</li>
</ul>
As a Subway® Team Member, you’ll have access to:&nbsp;
<ul>
<li>Brand partnership discounts</li>
<li>Scholarship Opportunities</li>
<li>Opportunity to earn University course credits</li>
<li>Hands on career experience in a restaurant business</li>
</ul>
 
PREREQUISITES
Education: Some high school or equivalent
Experience: No previous experience required&nbsp;
 
ESSENTIAL FUNCTIONS&nbsp;
Ability to understand and implement written and verbal instruction.&nbsp;
 
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.&nbsp;
 
*You will receive training on your roles and responsibilities&nbsp;
&nbsp;Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Sandwich Artist ®

<h3>Job Description</h3>
Job Description
 Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: 
<ul>
<li>Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities</li>
<li>Communicate to their immediate supervisor when additional training guidance and practice is needed</li>
<li>Effectively and consistently does required Ops Walks and Q&amp;A checks to correct areas of opportunity</li>
<li>Organize shift schedules for Team Members and monitor attendance, tardiness and time off</li>
<li>Assign duties to specific employees based on role and skills</li>
<li>Understand how each job responsibility impacts guests, employees, and overall restaurant operations</li>
<li>Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including</li>
<li>answering questions</li>
<li>Ensure Team Members work together with their co-workers to prepare items on the Dave’s Hot Chicken menu while</li>
<li>following cooking instructions, safety procedures, and sanitary requirements</li>
<li>Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.</li>
<li>Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,</li>
<li>washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms</li>
<li>Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy</li>
<li>Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy</li>
<li>Are performance-oriented and performance driven; understand performance expectations and are aware of performance</li>
<li>results</li>
<li>Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale</li>
<li>Communicate Team Member work performance to the restaurant management team and appropriately address</li>
<li>performance issues</li>
<li>Train new and current team members on tasks</li>
<li>Balance cash drawers and prepare cash deposits as assigned by the restaurant management team</li>
<li>Abide and enforce to the rules and direction given by the restaurant management team</li>
</ul>
 Job Expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: 
<ul>
<li>Effectively plan, organize, and implement all daily operational routines and activities</li>
<li>Complete all required administrative duties and daily paperwork including required checklists</li>
<li>Supervise and perform closing and/or opening activities as directed by the restaurant management team</li>
<li>Establish an environment of trust to ensure honest, open, and direct communication</li>
<li>Role model and set a positive example for the entire team in all aspects of business and personnel practices</li>
<li>Ensure that they and all Team Members abide by company policies and directives</li>
<li>Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize</li>
<li>restaurant costs; properly uses all products, supplies, and equipment facilities</li>
<li>Support the goals, decisions, and directives of the restaurant management team and is not insubordinate</li>
<li>Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently</li>
<li>Communicate effectively with team members and management to resolve any interpersonal issues as needed</li>
</ul>
 Requirements 
<ul>
<li>Current student or high school diploma/GED preferred</li>
<li>Must be at least 18 years old and fluent in English</li>
<li>Certified in all stations following the DHC Training Program</li>
<li>Flexibility to work nights, weekends, and holidays</li>
<li>Ability to stand for long periods of time and work in a fast-paced environment</li>
<li>Positive attitude while conducting any and all duties</li>
<li>Commitment to guest satisfaction</li>
<li>Effective communicator with co-workers and the restaurant management team</li>
</ul>
 Transportation &amp; accessibility 
<ul>
<li>Must have reliable transportation to work, a driver’s license and proof of insurance</li>
<li>Must have telephone or other reliable method of communicating with supervisor and co-workers</li>
</ul>
Hours 
<ul>
<li>Must be able and willing to work flexible hours including opening and closing shifts</li>
<li>This includes working weekends/nights and holidays whenever necessary</li>
</ul>
 Skills &amp; Abilities 
<ul>
<li>Ability to delegate tasks</li>
<li>Excellent time management, organizational and planning skills</li>
<li>Strong people/guest service skills</li>
<li>Ability to look at the restaurant operations from a guest’s point of view</li>
<li>Ability to take initiative and solve problems</li>
<li>Able to stand for long periods of time</li>
<li>Able to bend and stoop</li>
<li>Able to work around heat</li>
<li>Able to work around others in close quarters</li>
<li>Able to lift 50-75 lbs. comfortably</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

106 Restaurant Jobs