<h3>Job Description</h3>
Job Description
At El Pollo Loco, we dont just serve fire-grilled chicken we serve careers that bring the heat. As a Grill Master, youre not just cooking chicken; youre igniting the El Pollo Loco experience. Youll bring your passion, ideas, and energy to every order, following our flame-grilled standards to serve craveable flavors and unforgettable guest moments. Ready to ignite your flamin good career? Apply now and lets cook up some delicious chicken!
POSITION PURPOSE:
The Grill Master (Cook) creates "Best in Class" guest experience at El Pollo Loco by preparing grilled and hot food items, following precise Company standards for preparation and presentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Prepare, marinate, season, cook, stock and rotate chicken and other grilled proteins according to company standards. </li>
<li>Receive orders, cut cooked chicken, and arrange proteins for proper presentation on the plate or in the applicable packaging apparatus.</li>
<li>Monitor holding time for grilled proteins and take corrective actions when hold time expires or when product quality fails to meet company standards. </li>
<li>Maintain and ensure that all cooked proteins are at proper serving temperature. </li>
<li>Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or grilling. </li>
<li>Clean and sanitize the entire work area including all equipment, tools, storage containers, grills and hoods. </li>
</ul>
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
Whats in it for you?
<ul>
<li>Competitive pay</li>
<li>No overnight hours</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Flexible Schedule: Full-Time or Part-Time hours</li>
<li>Medical, Dental, and Vision Insurance*</li>
<li>Paid vacation**</li>
<li>Paid sick time</li>
<li>Employee Assistance Program</li>
<li>Flexible spending accounts, Legal Insurance, and Pet Insurance*</li>
<li>401(K) plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
**Eligibility begins after completing at least 12 months of employment averaging 33 hours of work per week.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

Grill Master

<h3>Job Description</h3>
Job Description
At El Pollo Loco, passion is always on the menuand as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, youre the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.</li>
<li>Greet and assist customers with their orders in a friendly and helpful manner.</li>
<li>Continuously strive to meet or exceed customer expectations and satisfaction.</li>
<li>Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.</li>
<li>Process and assemble customer orders efficiently, ensuring accuracy and timeliness.</li>
<li>Use suggestive selling to complete the customer experience and increase sales.</li>
</ul>
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
Whats in it for you?
<ul>
<li>Competitive pay</li>
<li>No overnight hours</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Flexible Schedule: Full-Time or Part-Time hours</li>
<li>Medical, Dental, and Vision Insurance*</li>
<li>Paid sick time</li>
<li>Employee Assistance Program</li>
<li>Flexible spending accounts, Legal Insurance, and Pet Insurance*</li>
<li>401(K) plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

Service Team Member

<h3>Job Description</h3>
Job Description
As a Shift Leader, youre the one turning up the heat! Youll lead your team to ensure exceptional service and smooth operations during your shift. With your passion and attention to detail, youll create fire-grilled experiences that keep guests coming back while growing as a leader. Ready to ignite your flamin good career? Apply now!
POSITION PURPOSE:
The Shift Leader oversees the daily operations of the restaurant during assigned shifts and in the absence of the General Manager or Assistant Manager, ensuring exceptional customer experiences and that team members adhere to company standards. 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Manage restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning. Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.</li>
<li>Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health code safety standards. Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards</li>
<li>Prioritize team members' tasks during shift. Ensure that break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production, consulting with the Area Leader for guidance as needed.</li>
<li>Train and support team members on new products and operational procedures.</li>
<li>Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds. Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support and guidance in ensuring compliance with operational procedures while on the shift. </li>
<li>Continuously strive to meet or exceed customer expectations and satisfaction. Greet and assist customers with their orders in a friendly and helpful manner. </li>
</ul>
Education/Work Experience:
High school diploma or equivalent (GED) preferred. Must be certified on all EPL SPECS positions or must have 1 or more years of restaurant supervisory experience and pass the EPL Food Safety Audit (FSA) class after hire. 
Whats in it for you?
<ul>
<li>Competitive pay</li>
<li>No overnight hours</li>
<li>Free meal during your shift</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Flexible Scheduling: Full-Time or Part-Time hours</li>
<li>Medical, Dental, and Vision Insurance*</li>
<li>401(K) Plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Paid vacation**</li>
<li>Paid sick time</li>
<li>Employee Assistance Program</li>
<li>Flexible spending accounts, Legal Insurance, and Pet Insurance*</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
**Eligibility begins after completing at least 12 months of employment, averaging 33 hours of work per week. 
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

Shift Leader

<h3>Job Description</h3>
Job Description
As a General Manager, youll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. Youll oversee all restaurant operations with a focus on quality, growth, and building a team thats as fired-up as you are. Ready to ignite your flamin good career?
POSITION PURPOSE:
The General Manager assumes full accountability for the comprehensive operations of an El Pollo Loco restaurant, encompassing all facets of the business. Leading initiatives aimed at providing an exceptional and consistent experience for both customers and team members, this position meticulously ensures adherence to all El Pollo Loco policies, procedures, and standards while striving to meet or exceed sales and profitability targets. Accountabilities include maintaining optimal staffing levels and fostering the professional growth of the restaurant team to effectively execute all operational objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Strategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.</li>
<li>Executes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.</li>
<li>Optimizes labor and workforce planning through effective and efficient team deployment and scheduling. Ensures staffing levels are aligned with anticipated sales volume in alignment with current labor modeling to uphold productivity and customer service standards while meeting labor hour targets.</li>
<li>Provides hands-on support by ensuring proper coverage of all restaurant workstations. May be required to provide backup support to cover team member breaks, as necessary.</li>
<li>Maintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness. Educates team on restaurant operational efficiency metrics and ensures compliance with standards.</li>
<li>Schedules workforce ensuring labor hours are adequate to provide required level of service that is based on sales projections and labor hour guidelines. </li>
<li>Oversees hiring processes in the restaurant, from interviews, references, I-9 verification, and new hire orientations, ensuring all restaurant staffing requirements are effectively and compliantly achieved. </li>
</ul>
Education/Work Experience:
Must be at least 18 years old. High school diploma or equivalent (GED) preferred. Must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment. 
License/Certifications:
<ul>
<li>Possess and maintain a valid drivers license and a reliable vehicle that may be used for company business. </li>
<li>Must obtain Serve Safe Certification </li>
</ul>
Whats in it for you?
<ul>
<li>Competitive pay and quarterly bonuses</li>
<li>No overnight hours</li>
<li>Free meals during your shift</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Tuition reimbursement </li>
<li>Medical + Dental + Vision Insurance + Flexible Spending Account</li>
<li>Paid vacation</li>
<li>Paid sick time</li>
<li>401(K) Plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Employee Assistance Program</li>
<li>Life Insurance Legal Insurance, Long Term Disability Coverage and Pet Insurance</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

General Manager- 6009

<h3>Job Description</h3>
Job Description
A&amp;KRB, LLC restaurant leading company while doing business as Arby's.Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.
Team Members work a variety of positions from greeting customers, taking orders, preparing food, ensuring product quality and maintaining a clean and safe restaurant according to Arby’s standards.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant and safe for all guests and employees.
• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Arby's guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality pizzas; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
Requirements
· Education:&nbsp;Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Experience:&nbsp;Must be a minimum of 16 years of age.
· Transportation:&nbsp;Must have reliable transportation to work.
· Accessibility:&nbsp;Must have telephone or other reliable method of communicating with the restaurant.
· Hours:&nbsp;Must be able and willing to work flexible hours, possibly including opening, closing, weekends and holidays.
· Attendance:&nbsp;Must keep excellent attendance and punctuality throughout the year&nbsp; 
Additional Information
SKILLS AND ABILITIES: &nbsp;Demonstrates and/or possesses the following:
· Ability to work with others (as a team).
· Ability to comfortably interact with all guests.
· Ability to look at the restaurant operations (from a guest’s point of view).
· Ability to meet performance standards for assigned tasks and duties.
· Ability to take initiative.
· Problem solving skills.
PHYSICAL ABILITIES: &nbsp;Must be able to:
· Stand for long periods of time.
· Bend and stoop.
· Work around heat.
· Work around others in close quarters.
· Move throughout the restaurant to work specific stations or perform assigned tasks.
· Able to lift 50 - 75 lbs. comfortably.
 Work with various cleaning products.

Team Member

<h3>Job Description</h3>
Job Description
Summary The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Duties The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately. In addition, they: 
<ul>
<li>Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities</li>
<li>Communicate to their immediate supervisor when additional training guidance and practice is needed</li>
<li>Effectively and consistently does required Ops Walks and Q&amp;A checks to correct areas of opportunity</li>
<li>Organize shift schedules for Team Members and monitor attendance, tardiness and time off</li>
<li>Assign duties to specific employees based on role and skills</li>
<li>Understand how each job responsibility impacts guests, employees, and overall restaurant operations</li>
<li>Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including</li>
<li>answering questions</li>
<li>Ensure Team Members work together with their co-workers to prepare items on the Dave’s Hot Chicken menu while</li>
<li>following cooking instructions, safety procedures, and sanitary requirements</li>
<li>Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.</li>
<li>Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,</li>
<li>washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms</li>
<li>Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy</li>
<li>Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy</li>
<li>Are performance-oriented and performance driven; understand performance expectations and are aware of performance</li>
<li>results</li>
<li>Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale</li>
<li>Communicate Team Member work performance to the restaurant management team and appropriately address</li>
<li>performance issues</li>
<li>Train new and current team members on tasks</li>
<li>Balance cash drawers and prepare cash deposits as assigned by the restaurant management team</li>
<li>Abide and enforce to the rules and direction given by the restaurant management team</li>
</ul>
 Job Expectations The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift. In addition, they: 
<ul>
<li>Effectively plan, organize, and implement all daily operational routines and activities</li>
<li>Complete all required administrative duties and daily paperwork including required checklists</li>
<li>Supervise and perform closing and/or opening activities as directed by the restaurant management team</li>
<li>Establish an environment of trust to ensure honest, open, and direct communication</li>
<li>Role model and set a positive example for the entire team in all aspects of business and personnel practices</li>
<li>Ensure that they and all Team Members abide by company policies and directives</li>
<li>Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize</li>
<li>restaurant costs; properly uses all products, supplies, and equipment facilities</li>
<li>Support the goals, decisions, and directives of the restaurant management team and is not insubordinate</li>
<li>Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently</li>
<li>Communicate effectively with team members and management to resolve any interpersonal issues as needed</li>
</ul>
 Requirements 
<ul>
<li>Current student or high school diploma/GED preferred</li>
<li>Must be at least 18 years old and fluent in English</li>
<li>Certified in all stations following the DHC Training Program</li>
<li>Flexibility to work nights, weekends, and holidays</li>
<li>Ability to stand for long periods of time and work in a fast-paced environment</li>
<li>Positive attitude while conducting any and all duties</li>
<li>Commitment to guest satisfaction</li>
<li>Effective communicator with co-workers and the restaurant management team</li>
</ul>
 Transportation &amp; accessibility 
<ul>
<li>Must have reliable transportation to work, a driver’s license and proof of insurance</li>
<li>Must have telephone or other reliable method of communicating with supervisor and co-workers</li>
</ul>
Hours 
<ul>
<li>Must be able and willing to work flexible hours including opening and closing shifts</li>
<li>This includes working weekends/nights and holidays whenever necessary</li>
</ul>
 Skills &amp; Abilities 
<ul>
<li>Ability to delegate tasks</li>
<li>Excellent time management, organizational and planning skills</li>
<li>Strong people/guest service skills</li>
<li>Ability to look at the restaurant operations from a guest’s point of view</li>
<li>Ability to take initiative and solve problems</li>
<li>Able to stand for long periods of time</li>
<li>Able to bend and stoop</li>
<li>Able to work around heat</li>
<li>Able to work around others in close quarters</li>
<li>Able to lift 50-75 lbs. comfortably</li>
</ul>
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