<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Prepare and keep all grilled and heated food products fresh and at proper temperature, according to Rubio’s guidelines. Maintain
cleanliness in support of a productive and profitable restaurant, including product quality and presentation, portion control, speed and
efficiency, and cleanliness. The Line 3/4 Cook leads by example and is accountable for following the C.O.R.E. 10.
Essential Job Duties
<ul>
<li>Responsible for product quality and presentation. Properly prepares and holds grilled, fried and heated products. Ensures products are dated, stored and rotated as needed.</li>
<li>Manages portion control. Restocks grill and fryer area. Counts and/or weighs delivered items. Works within established inventory and cost controls. Follows recipe and product item builds.</li>
<li>Works with speed and efficiency. Reads tickets and/or listens for direction to determine proper amount of food to prepare. Works efficiently to meet or exceed Rubio’s service time standards.</li>
<li>Keeps the restaurant clean and maintains restaurant facilities and equipment as needed and/or directed by Management. Washes pots, pans, storage containers and utensils as needed. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li>Follows all Company safety and security policies and procedures. Maintains proper temperature of food product. Complies with health code regulations, including but not limited to hairnet and glove usage.</li>
<li>Communicates effectively with the Team in order to ensure good operations in the back-of-house (BOH.)</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High school degree or equivalent combination of education and experience preferred.
Experience: Restaurant experience required. Previous kitchen experience preferred, but not required.
Knowledge: Knowledge of all aspects in the back-of-house (BOH) restaurant operations. Ability to quickly make and execute decisions
regarding food quality, quantity needed, and when to clean.
Language Skills: Must be able to read and write in either English or Spanish (abbreviations, kitchen tickets, job aids.) Ability to clearly
communicate operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of mathematical principles and practices. Ability to count, and perform simple mathematical
calculations.
Other: Ability to follow direction from Management, as well as provide direction to Back-of-House (BOH) Team. Requires assisting coworkers
in other tasks or BOH cook positions. Must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others and remain calm in stressful situations. Requires working closely
with co-workers for long periods of time. Ability to foster a team environment. Ability to handle multiple priorities. Requires a high-level
of concentration and attention to detail for extended periods of time to prepare food items and to maintain cleanliness standards.
Reporting Relationships
Reports to the General Manager, Assistant Manager and/or Shift Leader.
Major Business/Professional Contacts
The Line 3/4 will have constant contact with Guests, managers (including shift leaders,) restaurant Team Members, and occasional contact
with Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation
for the betterment of the Company. The Line 3/4 will regularly give suggestions to his/her managers regarding operations. The Line 3/4 is
expected to follow the chain of command with respect to all communications (General Manager, District Manager, People Services
Business Partner, and Regional Director.)
Working and Environmental Conditions
Works indoors and outdoors (for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation
equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat,
cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work
outdoors in varying temperatures and in different environments such as golf courses and beaches. If assisting with a delivery, may help
carry food in catering bags to Guest’s cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with
signed Driver Policy on file.)
Physical Demands
Must have the ability to lift 55 lbs. Requires standing for long periods of time. Performs fine hand manipulation during food preparation.
Must be able to reach 5’6” minimum. Flexible hours, night and day, weekends and holidays. Ability to operate all kitchen-related tools and
equipment, such as the dishwasher, food drill, fryer, rice cooker, etc. Must be able to taste food (including, but not limited to, seafood,
chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Fryer, grills, knives, refrigerators (including walk-in refrigerator,) steam table, condiment table, microwave oven, stove, dishwasher,
cleaning supplies &amp; equipment (towels, broom, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, window cleaner, etc.,) kitchen
supplies and utensils (prep safety glove, food totes, stock pots, tongs, spatulas, cutting boards, etc.,) and food processing equipment (food
drill, etc.)

Copy of Line 3-4 Cook

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
 
The Server will strive to exceed the expectations of our members and guests. We do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them. 
 
Essential Duties and Responsibilities include:
 
<ul>
<li>Provides fast, friendly, professional and responsive customer service to the restaurant guests, bussers and restaurant host/hostess.</li>
<li>Maintains current and accurate information regarding menu (i.e., pronunciation, preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preference. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.</li>
<li>Adherence to schedule and attendance at all service staffs meeting.</li>
<li>Working knowledge of computer especially POS system: Be able to use POS system to enter food and beverage orders into the system to ensure accurate preparation of product. When necessary be able to manually itemizes, totals, and presents check for payment to correct customers.</li>
<li>Follow all cash handling and gaming guidelines.</li>
<li>To ensure proper set up and maintenance of service station, tables, and common areas thought-out all dining rooms.</li>
<li>To ensure that all silverware, glassware, flatware are polished, stocked, and set to service standards.</li>
<li>To ensure sufficient set ups for service station, including silverware, china, sugar creamers iced tea, coffee according to business levels. Always be fully prepared for concerts nights and turns based on business needs.</li>
<li>To be knowledgeable in all liquor and wine service along with all state laws pertaining to sale and service of liquor and alcoholic beverages.</li>
<li>Deliver prepared food to the appropriate guest within three minutes of completed production of order.</li>
<li>Monitor and resolves service issues for entire outlet according to service standards.</li>
<li>Assists bus help, as necessary, in bussing, cleaning and setting tables.</li>
<li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.</li>
<li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.</li>
<li>Operates and maintains equipment as required in accordance with established guidelines and safety procedures.</li>
<li>Recognizes Diamond &amp; Emerald players and ensures they receive the appropriate service.</li>
<li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
 
Requirements:
<ul>
<li>Must be 21 years of age.</li>
<li>High school diploma or GED equivalent.</li>
<li>Minimum of 1 year of food server experience in a high volume, upscale Asian restaurant preferred.</li>
<li>Must be able to lift and carry up to 50 lbs.</li>
</ul>
Speak, read and write English fluently. Bilingual in English, Mandarin or Cantonese preferred.
Excellent customer service/communication skills.
Food Workers Certificate. (Food handler’s card).
 
Work Environment:
 
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.
Able to tolerate second-hand smoke, noise, bright lights.
Able to work at a fast pace in an often crowded/noisy environment.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

JOY SERVER

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Prepare and keep all grilled and heated food products fresh and at proper temperature, according to Rubio’s guidelines. Maintain
cleanliness in support of a productive and profitable restaurant, including product quality and presentation, portion control, speed and
efficiency, and cleanliness. The Line 3/4 Cook leads by example and is accountable for following the C.O.R.E. 10.
Essential Job Duties
<ul>
<li> Responsible for product quality and presentation. Properly prepares and holds grilled, fried and heated products. Ensures products are dated, stored and rotated as needed.</li>
<li> Manages portion control. Restocks grill and fryer area. Counts and/or weighs delivered items. Works within established inventory and cost controls. Follows recipe and product item builds.</li>
<li> Works with speed and efficiency. Reads tickets and/or listens for direction to determine proper amount of food to prepare. Works efficiently to meet or exceed Rubio’s service time standards.</li>
<li> Keeps the restaurant clean and maintains restaurant facilities and equipment as needed and/or directed by Management. Washes pots, pans, storage containers and utensils as needed. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li> Follows all Company safety and security policies and procedures. Maintains proper temperature of food product. Complies with health code regulations, including but not limited to hairnet and glove usage.</li>
<li> Communicates effectively with the Team in order to ensure good operations in the back-of-house (BOH.)</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High school degree or equivalent combination of education and experience preferred.
Experience: Restaurant experience required. Previous kitchen experience preferred, but not required.
Knowledge: Knowledge of all aspects in the back-of-house (BOH) restaurant operations. Ability to quickly make and execute decisions
regarding food quality, quantity needed, and when to clean.
Language Skills: Must be able to read and write in either English or Spanish (abbreviations, kitchen tickets, job aids.) Ability to clearly
communicate operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of mathematical principles and practices. Ability to count, and perform simple mathematical
calculations.
Other: Ability to follow direction from Management, as well as provide direction to Back-of-House (BOH) Team. Requires assisting coworkers
in other tasks or BOH cook positions. Must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others and remain calm in stressful situations. Requires working closely
with co-workers for long periods of time. Ability to foster a team environment. Ability to handle multiple priorities. Requires a high-level
of concentration and attention to detail for extended periods of time to prepare food items and to maintain cleanliness standards.
Reporting Relationships
Reports to the General Manager, Assistant Manager and/or Shift Leader.
Major Business/Professional Contacts
The Line 3/4 will have constant contact with Guests, managers (including shift leaders,) restaurant Team Members, and occasional contact
with Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation
for the betterment of the Company. The Line 3/4 will regularly give suggestions to his/her managers regarding operations. The Line 3/4 is
expected to follow the chain of command with respect to all communications (General Manager, District Manager, People Services
Business Partner, and Regional Director.)
Working and Environmental Conditions
Works indoors and outdoors (for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation
equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat,
cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work
outdoors in varying temperatures and in different environments such as golf courses and beaches. If assisting with a delivery, may help
carry food in catering bags to Guest’s cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with
signed Driver Policy on file.)
Physical Demands
Must have the ability to lift 55 lbs. Requires standing for long periods of time. Performs fine hand manipulation during food preparation.
Must be able to reach 5’6” minimum. Flexible hours, night and day, weekends and holidays. Ability to operate all kitchen-related tools and
equipment, such as the dishwasher, food drill, fryer, rice cooker, etc. Must be able to taste food (including, but not limited to, seafood,
chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Fryer, grills, knives, refrigerators (including walk-in refrigerator,) steam table, condiment table, microwave oven, stove, dishwasher,
cleaning supplies &amp; equipment (towels, broom, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, window cleaner, etc.,) kitchen
supplies and utensils (prep safety glove, food totes, stock pots, tongs, spatulas, cutting boards, etc.,) and food processing equipment (food
drill, etc.)

Line 3-4 Cook

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
 
Essential Job Duties
<ul>
<li>Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio’s standards. Supervises Team Members to appropriate positions as required.</li>
<li>Opens and/or closes restaurant according to Rubio’s standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.</li>
<li>Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.</li>
<li>Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.</li>
<li>Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li>Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.</li>
<li>Assists in completion of periodic operational paperwork as prescribed by Management.</li>
<li>Participates in development of self by attending ongoing classroom and online training.</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
 
Requirements:
Job Qualifications
 
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver’s license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio’s.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
 
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
 
Major Business/Professional Contacts
The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
 
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest’s cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
 
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
 
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.

Shift Leader

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Performs repairs and preventative maintenance on all types of commercial kitchen and refrigeration equipment. 
 
Essential Duties and Responsibilities include:
<ul>
<li>Will review and verify work requests daily for scheduled and unscheduled maintenance, perform the work required, and turn in completed work orders upon completion of tasks assigned that day. </li>
<li>Will monitor dispatch calls and emails for problems needing immediate attention, respond to these calls immediately, and inform management of any equipment needing further repairs or adjustment.</li>
<li>All repairs will be performed correctly, and the area will be cleaned up of all debris before leaving the area.</li>
<li>Will perform installations and repairs to all kitchen and refrigeration equipment as required for the completion of projects assigned.</li>
<li>Will follow all regulations pertaining to the handling of refrigerant disposal and recovery and enter all transactions in appropriate documentation. </li>
<li>Safety - Will observe all safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.</li>
<li>Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan.</li>
<li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
 
 
Requirements:
Job Requirements:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Those listed below are representative of the knowledge, skill, and/or ability required. 
 
Knowledge of commonly used concepts, practices, and procedures for the repair and preventative maintenance of kitchen and refrigeration equipment. Including but not limited to ranges, grilles, ovens, steamers, kettles, skillets, mixers, coolers, walk-ins, freezers, ice machines, dishwashers, or other equipment generally associated with restaurant or bar operations.
 
Education and/or Experience:
<ul>
<li>High school diploma or general education degree (GED).</li>
<li>Minimum three years experience in commercial kitchen equipment and refrigeration equipment repair.</li>
<li>Universal Refrigerant Certification is required. </li>
</ul>
 
Physical Demands:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds.
 
Work Environment:
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high altitudes, precarious places, extreme heat/cold, and risk of electrical shock. The noise level in the work environment is usually moderate. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

KITCHEN TECHNICIAN

<h3>Job Description</h3>
Job Description
A&amp;KRB, LLC restaurant leading company while doing business as Arby's.Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained work force that is focused on delivering the best restaurant experience for our guests.
Team Members work a variety of positions from greeting customers, taking orders, preparing food, ensuring product quality and maintaining a clean and safe restaurant according to Arby’s standards.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Team Member provides each guest with a positive guest service experience prepares quality food products and keeps the restaurant clean, pleasant and safe for all guests and employees.
• Consistently provides a quality product and guest service experience that delivers total guest satisfaction.
• Follows all Arby's guest service guidelines and procedures; takes the appropriate action to ensure all guests receive service beyond their expectations.
• Works assigned position(s) accurately and productively; cleans and stocks the assigned area(s); performs other cleaning duties as assigned.
• Ensures that all guests receive hot, quality pizzas; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
Requirements
· Education:&nbsp;Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Experience:&nbsp;Must be a minimum of 16 years of age.
· Transportation:&nbsp;Must have reliable transportation to work.
· Accessibility:&nbsp;Must have telephone or other reliable method of communicating with the restaurant.
· Hours:&nbsp;Must be able and willing to work flexible hours, possibly including opening, closing, weekends and holidays.
· Attendance:&nbsp;Must keep excellent attendance and punctuality throughout the year&nbsp; 
Additional Information
SKILLS AND ABILITIES: &nbsp;Demonstrates and/or possesses the following:
· Ability to work with others (as a team).
· Ability to comfortably interact with all guests.
· Ability to look at the restaurant operations (from a guest’s point of view).
· Ability to meet performance standards for assigned tasks and duties.
· Ability to take initiative.
· Problem solving skills.
PHYSICAL ABILITIES: &nbsp;Must be able to:
· Stand for long periods of time.
· Bend and stoop.
· Work around heat.
· Work around others in close quarters.
· Move throughout the restaurant to work specific stations or perform assigned tasks.
· Able to lift 50 - 75 lbs. comfortably.
 Work with various cleaning products.

Team Member

<h3>Job Description</h3>
Job Description
A&amp;KRB, LLC is&nbsp;a restaurant leading company while doing business as Arby's&nbsp; &nbsp;Our Commitment to Winning: “We outperform everyone in everything that we do with the relentless hunger to always be on top…” We constantly innovate, use technology, and employ a highly trained workforce that is focused on delivering the best restaurant experience for our guests.
This job posting contains some general information about what it is like to work in our restaurant but is not a complete job description. People who work in our restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The Shift Leader is in charge in the absence of the General Manager supports Management Team efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
Shift Leader Primary Responsibilities
<ul>
<li>
Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
</li>
<li>
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
</li>
<li>
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
</li>
<li>
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
</li>
<li>
Supports the goals, decisions and directives of Restaurant Management.
</li>
<li>
Follows all POS comp procedures and cash handling procedures.
</li>
<li>
Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
</li>
<li>
Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.
</li>
</ul>
Shift Manager Requirements
<ul>
<li>
Must be 18 years of age.
</li>
<li>
Must have the ability to lift and/or move up to 40 lbs. comfortably. 
</li>
<li>
Able to stand for long periods of time, bend, and stoop
</li>
<li>
Comfortable working occasionally in walk-in coolers and freezers
</li>
<li>
Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
</li>
<li>
Ability to operate a computer and/or Cash register.
</li>
<li>
Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
</li>
<li>
Willing to cross-train on various positions within the restaurant.
</li>
</ul>
Requirements
· Education:&nbsp;Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with guests and co-workers.
· Transportation:&nbsp;Must have reliable transportation to work. 
· Accessibility:&nbsp;Must have telephone or other reliable method of communicating with the restaurant.
· Hours:&nbsp;Must be able and willing to work flexible hours, possibly including opening and closing shifts.
·&nbsp;Attendance:&nbsp;Must maintain excellent attendance and punctuallity throughout the year. 
Job Type:
<ul>
<li>
Full-time or Part-time with flexible scheduling 
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Oversees the planning, implementation and execution of all Player Development Special Events (including Asian Bus promotions), ensuring that all run smoothly and in a timely manner, to effectively stimulate customer loyalty. Ensure PD activities are being held to a high standard and on a strict timeline to realize the highest quality. Prepares and analyze all data for Player Development special events, including bus performance reports. Develop and maintain superior relationships with guests. Execute CRM strategies including assisting players in making arrangements for hotel, restaurant reservation and other amenities. Performs all duties in accordance with regulatory, departmental and company policies and procedures.
Essential Duties and Responsibilities include:
<ul>
<li>Ensure a maximum level of guest services and satisfaction is achieved and maintained.</li>
<li>Prepare all Gaming Commission submissions for each PD Special Event.</li>
<li>Assists in the analysis of response rates and profit margins of VIP Patrons that attend Player Development Special Events.</li>
<li>Interact with guests, establish rapport and answer general questions during the Special Event.</li>
<li>Maintain a working knowledge of all Special Events in order to effectively explain to guests and all Player Development staff.</li>
<li>Issues complimentaries for guests accounts when needed (both non-gaming and gaming)</li>
<li>Coordinate the ordering of all supplies, collateral materials and décor.</li>
<li>Develops and produces reports as needed including all pro-formas and post-formas for each PD special event.</li>
<li>Prepare correspondence and reports using Microsoft Word, Excel, Access and Outlook.</li>
<li>Act in a professional and courteous manner and exhibit a positive, outgoing personality.</li>
<li>Strong working knowledge of player tracking systems.</li>
<li>Communicates to guests by mail, email, written or oral communication and may be a spokesperson at PD Events, entertainment and sporting events.</li>
<li>Track player’s information and prepares reports as needed or required.</li>
<li>Is aware of all property events and activities and utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the department.</li>
<li>Assists in all aspects of Player Development direct mail initiatives.</li>
<li>Develops and produces reports as needed for management.</li>
<li>Any other duty deemed necessary by PD Management.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory responsibilities
Requirements:
<ul>
<li>Must be 21 years of age or older and have a High School Diploma or GED</li>
<li>Minimum of two years in Casino Marketing and or Player Development </li>
<li>Must possess ability to provide and offer solutions to guest concerns and /or problems within guidelines as established by management.</li>
<li>Ability to work with all departments and have excellent customer service skills; must be able to communicate in English.</li>
<li>Strong knowledge of casino functions.</li>
<li>Must be organized and detail oriented.</li>
<li>Ability to prioritize and perform multiple tasks and assignments.</li>
<li>Ability to accept constructive criticism.</li>
<li>Excellent verbal, written communication and customer service skills.</li>
<li>Proficient with basic computer skills and systems which include MS Office Suite</li>
<li>Excellent working knowledge of PC computers, database programs, and Casino Management System Software, </li>
<li>Must have ACSC experience and Showcase Training</li>
<li>Creates analysis and review data to ensure that the PD strategy/business plan is being followed.</li>
<li>Must be willing to work a flexible schedule including nights, weekends and holidays.</li>
<li>Must be able to work independently but has the ability to work cohesively with other departments. </li>
<li>Must present a professional, well-groomed appearance.</li>
<li>Ability to maintain composure, think clearly, and perform well under pressure in a fast-paced work environment.</li>
<li>Able to respond to visual and auditory cues.</li>
<li>Able to move quickly around entire property and stand for long periods of time.</li>
<li>Treat all guests and co-workers with respect, honesty and courtesy.</li>
<li>Bilingual (prefer Asian Language)</li>
</ul>
 
Work Environment:
<ul>
<li>Must be able to work in a smoke-filled environment.</li>
<li>Must be able to work in a noisy environment.</li>
<li>May occasionally lift and/or move up to 50 pounds.</li>
</ul>

PLAYER DEVELOPMENT SPECIAL EVENTS COORDINATOR

<h3>Job Description</h3>
Job Description
At El Pollo Loco, passion is always on the menuand as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, youre the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.</li>
<li>Greet and assist customers with their orders in a friendly and helpful manner.</li>
<li>Continuously strive to meet or exceed customer expectations and satisfaction.</li>
<li>Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.</li>
<li>Process and assemble customer orders efficiently, ensuring accuracy and timeliness.</li>
<li>Use suggestive selling to complete the customer experience and increase sales.</li>
</ul>
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
Whats in it for you?
<ul>
<li>Competitive pay</li>
<li>No overnight hours</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Flexible Schedule: Full-Time or Part-Time hours</li>
<li>Medical, Dental, and Vision Insurance*</li>
<li>Paid sick time</li>
<li>Employee Assistance Program</li>
<li>Flexible spending accounts, Legal Insurance, and Pet Insurance*</li>
<li>401(K) plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

Service Team Member

<h3>Job Description</h3>
Job Description
At El Pollo Loco, we dont just serve fire-grilled chicken we serve careers that bring the heat. As a Grill Master, youre not just cooking chicken; youre igniting the El Pollo Loco experience. Youll bring your passion, ideas, and energy to every order, following our flame-grilled standards to serve craveable flavors and unforgettable guest moments. Ready to ignite your flamin good career? Apply now and lets cook up some delicious chicken!
POSITION PURPOSE:
The Grill Master (Cook) creates "Best in Class" guest experience at El Pollo Loco by preparing grilled and hot food items, following precise Company standards for preparation and presentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Prepare, marinate, season, cook, stock and rotate chicken and other grilled proteins according to company standards. </li>
<li>Receive orders, cut cooked chicken, and arrange proteins for proper presentation on the plate or in the applicable packaging apparatus.</li>
<li>Monitor holding time for grilled proteins and take corrective actions when hold time expires or when product quality fails to meet company standards. </li>
<li>Maintain and ensure that all cooked proteins are at proper serving temperature. </li>
<li>Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or grilling. </li>
<li>Clean and sanitize the entire work area including all equipment, tools, storage containers, grills and hoods. </li>
</ul>
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
Whats in it for you?
<ul>
<li>Competitive pay</li>
<li>No overnight hours</li>
<li>Employee discount on food</li>
<li>Excellent career growth potential (we promote from within)</li>
<li>Flexible Schedule: Full-Time or Part-Time hours</li>
<li>Medical, Dental, and Vision Insurance*</li>
<li>Paid vacation**</li>
<li>Paid sick time</li>
<li>Employee Assistance Program</li>
<li>Flexible spending accounts, Legal Insurance, and Pet Insurance*</li>
<li>401(K) plan with match and immediate vesting (must be at least 21 to participate)</li>
<li>Discounts on theme parks, movie tickets, sports events, hotels and more...</li>
</ul>
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
**Eligibility begins after completing at least 12 months of employment averaging 33 hours of work per week.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, its our people
Who set us ablaze. Youre the ones bringing the passion, ideas and energythe flavorwhether cooking in the restaurant or working in the support center. Thats why we take pride in providing a place where you can express, develop and belong all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin good careers.

303 Restaurant Jobs