Job Number 24149268 Job Category Rooms &amp; Guest Services Operations Location Renaissance Esmeralda Resort &amp; Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? Y Position Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. Runs and reviews critical information contained in room operations reports. Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Operates all department equipment as necessary and reporting malfunctions. Ensures employees have the proper supplies and uniforms. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Communicates performance expectations employees in accordance with job descriptions for each position. Handles employee questions and concerns. Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget Supervises same day selling procedures to maximize room revenue and property occupancy. Verifies accuracy of room rates to maximize revenue opportunities Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience Assists in the investigation of employee and guest accidents. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. The hourly pay range for this position is $26.44 to $30.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Manager - Room Operations

Additional Information Pay: $20.00/hour, Loss Prevention Department, Full-time Job Number 24138310 Job Category Loss Prevention &amp; Security Location JW Marriott Desert Springs Resort &amp; Spa, 74-855 Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $20.00 to $20.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Casualty Prevention Representative

Job Number 24096922 Job Category Food and Beverage &amp; Culinary Location Renaissance Esmeralda Resort &amp; Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations Assists in the ordering of F&amp;B supplies, cleaning supplies and uniforms. Supervises daily F&amp;B shift operation and ensures compliance with all F&amp;B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Develops specific goals and plans to prioritize, organize, and accomplish your work. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to ensure understanding. Coordinates cleaning program in all F&amp;B areas (including General clean), identifying trends and making recommendation for improvements. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction results with employees. Responds in a timely manner to customer service department request. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. The hourly pay range for this position is $25.48 to $32.69. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assistant Manager - Operations F&B

Bespoke Private Service 
Job Description 
Chief of Staff - Dionysus 
Reports To : The Principal 
Work Schedule : Full Time, Hybrid Role (Primarily In-Person Initially) 
Location : Dolores Park/Pacific Heights, San Francisco 
Start Date: ASAP 
Salary Range: $200,000 - $350,000 
Overview 
Join a vibrant family office in San Francisco as they eagerly seek a meticulous and proactive Chief of Staff to become an integral part of their team. In this role, the successful candidate will play a vital role in ensuring the seamless operation of both business and household affairs, perfectly aligned with the Principal's vision for their personal and professional pursuits. 
The ideal candidate has a strong ability as an operator, can think strategically, and loves the thrill of tackling new challenges head-on. As the linchpin and future head of the family team, they will have the opportunity to dive into a variety of tasks, from managing schedules and orchestrating travel plans to taking on special longer-term projects and cultivating an environment that is not only efficient but also warm and welcoming. 
This role requires a dynamo who can turn ambiguity into new processes, is comfortable with growth, someone with an eagle eye for detail and a knack for anticipating needs before they arise. It's not all business; the family office values warmth, personality, and a touch of creativity in everything they do. Confidentiality is key in this role, and they place the utmost importance on trust and discretion. 
Located in the vibrant San Francisco Bay Area, this full-time position offers hybrid work flexibility after an initial on-site integration period. 
Expectations 
Bachelor's degree or equivalent experience 
Minimum of 3 years experience as an Estate Manager within a family office setting 
Executive or corporate experience is a bonus 
Strong understanding of household operations, including scheduling maintenance, coordinating with vendors, and managing staff 
Adaptable and flexible to manage evolving responsibilities and changing schedules. 
Tech-savvy and comfortable using various household management tools. 
Discreet and trustworthy with a commitment to confidentiality. 
Exceptional organizational skills with a keen eye for detail. 
Excellent communication (written and verbal) for clear and professional interaction. 
Proactive and resourceful with the ability to anticipate and fulfill needs. 
Long-term commitment and a partnership mentality. 
Positive and enthusiastic approach to tasks. 
Experience managing and executing multiple projects. 
Has strong problem-solving skills to strategically address household challenges effectively. 
Responsibilities 
Estate Management : Oversee day-to-day Estate operations, including maintaining inventory of essential supplies, coordinating post-construction home setup, managing relocations and packing/unpacking for trips, scheduling maintenance services and contractors, and keeping track of household maintenance schedules. 
Problem Solving: There will be ongoing short to long-term special projects that will need strategic thinking and highly operation execution. 
Schedule Management : Coordinate and manage appointments, travel arrangements with detailed itineraries, maintenance and contractor visits, and personal and work calendars for the family members. 
Personal Errands: Manage pet care (e.g., veterinary appointments, dog walking), dry cleaning pick-up/drop-off, storage facility errands, occasional transportation for the family, and running various errands as instructed. 
Administrative Support : Create spreadsheets, conduct research, prepare reports, and track data as requested by the family. Organize and present an agenda for weekly meetings. 
Travel and Hospitality : Travel ahead of the family on occasion to prepare their homes for arrival. Make restaurant reservations and assist with planning and execution of special events. 
Strategic Leadership: Oversee strategic business initiatives from development through successful execution under the guidance of the principal 
Communication: Assist and communicate with the principal in decision-making, program management, and initiative implementation 
Benefits 
2 weeks of PTO 
Insurance Stipend 
12 Paid Holidays
#J-18808-Ljbffr

Chief of Staff (Indio)

Residence Inn Palm Desert is currently seeking an experienced hospitality professional to serve as General Manager and lead the property to surpass brand standards and Owner expectations. As part of the property team, you will help us " craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns "! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company! 
Position Responsibilities: Provide the highest level of customer service to guests and associates alike. 
Identify operational performance, productivity, and efficiency gaps and implement measures to correct deficiencies. 
Prepare daily, weekly, and monthly reports to include forecasting, labor control, and revenue reports. 
Develop the annual business plan and budget. 
Have a thorough understanding of revenue management. 
Focus on sales at the hotel on a daily, weekly, and monthly basis. 
Monitor and execute the daily, weekly, and monthly sales action steps as outlined in the marketing plan and lead the sales team to high levels of revenue generation. 
Have a thorough knowledge of necessary cost controls and procedures to maximize monthly and annual profits. 
Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program. 
Education and Experience: Experience as a General Manager in a similarly sized property, three years or more. 
Experience at a premium-branded hotel required, Marriott preferred. 
Knowledge of local competition and industry trends. 
Strong leadership and professional image. 
Excellent decision-making ability and analytical skills. 
Ability to multi-task various job duties daily. 
Ability to work flexible schedules, including weekends and holidays. 
Our Perks: Highly competitive salary. 
Medical, Dental, Vision, Ancillary Benefits, 401K. 
Paid Time Off, Paid Sick Time. 
Job Training, Opportunity for Advancement. 
Associate Referral Program, Hotel Discounts. 
And now - Daily Pay! 
ABOUT US 24seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible—for our investors, our partners, our associates, and our guests. We operate in a sweet spot—large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment, and development. As a company, we value one-on-one relationships above all else. Whether you're an associate, a partner, or an investor/owner, we're here for you—day in and day out. Ensuring our associates are able to successfully grow in their careers, and our owners are able to successfully grow their investment. Our hotel brand partners include Marriott, Hilton, Hyatt, IHG, and Choice. 
For more information on Twenty Four Seven Hotels, visit <a href="http://www.247hotels.com" target="_blank">www.247hotels.com</a> . Instagram: @247hotels Facebook: @247hotels 
Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. 
Notice to California applicants: The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant's real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process. 
Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant's qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share personal information as reference checks are conducted. The personal information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell personal information provided by applicants. 
Applicants have the right to request that personal information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate personal information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 520 Newport Center Drive #520, Newport Beach, Ca 92660, or by contacting the People Resources and Development Department by dialing 949-734-6400.
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GENERAL MANAGER

Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Assistant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail assistant manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry. You're all about creating a great place to work for your team. You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license with 2 years driving experience, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!

Assistant Manager

Description: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results. You're all about creating a great place to work for your team. You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, 2 years driving experience, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!

General Manager

Property Description: 
Margaritaville Resort Palm Springs offers an exciting opportunity for job applicants looking to be a part of a vibrant and fun-loving hospitality team. Located in the iconic Palm Springs, California, our resort brings the laid-back Margaritaville lifestyle to life, offering a unique and unforgettable experience for our guests. As a team member, you will have the chance to work in a dynamic and energetic environment, providing exceptional service and creating memorable moments for our guests. With opportunities for career advancement, ongoing training, and a supportive work culture, Margaritaville Resort Palm Springs is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to bringing the Margaritaville experience to life in the stunning Palm Springs area. Apply now and take the next step in your hospitality journey with Margaritaville Resort Palm Springs! #Margaritaville #PalmSpringsJobs #HospitalityCareers #ResortJobs #TeamMargaritaville #DesertLife 
Overview: 
We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Join our team and become a part of a culture that values teamwork, respect, and hospitality. 
Qualifications: 
<ul>
<li>High school diploma or equivalent </li>
<li>Excellent communication skills, both verbal and written </li>
<li>Previous experience operating a PBX or multi-line phone system preferred </li>
<li>Strong customer service skills and the ability to remain calm under pressure </li>
<li>Basic computer skills, including proficiency in Microsoft Office and email </li>
<li>Ability to work a flexible schedule, including weekends and holidays </li>
</ul>
 Benefits: 
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the companys heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
 In keeping with the companys heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. 
<ul>
<li>Multiple Tiers of Medical Coverage </li>
<li>Dental &amp; Vision Coverage </li>
<li>24/7 Teledoc service </li>
<li>Free Maintenance Medications </li>
<li>Pet Insurance </li>
<li>Hotel Discounts </li>
<li>Tuition Reimbursement </li>
<li>Paid Time Off (vacation, sick, bereavement, and Holidays). </li>
<li>401K Match </li>
</ul>
Working at Davidson is like nowhere else. Its less of a job, more of a calling. Its part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. 
Salary Range: USD $17.50 - USD $17.50 /Hr.

Telephone/PBX Operator

Job Description JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience •High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR •2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities •Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. •Runs and reviews critical information contained in room operations reports. •Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. •Operates all department equipment as necessary and reporting malfunctions. •Ensures employees have the proper supplies and uniforms. •Understands night audit procedures and being able to comprehend and utilize reports as necessary. •Understands and complies with loss prevention policies and procedures. •Communicates performance expectations employees in accordance with job descriptions for each position. •Handles employee questions and concerns. •Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget •Supervisessame day selling procedures to maximize room revenue and property occupancy. •Verifies accuracy of room rates to maximize revenue opportunities •Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. •Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. •Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience •Assists in the investigation of employee and guest accidents. •Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and •Sets a positive example for guest relations. •Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. •Assists in the review of comment cards and guest satisfaction results with employees. The hourly pay range for this position is $26.44 to $30.29. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. About the Team At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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