<h3>Job Description</h3>
Job DescriptionPrimary Accountability:&nbsp;The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description. Essential Functions:&nbsp;The essential functions of the Shift Leader position are denoted below in the following key areas: TOTAL GUEST SATISFACTION&nbsp;Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.&nbsp; 
<ul>
<li>Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.&nbsp;</li>
<li>Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.&nbsp;</li>
<li>Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.&nbsp;</li>
<li>Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.&nbsp;</li>
<li>Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.&nbsp;</li>
<li>Suggests to Restaurant Management ways to improve Guest service. </li>
</ul>
TRAINING AND DEVELOPMENT&nbsp;Strives to improve the skills and performance of all Crew Persons. 
<ul>
<li>Effectively trains Crew Persons utilizing the existing training program.&nbsp;</li>
<li>Provides regular performance feedback to motivate and improve the performance of all Crew Persons.&nbsp;</li>
<li>Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.&nbsp;</li>
<li>Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.&nbsp;</li>
<li>Makes an on-going effort to improve personal performance level. </li>
</ul>
SUPPORTS BUSINESS OBJECTIVES Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities. 
<ul>
<li>Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.&nbsp;</li>
<li>Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.&nbsp;</li>
<li>Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.&nbsp;</li>
<li>Supports the goals, decisions and directives of Restaurant Management. </li>
</ul>
POLICIES &amp; STANDARDS Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices. 
<ul>
<li>Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.&nbsp;</li>
<li>Holds employees and self accountable for the methods and processes used to achieve results.&nbsp;</li>
<li>Role models and sets a positive example for the entire team in all aspects of business and personnel practices. </li>
</ul>
CARL’S JR. SHARED VALUES&nbsp;Models and encourages Carl’s Jr. shared values.&nbsp; 
<ul>
<li>Is completely focused on and driven by the Guest.&nbsp;</li>
<li>Is of high personal integrity and treats all employees with honesty, respect and dignity.&nbsp;</li>
<li>Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.&nbsp;</li>
<li>Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance. </li>
</ul>
Requirements:&nbsp; EDUCATION&nbsp;High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus. EXPERIENCE&nbsp;Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age. TRANSPORTATION &amp; INSURANCE&nbsp;Must have reliable personal transportation, a valid driver’s license and proof of insurance.&nbsp; ACCESSIBILITY&nbsp;&nbsp;Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.&nbsp; HOURS&nbsp;Must be able and willing to work flexible hours including opening and closing shifts. Skills &amp; Abilities:&nbsp;Demonstrates and/or possesses the following:&nbsp; 
<ul>
<li>Basic knowledge of computers.</li>
<li>Organizational, planning and time management skills.&nbsp;</li>
<li>Team building skills.</li>
<li>Problem solving skills.&nbsp;</li>
<li>Ability to troubleshoot cash handling problems; good mathematics skills.&nbsp;</li>
<li>Excellence in performing the duties of all work stations and in completing assigned tasks and duties.&nbsp;</li>
<li>Ability to look at the restaurant operations (from a customer’s viewpoint).&nbsp;</li>
<li>Ability to take initiative. </li>
</ul>
Physical Abilities:&nbsp;Must be able to:&nbsp; 
<ul>
<li>Stand for long periods of time.&nbsp;</li>
<li>Bend and stoop.&nbsp;</li>
<li>Work around heat.&nbsp;</li>
<li>Work around others in close quarters.&nbsp;</li>
<li>Move throughout the restaurant and visually observe restaurant operations and employee work performance.&nbsp;</li>
<li>Lift 50 – 75 pounds.&nbsp;</li>
<li>Work with various cleaning products. </li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job Description$16.50 an hour, plus tips 
Join for the Fun, Stay for the Career!
If you are looking for a great place to work, have fun, and make money mate, click to apply.
Come join the Outback family as a Host/Server Assistant, where you will make each Guests day better with friendly, prompt, and attentive service.Your authentic personality and attention to detail will help create an incredible experience for all our Guests.
PERKS &amp; BENEFITS:
· Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible).
· Closed Thanksgiving &amp; Christmas Day to spend the day with family &amp; friends!
RESPONSIBILITIES:
· Making a memorable first and last impression.
· Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
· Coordinating the wait, and seating Guests with a sense of urgency.
· Always smiling and having genuine conversations with Guests.
· Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
· Answers the phone in a prompt and professional manner and directs calls.
· Is a team player and assists throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
· Leads the lobby experience for each Guest, following Outback hospitality standards.
· Committed to safe food handling, cleanliness, safety and sanitation standards during the shift
REQUIREMENTS:
· Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
· Ability to walk, stand, or bend for long periods of time while performing essential job duties.
· For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date)
We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability. Thank you for your interest in career opportunities at Outback Steakhouse.
International Franchise Association’s Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service.
If you need any accommodation from the Company to enable you to perform essential job functions, please notify us.
Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”
"All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at <a href="https://www.outwestrg.com/e-verify" target="_blank">https://www.outwestrg.com/e-verify</a>"

Host/Server Assistant

<h3>Job Description</h3>
Job DescriptionPrimary Accountability:&nbsp;The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. The Crew Person provides each Guest with a positive Guest service experience, prepares quality food products according to standards, and keeps the restaurant clean, pleasant and safe for all Guests and employees.&nbsp; Essential Functions:&nbsp;The essential functions of the Crew Person position are denoted below in the following key areas:&nbsp; TOTAL GUEST SATISFACTION:&nbsp;Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.&nbsp;
<ul>
<li>Follows all Carl’s Jr. Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive “Six Dollar Service.”&nbsp;</li>
<li>Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.&nbsp;</li>
<li>Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.</li>
<li>Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.</li>
</ul>
 TRAINING AND DEVELOPMENT:Strives to improve personal skills and performance level.&nbsp;
<ul>
<li>Follows the steps outlined in the Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.&nbsp;</li>
<li>Communicates to immediate supervisor when additional training, guidance and practice is needed.&nbsp;</li>
<li>Understands how each job responsibility in the restaurant impacts the Guest customers, other employees and overall operations.&nbsp;</li>
<li>Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.&nbsp;</li>
<li>Is performance oriented and driven; understands performance expectations and is aware of performance results.&nbsp;</li>
</ul>
 JOB EXPECTATIONS:&nbsp;&nbsp;Consistently meets job expectations to positively impact the sales and profits of the restaurant.&nbsp;
<ul>
<li>Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.&nbsp;</li>
<li>Supports the goals, decisions and directives of Restaurant Management; performs additional duties and responsibilities as directed by Restaurant Management.&nbsp;</li>
<li>Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.</li>
</ul>
 POLICIES &amp; STANDARDS:
<ul>
<li>Follows and complies with all company policies standards s, procedures and guidelines.&nbsp;</li>
<li>Follows all Carl’s Jr. safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.&nbsp;</li>
<li>Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.</li>
</ul>
 CARL’S JR. SHARED VALUES:
<ul>
<li>Models and encourages Carl’s Jr. shared values.&nbsp;</li>
<li>Is completely focused on and driven by the Guest.&nbsp;</li>
<li>Is of high personal integrity and treats all employees with honesty, respect and dignity.&nbsp;</li>
<li>Contributes to an environment of trust to ensure honest, open and direct communication.&nbsp;</li>
<li>Is performance oriented and driven; understands performance expectations and is aware of performance results.</li>
</ul>
Requirements:&nbsp; EDUCATION&nbsp;
<ul>
<li>Enrollment in high school; high school diploma or equivalent is preferable. Good verbal and written communication skills; is capable of communicating effectively with restaurant management, Guests and co-workers; bi-lingual skills a plus.&nbsp;</li>
</ul>
EXPERIENCE
<ul>
<li>Must be a minimum of 16 years of age.&nbsp;</li>
</ul>
 TRANSPORTATION&nbsp;
<ul>
<li>Must have reliable transportation to work. ACCESSIBILITY Must have telephone or other reliable method of communicating with the restaurant. HOURS Must be able and willing to work flexible hours, possibly including opening and closing shifts.</li>
</ul>
Skills &amp; AbilitiesDemonstrates and/or possesses the following:&nbsp;
<ul>
<li>Ability to work with others (as a team).&nbsp;</li>
<li>Ability to comfortably interact with all Guests.&nbsp;</li>
<li>Ability to look at the restaurant operations (from a Guests viewpoint).&nbsp;</li>
<li>Ability to meet performance standards for assigned tasks and duties.&nbsp;</li>
<li>Ability to take initiative.&nbsp;</li>
<li>Problem solving skills.</li>
</ul>
Physical Abilities&nbsp;Must be able to:
<ul>
<li>Stand for long periods of time.&nbsp;</li>
<li>Bend and stoop.&nbsp;</li>
<li>Work around heat.&nbsp;</li>
<li>Work around others in close quarters.&nbsp;</li>
<li>Move throughout the restaurant to work specific stations or perform assigned tasks.&nbsp;</li>
<li>Able to lift 50 – 75 lbs. comfortably.&nbsp;</li>
<li>Work with various cleaning products.</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Crew

<h3>Job Description</h3>
Job Description
Tac/Quila in Palm Springs, CA is looking for one expeditor to join our 89 person strong team. We are located on 415 N Palm Canyon Dr.. Our ideal candidate is attentive, punctual, and reliable.
Responsibilities
<ul>
<li>Ensure all food orders have been properly prepared</li>
<li>Finalize presentation of food as needed</li>
<li>Deliver orders to maintain constant service</li>
<li>Ensure that plates move from kitchen to table in a timely manner</li>
</ul>
 
Qualifications
<ul>
<li>Proven experience as an expeditor</li>
<li>Knowledge of health and safety regulations</li>
<li>Excellent communication skills and multitasking abilities</li>
<li>Knowledge of common practices and procedures in a restaurant environment</li>
</ul>
We are looking forward to reading your application.

Expeditor at Tac/Quila

<h3>Job Description</h3>
Job DescriptionSalary: $20-$30 
Restaurant Supervisor 
$20.00 to $30.00 per hour-Full-time
Shift and Schedule
8 hour shift
Weekends and Evenings 
10 hour shift as needed
Night shift
Evening shift
Day shift
Monday to Friday
Holidays
 
Benefits offered
<ul>
<li> Dental insurance</li>
</ul>
<ul>
<li>Vision insurance</li>
<li>Life insurance</li>
<li>Employee discount</li>
<li>Health insurance</li>
<li>Vacation</li>
</ul>
Full job description
Deepest Cut Hospitality is growing! We are looking for Restaurant Supervisors to lead all aspects of our dining operations. The role's responsibilities include maintaining the restaurants revenue, profitability, and quality goals while creating and supporting a strong culture and excellent work environment for our team. Our leaders are charged with ensuring efficient restaurant, bar and event operations, as well as maintaining high production, productivity, quality, and customer-service standards. Our leaders oversee the dining room, check-in with guests, balance seating capacity, will oversee and provide positive reinforcement and constructive feedback to our team.
They work with the kitchen to ensure food quality, health and safety standards, ticket times, and presentation are all met in accordance with the highest standards. Our leaders are required to work well with our teams, upholding our values or consistency and accountability - clearly communicating expectations and setting our teams up for success. Ultimately, our Supervisors ensure our restaurant runs smoothly and safely, and guests have a pleasant experience.
Prior restaurant management experience is critical to this role and references will be required to verify the candidate's experience as well as management/leadership style.
Restaurant Leader Responsibilities (including but not limited to)
<ul>
<li>Coordinate daily Front of the House restaurant and bar operations.</li>
<li>Execute all schedule events, this includes setting up banquets, luncheons, corporate events, and special events using triple seat platform </li>
<li>Manage host and hostess table management platform on OpenTable</li>
<li>Adhere to all health and safety standards as set by the Company as well as government agencies</li>
<li>Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.</li>
<li>Respond to guest service needs to provide the highest standards of service.</li>
<li>Possess extensive food and beverage (F&amp;B) knowledge, with ability to remember and recall ingredients and dishes to inform guests and staff</li>
<li>Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.</li>
<li>Ensure the daily deposits have been deposited, safe counts conducted, and venue's cash is secured at all times.</li>
<li>Maintain cost of goods sold, nightly comps, nightly recap reports, and safe audits by overseeing inventory counts and tip reports nightly</li>
<li>Supervise and motivate; take disciplinary action team members when necessary.</li>
<li>Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.</li>
<li>Ensure a safe working and guest environment to reduce the risk of injury and accidents.</li>
<li>Represent the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.</li>
<li>Control Profit &amp; Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining ap propriate stock of liquor, beer and other bar or restaurant products.</li>
<li>Appraise staff performance and provide feedback to improve productivity.</li>
<li>Manage the brands good image and suggest ways to improve it.</li>
<li>Handle the pressures and problems that all come in a multi-functioning venue.</li>
<li>Always maintain a professional atmosphere.</li>
</ul>
Front of House Supervisor / Manager Qualifications
<ul>
<li>At least 3 years' experience in restaurant management for supervisor</li>
<li>High School Diploma or GED required; relevant college coursework or formal training preferred</li>
<li>Must be at least 21 years of age</li>
<li>Must speak fluent English, bilingual (English/Spanish) a strong plus</li>
<li>Knowledge of computer systems (MS Office, Google Drive, Yelp Business)</li>
<li>Knowledge of POS systems, Toast preferred</li>
<li>Knowledge of reservation systems OpenTable preferred</li>
<li>Must be flexible and adaptable to change</li>
<li>Strong leadership skills, written and verbal communication skills, and listening skills</li>
<li>Strong adherence to accountability, personal responsibility, and the value of positive leadership</li>
<li>Proven ability to lead a team and communicate efficiently, both verbally and in writing</li>
<li>Exceptional time management and organizational skills</li>
<li>Must be internally motivated, detail-oriented, and have a passion for teaching others</li>
<li>Ability to work a flexible work schedule to include evenings, weekends, and holidays</li>
</ul>
Upon hire, chosen candidate will need to submit a copy of or obtain a valid Manager Food Handlers Card, and a valid Responsible Alcohol Server (RBS) certification.
Applicants must demonstrate legal authorization to work in the United States without restrictions.
Deepest Cut Hospitality and its venues are Equal Opportunity Employers and makes employment decisions on the basis of merit.
<ul>
<li>Weekends as needed</li>
</ul>
Experience:
<ul>
<li>Restaurant Management: 2 years (Required)</li>
</ul>
Work Location: In person

Food and Beverage Supervisor

<h3>Job Description</h3>
Job DescriptionSalary: 
Job Summary:
 
The Food Server oversees Front of House operations and assists in the performance of their job duties such as responding to inquiries, resolving issues or concerns. The Food Server has the primary objective of driving the vision for company and customer standards. The Food Server is accountable for shaping and delivering the businesss production in order to drive the overall performance of the department. The Food Server balances company and customer demands with delivery and execution. The Food Server ensures that our products and services meet all necessary requirements before they reach the consumer. The Food Server is responsible for implementing quality assurance principles and practices throughout the company. Under the direction of the Food &amp; Beverage Manager, the Food Server is responsible for providing pleasant and efficient food and beverage service to guests. A Food Server is responsible for taking orders from restaurant patrons and delivering their food to them. Their duties include explaining the menu to their customers, communicating with kitchen staff and balancing dishes as they bring them to the appropriate table.
 
 
Duties/Responsibilities:
 
 Greeting and seating customers
 Taking food and beverage orders and accurately entering them into the ordering system
 Making menu item recommendations
 Communicating any food allergy or special nutrition needs to kitchen staff
 Ensuring all orders are filled quickly and accurately and that food is high quality
 Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
 Promptly addressing any customer service issues and referring to management if and when necessary
 Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
 Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
 Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
 Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
 Ensuring beverages are served swiftly and replenished continuously.
 Ensuring accuracy when entering orders into the point of sale (POS) system.
 Following up on food and beverage orders with the back of house (BOH).
 Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback
 Accept customer payment
 Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
 Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
 Helps patrons select food and beverages by suggesting courses, explaining the chefs specialties, identifying appropriate beverage pairings, and answering food preparation questions.
 Transmits orders to bar and kitchen by recording patrons choices and identifying patrons special dietary needs and special requests.
 A team player with a positive attitude
 Quick and flexible learner
 Attention to detail
 Communication and collaboration skills
 Manage direct reports.
 Organize and review weekly progress.
 Flexibility and willingness to adapt to changes.
 Driven and self-motivated.
 Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
 Support the team on all integrations and proposals.
 Planning, designing, and executing projects.
 Strong attention to detail and problem-solving ability.
 Implement quality assurance standards and provide accurate feedback.
 Ensure performance, reliability, functionality, and compatibility is up to company standards.
 Patience and the ability to maintain a professional demeanor.
 Performs other related duties as assigned.
 Enforce and follow health and safety precautions.
 
Required Skills/Abilities:
 
 Understanding of quality standards and health &amp; safety regulations.
 Excellent verbal and written communication skills.
 Excellent interpersonal and customer service skills.
 Excellent sales and customer service skills.
 Excellent organizational skills and attention to detail.
 Excellent time management skills with a proven ability to meet deadlines.
 Strong analytical and problem-solving skills.
 Ability to prioritize tasks and to delegate them when appropriate.
 Ability to function well in a high-paced and at times stressful environment.
 Ability to frequently lift, move and/or push up to 50 pounds without assistance.
 Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.
 Constant standing and bending.
 Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment

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