<h3>Job Description</h3>
Job DescriptionAbout our Brand 
That colorful hotel in the desert, The Saguaro is a good time. Its not that complicated. Theres plenty of sunshine, a buzzing pool scene and lots of local flavor.
 We are seeking a dynamic Room Attendant to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. Responsibilities 
<ol>
<li>Notify immediate supervisor about any hotel rooms that need to be placed out of order for maintenance concerns</li>
<li>Responsible for cleaning hotel rooms, public spaces and back of house daily</li>
<li>Ensure all bedding, including duvet covers, are changed between each guest</li>
<li>Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframes</li>
<li>Maintain the storage rooms with at least one (1) par clean at all times</li>
<li>Report and correct deficiencies noted in hotel rooms or public areas to the appropriate individuals</li>
<li>Ensure your immediate supervisor knows where you are located in the hotel at all times</li>
<li>Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.</li>
<li>Maintain constant communication between all departments</li>
<li>Notify immediate supervisor of stock shortages and/or malfunctioning equipment</li>
<li>Possess knowledge of all hotel services and amenities</li>
<li>Maintain a high level of cleanliness and safety in the work area</li>
<li>Adhere to safety and sanitation regulations as instructed by OSHA</li>
</ol>
Core Competencies 
<ol>
<li>High School diploma or general education degree (GED)</li>
<li>Related experience in hospitality preferred</li>
<li>Collaborative spirit</li>
<li>Ethical Conduct</li>
<li>Positive Attitude</li>
<li>Eye for Detail</li>
<li>Problem solving abilities</li>
</ol>
Compensation &amp; Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

PT Room Attendant

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>401(k)</li>
<li>Opportunity for advancement</li>
</ul>
 The deserts newest upscale Resort &amp; Spa is seeking talented guest services specialists for full and part time positions, PM and AM shifts available. AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive, enthusiasm and a professional demeanor to join our busy front desk. Full and part time positions available. A unique, full-service resort on Miracle Hill in Desert Hot Springs, offering accommodations, a full-service spa, busy day spa and popular caf. This unique property is looking for talented hospitality professionals to provide exceptional service to overnight and day guests. The ideal candidate will possess a high commitment to guest satisfaction, be thorough and accurate and will exhibit a willingness to help and promote positive interactions with guests while receiving as many as 100 guests a day on weekends in season. We are a growing, multifaceted property with learning and growth opportunities in all aspects of hospitality, including but not limited to guest services, food &amp; beverage, spa services, retail, reservations and more. We promote from within and love seeing our team members grow. We offer competitive wages, paid vacation, health insurance, employee discounts, retirement plan, direct deposit as well as great learning and growth opportunities. Full and Part time positions are open. We look forward to reviewing your resume. These positions wont last long. Wages consummate with abilities and drive!

Hotel Front Desk Agent Full and Part Time $20 to $22

<h3>Job Description</h3>
Job DescriptionGuest Service Representative
Two Bunch Palms promotes health and wellness by providing a gratifying, organic, lush and sustainable resort environment with world class services.
Our guests are encouraged to define what wellness means for themselves, designing a unique experience consisting of healthier food options, world class Spa, movement &amp; fitness classes, that balance the mind all while exploring our natural mineral waters, resulting in their greatest sense of well-being.
Our mission is to differentiate ourselves among the nation’s best known resort spas by taking advantage of our natural resources, spa offerings and healthy programs.
If you are dedicated to providing an exceptional guest experience, you may be just the person we are looking for to work as an employee with Two Bunch Palms.
Job Responsibilities:
• Deliver prompt, efficient and courteous service to guests in accordance with established standards.
• Welcome / Greet guests in a genuine and warm manner, performing check in and out processes efficiently and in a timely manner.
• Explains the property and spa treatments to guests concisely, using excellent communication skills.
• Monitors guests’ needs on a continual basis, ensuring all requests will be promptly fulfilled.
• Participates with others as a proactive team player to produce a smooth and well-rounded guest experience.
• Assists other employees with side work, opening/closing duties as necessary.
• Assist in all areas of the front office and spa, TEAMWORK is a must
• Schedule lunches for therapists at appropriate times throughout the day.
• Above average multi-tasking skills.
• Thrives in a fast-paced environment.
• Ability to perform basic and intermediate math.
• Ability to use computer systems and other system applications such as Opera, Alice, Canary, Book4time, Ask suite, etc.
• Ability to present self in a professional, pleasant, confident and well-groomed manner.
• Ability to work effectively with other department employees and guests
• Work closely with spa group sales staff to accommodate group reservations
• Complete daily spa check-ins/pickups
• Confirm Spa bookings and review intake forms.
• Balance Book4Time
• Assist with room utilization with therapists
• Accountability for cash banks, deposits, and all POS transactions and reports.
• Follow all department policies and procedures.
Required experience:
• At least 18 years of age.
• High School Diploma or equivalent
• 2 years Customer Service in a hotel or retail store
• OPERA, BOOK4TIME and Canary familiarity is a HUGE Advantage!
Job Type: Seasonal
Open Availability
Working weekends and holidays is a must!
Perks:
<ul>
<li>401k Plan</li>
<li>Sick Pay </li>
</ul>
 
JRNL Two Bunch Palms is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Service Associate 
 
Job Summary:
As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.
 Key Responsibilities: 
<ul>
<li>Greet guests with a friendly attitude and assist with food orders</li>
<li>Maintain knowledge of the menu and answer guest questions</li>
<li>Keep the dining area, patio, and restrooms clean and well-stocked</li>
<li>Follow proper food safety, hygiene, and cash handling procedures</li>
<li>Assist with restocking and cleaning tasks as needed</li>
<li>Support new team member training and follow company policies</li>
</ul>
Qualifications:
<ul>
<li>Restaurant or retail experience preferred</li>
<li>Strong communication and basic math skills</li>
<li>Must be able to lift up to 30 lbs and stand for extended periods</li>
<li>Flexible availability, including nights, weekends, and holidays</li>
<li>Reliable transportation required</li>
</ul>
Work Environment:
Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.
Requirements:

Guest Service Associate

<h3>Job Description</h3>
Additional InformationPay: $21.00 - $21.50/hour Job Number25144019 Job CategoryRooms &amp; Guest Services Operations LocationThe Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United States, 92270VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management 
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $21.00 to $21.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. &nbsp;Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.&nbsp;
 &nbsp;
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. &nbsp;
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
 &nbsp; Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. &nbsp; Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. &nbsp; In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Guest Experience Expert

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Services Manager is responsible for overseeing the daily operations of the Player’s Club and ensuring exceptional guest service standards are maintained across all front-line casino employees. This role requires strong leadership, problem-solving, and interpersonal skills to effectively manage a team, resolve guest issues, and drive a positive guest experience.
 
Responsibilities
 
Guest Service Management:
• Oversee the daily operations of the Player’s Club, including membership enrollment, point redemption, and tier benefits.
• Manage and develop a team of Guest Service Representatives and Leads.
• Ensure compliance with all regulatory requirements related to gaming and player tracking systems.
• Analyze player data to identify trends and opportunities for targeted marketing campaigns.
• Implement strategies to increase player engagement and loyalty.
• Works closely with the marketing management and other key decision-making individuals to meet marketing and guest service objectives. 
• Assists in development, implementation and execution of promotions, programs, and drawings 
• Work closely with all departments to execute marketing programs and deliver quality guest service
 
Guest Service Standards:
• Establish and maintain high standards of GOLDEN service across all front-line casino employees.
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Ensure daily operations and experiences meet guest expectations
• Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges
• Conduct regular training sessions to ensure staff are knowledgeable about guest service protocols.
• Monitor employee performance and provide coaching and feedback to improve service delivery. Resolve guest complaints and issues in a timely and professional manner.
• Identify opportunities to enhance the guest experience and implement improvements.
• Meets and greets players on the floor at special events and at promotions
• Provides feedback to the marketing department on specific issues as they relate to the department and to the guests
• Acts as liaison between guests and management as relates to the needs of guests' complaints and concerns
 
Team Leadership:
• Recruit, hire, and train qualified team members.
• Create and manage employee schedules to ensure adequate staffing levels.
• Conduct performance reviews and provide feedback to team members.
• Foster a positive and supportive work environment.
• Motivate and inspire the team to achieve goals.
• Builds unity and morale among casino staff, promoting enthusiasm and high standards of customer service by all employees.
• Works closely with the Casino Hosts, Slot Department, Food &amp; Beverage Department, Facilities.
 
Requirements:
Skills/Abilities
<ul>
<li>Proven experience in a casino or hospitality management role.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent problem-solving and decision-making abilities.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficiency in computer systems, including player tracking systems and Microsoft Office Suite.</li>
<li>Knowledge of gaming regulations and compliance requirements.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Able to obtain and retain gaming license through the Augustine Gaming Commission</li>
</ul>
Qualifications/Education/Experience
<ul>
<li>Three years of supervisory/management experience, preferably in gaming </li>
<li>Five years of guest service experience </li>
<li>College degree</li>
<li>Must be able to successfully pass a pre-employment drug screen and background investigation</li>
</ul>
Physical Demands/Work Environment
<ul>
<li>Must be comfortable working in front of a computer as well as spending long periods of time on your feet on the casino floor</li>
<li>Must be able to lift and periodically carry up to 25 lbs.</li>
<li>Must be comfortable speaking in front of an audience</li>
</ul>
Note: This description incorporates the most typical duties performed. It is recognized that other duties not specifically mentioned may also be performed. The inclusion of these duties would not alter the overall evaluation of the position. If none of the applicants should meet the stated qualifications, applicants whose education and experience are less than the stated requirements, may be interviewed and hired provided the applicant hired submits a formal written training plan within (30) thirty days which can be completed within a reasonable time agreed upon by the supervisor and the applicant. Applicants who are hired and fail to meet the agreed upon formal training program, will be discharged upon failure to complete the specified training as so scheduled.
 
Indian Preference Policy: Preference in filling vacancies is given to qualified Indian candidates in accordance with Tribal Law. Verification must be submitted with this application, if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible candidates.
 
Equal Opportunity Employer: Within the scope of Indian Preference, all candidates will receive consideration without regard to race, color, sex, religion, national origin, or other non-merit factors.

Guest Services Manager

<h3>Job Description</h3>
Job Description
The role…
At Soho House, the Innkeeper oversees all aspects of the running and maintaining of the Inn. A successful Innkeeper is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast-paced environments.
Main Duties
<ul>
<li>Providing great guest experience in person or on the phone. To fulfill the needs of our guests in a professional manner.</li>
<li>Coordinating with housekeeping regarding the daily check in/ out sheet. Communicating immediately as guests check out and which guests have requested late check out/ early check in.</li>
<li>Complete Room Inspections based on the daily checklist behind housekeeping to ensure rooms are ready for check in.</li>
<li>Answering the telephone with a professional greeting.</li>
<li>Processing reservations / answering questions to the best of your knowledge / assisting guests as needed. Also understanding how to handle when faced with questions you do not have the answers readily available.</li>
<li>Answering incoming emails in a timely manner. Effectively directing email inquiries to the correct team, department and management.</li>
<li>Checking in / out guests in a professional and confidential manner with the guest's security in mind. Communicating early check or late check-out procedures to the guests and providing alternatives when necessary. </li>
<li>Assist with luggage when guests checking in and out.</li>
<li>Offer tour of property for new check-ins and communicate important Inn information such as: breakfast times / wine and hors d'oeuvres reception / pool hours / how to reach an Innkeeper / always get the registration card signed.</li>
<li>Effectively following up with guests after check in to make sure check in experience went well. </li>
<li>At check out if applicable saying good bye in person and always thank the guest for staying with us and inviting them back next time</li>
<li>Taking care of guests requests varying on the guest, and finding alternative best solutions if not able to fulfill original request.</li>
<li>Establish good guest connection and referring any information to the chef or noting any special requests in their Think Reservations folio for all Innkeepers knowledge.</li>
<li>Specific guest service such as breakfast service / wine and hors d'oeuvres service / pool service and maintenance.</li>
<li>Relaying Maintenance issues to the GM in a timely manner.</li>
<li>Regulating cleanliness / order / temperature control / and lighting in all common areas</li>
<li>Light housekeeping to include: laundry/dishes/ sweeping/ bussing/garbage when time permits</li>
<li>Restocking of kitchen supplies and office supplies, reporting to management when supplies are running low</li>
</ul>
Required Skills/Qualifications
<ul>
<li>At least 2 years of similar role or customer service / facing role</li>
<li>Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.</li>
<li>Quick learner or have OpenTable, Google Sheets and/or ThinkReservations</li>
<li>Problem solving skills and bring conflict resolution to any anticipated or current matter</li>
<li>Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment</li>
<li>Strong communication skills and ability to understand and follow written and verbal instructions</li>
<li>Flexible schedule and ability to work nights, weekends and holiday's (as needed)</li>
</ul>
Physical Requirements
<ul>
<li>Must be able to seize, grasp, turn and hold objects with hands.</li>
<li>Must be able to work on your feet for at least 8 hours.</li>
<li>Fast paced movements are required to go from one part of the Inn to others.</li>
<li>Must be able to move, pull, carry or lift at least 40 pounds.</li>
<li>Occasionally kneel, bend, crouch and climb as required.</li>
</ul>
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
<ul>
<li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
<li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
<li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
<li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
<li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
<li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
<li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
<li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li>
</ul>
In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$20—$20 USD

Innkeeper - The Willows Inn

<h3>Job Description</h3>
Job DescriptionGeneral Manager – Modern Midcentury Boutique Hotel (Palm Springs, CA)About Us We’re a privately-owned boutique hotel in Palm Springs, designed with a modern midcentury aesthetic and a relaxed, approachable vibe. Our mission is simple: deliver practical comfort, personal connections, and memorable guest experiences in a setting that reflects the spirit of Palm Springs. The Opportunity We’re seeking a General Manager who is equal parts operator, leader, and community builder. The right candidate understands the unique rhythm of a boutique property and knows how to balance operational excellence with creative, revenue-generating ideas. If you’re someone who thrives in a hands-on role, values relationships, and enjoys bringing out the best in your team and guests, we’d love to meet you. Key Responsibilities 
<ul>
<li>Oversee all aspects of hotel operations including front desk, housekeeping, maintenance, and guest services. </li>
<li>Lead by example, fostering a positive, team-oriented culture built on trust, communication, and accountability. </li>
<li>Create thoughtful guest experiences that reflect the casual, modern style of the hotel. </li>
<li>Identify and implement revenue-generating opportunities such as local partnerships, events, promotions, and packages. </li>
<li>Manage budgets, forecasting, and financial performance with a practical, results-driven approach. </li>
<li>Maintain the property at a high standard of cleanliness, safety, and functionality. </li>
<li>Build strong relationships with local businesses and the Palm Springs community to enhance visibility and guest engagement. </li>
</ul>
What We’re Looking For 
<ul>
<li>Previous experience in boutique hotel management or senior hospitality operations. </li>
<li>Strong leadership skills with a people-first, relationship-focused mindset. </li>
<li>A creative, entrepreneurial spirit with an eye for opportunities to grow revenue. </li>
<li>Hands-on, flexible management style — willing to jump in wherever needed. </li>
<li>Excellent communication and problem-solving skills. </li>
<li>Appreciation for midcentury design and Palm Springs culture is a plus. </li>
</ul>
What We Offer 
<ul>
<li>Competitive salary and performance incentives. </li>
<li>Opportunity to lead and grow a distinct, design-forward property. </li>
<li>A collaborative ownership team that values ideas and initiative. </li>
<li>Work in one of the most iconic travel destinations in California. </li>
</ul>
How to Apply Send your resume and a short cover letter highlighting your experience in boutique hotels and approach to leadership to <a href="mailto:info@myoasishotel.com" target="_blank">info@myoasishotel.com</a>

General Manager for a Modern Midcentury Boutique Hotel in Palm spring

<h3>Job Description</h3>
Job DescriptionDescription:
Guest Service Associate – Job SummaryAs a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. 
 Key Responsibilities
<ul>
<li>Greet guests with a friendly attitude and assist with food orders </li>
<li>Maintain knowledge of the menu and answer guest questions </li>
<li>Keep the dining area, patio, and restrooms clean and well-stocked </li>
<li>Follow proper food safety, hygiene, and cash handling procedures </li>
<li>Assist with restocking and cleaning tasks as needed </li>
<li>Support new team member training and follow company policies </li>
</ul>
Qualifications
<ul>
<li>Restaurant or retail experience preferred </li>
<li>Strong communication and basic math skills </li>
<li>Must be able to lift up to 30 lbs and stand for extended periods </li>
<li>Flexible availability, including nights, weekends, and holidays </li>
<li>Reliable transportation required </li>
</ul>
Work EnvironmentFast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.
Requirements:

40 Travel & Tourism Jobs