Job Description
Job Description
Our banking partner in the Rancho Mirage area is seeking Relationship Banking Specialists to join their team. Candidates would facilitate member services and provide customer service to all branch clients, assisting them with account servicing and transactional needs.
If you are looking for an entry-level position to get into bank services, this is an excellent opportunity!
Seeking applicants with customer service and cash-handling experience, no bank experience required.
Direct Hire, benefits include 401k and PTO
Schedule:
Monday - Friday
8:30am - 5:30pm
$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Promote bank products and services when possible, actively identifying opportunities to cross-sell bank products and services.
- Provide AMAZING customer experience to all branch clients.• Maintain comprehensive knowledge of the bank’s products and services and ensure that branch staff are similarly trained and focused on appropriate cross-selling and referrals.
- Ensure customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved at the branch level to the customer’s satisfaction.
- Able to perform all transactions necessary to meet customer needs, including servicing accounts and all teller functions:
- Client transaction processing
- Debit card ordering and servicing
- Online banking setup and servicing (as applicable)
- Printed check orders
- Branch cash ordering and shipping (as applicable)
- Branch Certifications (as assigned)
- Stop payments
- Holds
- Reg. E Claims
- Safe Deposit Box opening, closing and servicing (as assigned)
- Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required.
- Ensure the office is operating in a safe and effective manner.
- Reliable and regular attendance on the job.
- Other duties as assigned.
REQUIRED SKILLS AND ABILITIES:
- Computer skills to include use of Microsoft Office products and other programs as required.
- Strong mathematical ability.
- Strong analytical skills.
- Excellent oral and written communication skills.
- Outstanding interpersonal skills.
- Effective time management and organizational skills.
- Attention to detail and follow through.
- Ability to interact with coworkers, follow directions including established bank procedures, and accept constructive feedback.
- Working knowledge of all bank products and systems enabling cross-selling of bank products to a diverse client base.
- Thorough understanding of banking rules and regulations, especially BSA.
- Ability to count cash accurately
Education/ Licenses/ Work Experience
- High school diploma or GED equivalent required.
- Minimum six months’ cash handling experience required.
- Strong customer service experience required
- Six months’ branch banking experience preferred.
- Commercial banking experience is a plus
Company DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.
Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.
Apply with us today!
Company Description
Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.\r\n\r\nMarquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.\r\n\r\nApply with us today!