Job Description
Job Description
JOB TITLE: Customer Service Associate - Part-Time
FLSA STATUS: Non-exempt Hourly
SHIFT SCHEDULE: Part Time (weekends, closing shift)
JOB LOCATION: 72300 Highway 111, Palm Desert, CA 92260
REPORTS TO: Retail Store Manager
The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
- Provide friendly service to customers
- Greet and assist customers
- Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
- Account for all monies, cigarettes, and lottery tickets on assigned shift
- Check the expiration date and face-off product
- Follow proper safety protocols and procedures
REQUIREMENTS FOR CASHIERS:
- Must be able to work a varied schedule
- Minimum of 1 year of customer service experience
- Must have the ability to handle money accurately
- Must have strong attention to detail
- Must possess excellent verbal and written communication skills
- Must have excellent customer service skills
- Must be capable of effectively communicating with customers and co-workers
- Must be able to work independently and be self-motivated
- Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
- Must be able to stand and walk for the duration of the shift
- Regularly lift and or move up to 20-50 pounds
- Must be comfortable working in a convenience store environment
- Must maintain a professional appearance and abide by the Dress Code Policy
- Must maintain a professional and friendly demeanor towards customers and fellow employees
- Daily exposure to gasoline and oil products
- Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)