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Administrative Support Specialist

Synergy Information Solutions
locationPalm Desert, CA 92261, USA
PublishedPublished: 6/14/2022

Job Description

About Us

We are a small, tight-knit consulting firm that has been serving enterprise clients for over 20 years. Our team is passionate about delivering customer-first solutions while fostering a collaborative and supportive work environment. We are committed to stable, sustainable growth, and many of our team members have been with us long-term, reflecting the strong culture and dedication we uphold.


Our employees love what they do, and we invest in a workplace where talent thrives, contributions are valued, and careers flourish.


Why Join Us?

  • Work-life balance: A company culture that prioritizes work-life balance for all employees
  • Great pay & benefits: Competitive compensation for top talent. We offer health insurance and paid time off
  • Supportive culture: Work with a team that values collaboration, mentoring, and continuous learning
  • Growth opportunities: Join us as we expand, with potential to move to a full-time position


About the Role

We are seeking a highly organized and professional Administrative Support Specialist to join our dynamic IT team. This role is ideal for someone who thrives in a fast-paced environment, is committed to providing excellent service to both internal and external stakeholders and is skilled at managing multiple tasks with accuracy and efficiency.


This is a part-time position scheduled Monday through Friday, 8:30 AM to 12:30 PM, excluding company-observed holidays.


Key Responsibilities

  • Answer incoming calls and route them appropriately, maintaining a professional and customer-focused tone
  • Manage complex scheduling and calendar coordination for meetings, appointments, and team activities
  • Assist in planning and coordinating internal and external IT events, including vendor interactions and logistical support
  • Compile and summarize data for internal reports
  • Support the team with additional administrative tasks as needed


Required Qualifications

  • 4+ years of experience in an administrative, office coordinator, or similar support role
  • Prior experience managing calendars, scheduling meetings, and coordinating events, ideally within an IT or technology organization
  • Excellent verbal and written communication skills
  • Strong organizational abilities, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment
  • Advanced Excel skills, including formulas and data analysis; and strong proficiency in Outlook for professional communication
  • Customer service mindset with a professional phone presence
  • Experience supporting sales teams or working with quotes/proposals is a plus


Preferred Qualifications

  • Familiarity with ConnectWise
  • Experience supporting IT teams or technical staff
  • Prior experience coordinating with vendors or service providers
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