(Experienced) Food and Beverage Supervisor
Job Description
Job Description
Job Description:
Summary:
This role entails supervising and executing all functions related to the efficient operation of a full-service restaurant, (excluding fast food or breakfast establishments). The following duties are included:
- Accommodating customer needs and effectively communicating these requirements to the staff.
- Assisting with inventory stocking as needed.
-Banquet Knowledge, Set up and execution
-Wine Knowledge
- Overseeing and monitoring portion control standards of beverages for the staff.
- Resolving customer problems or complaints promptly.
- Ensuring accurate counting of all charge and cash purchases as employees depart.
- Maintaining a program for sound employee relations and safety.
- Assigning cleaning tasks to staff when necessary.
- Upholding sanitation standards.
- Orienting new employees and providing initial on-the-job training.
- Overseeing training functions of the staff.
- Developing and maintaining an effective restaurant through training and motivation.
- Performing other duties as assigned.
- Handling employee problems promptly and efficiently.
- Scheduling and training employees in accordance with company policies.
- Efficiently handling cash-related issues.
- Courteously addressing customer problems.
Qualifications:
To excel in this position, an individual must satisfactorily perform each essential duty. The requirements below represent the necessary knowledge, skill, and ability. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
Education/Experience:
Six to eight years of related experience and training.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of cash terminals and computers.
Supervisory Responsibilities:
Manages subordinate supervisors who supervise employees in the Food and Beverage Department. Is responsible for the overall direction, coordination, and evaluation of these units. Also, directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Special Skills:
- Ability to motivate
- Good listening skills
Work Environment:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to use their hands, talk or hear, and taste or smell.
Skills:
- Oral Communication Skills
- Written Communication Skills
- Customer Relations
- Customer Service
- Diplomacy
- Math Aptitude
- Organization
- Planning
- Professionalism
- Project Management
- Reading Skills
- Time Management
- Computer Literacy
- Manual Dexterity
- Good People Skills
- Works Well with Others
- Lift up to 25 pounds
Education/Experience:
High School Diploma or Equivalent. Prior experience required.
Company DescriptionApplicants should possess experience in a full-service restaurant environment and demonstrate the ability to prepare food from scratch and proficiently manage all kitchen stations.
Company Description
Applicants should possess experience in a full-service restaurant environment and demonstrate the ability to prepare food from scratch and proficiently manage all kitchen stations.