Job Description
Job Description
Azure Palm Hot Springs Resort & Day Spa Oasis in Desert Hot Springs, CA is looking for one pool bar server to join our 20 person strong team. We are located on 67589 Hacienda Ave. Our ideal candidate is attentive, punctual, and reliable.
Pool Server - Seasonal
Qualifications
- Displays a high level of professional integrity and ethical conduct
- Demonstrates strong organizational and communication skills
- Ability to multitask and uses time efficiently and effectively
- Displays outstanding attendance
- High school diploma or general education degree (GED); or 1-2 year related experience; or equivalent combination of education and hospitality experience
- Food Handlers card is required
- Training for Intervention Procedures (TIPS) Certification is required
- Responsible Beverage Service (RBS) certification is required
- Proficient in English- verbal and written
- Must have flexible work availability- all shifts, weekdays, weekends, and holidays
- Must be able to occasionally lift and/or move up to 25 pounds
Benefits
- We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more
Responsibilities
- The Pool Server is responsible for greeting guests, serving food and beverages, upselling, and maintaining the cleanliness and organization of the pools, while providing excellent guest service and creating a memorable guest experience
- Perform basic bartender skills- follow recipes for a limited variety of alcoholic and non-alcoholic beverages
- Assist guests with selecting food and beverages by suggesting items, explaining the chefs specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Efficiently receive guest orders paying attention to special requests or needs (i.e. allergies) and input them into POS system
- Communicate special requests to the kitchen to ensure correct outcome
- Retrieve guest orders from the kitchen and deliver to pool guests
- Engage with guests to ensure they are satisfied with food and overall service
- Must be able to cross-train in other F&B related areas
- Maintain calmness and composure under high levels of pressure
- Adapt to frequent change, fast paced environment, delays, or unexpected events
- Identifies and resolves problems in a timely manner
- Hours: 10am -5p
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