<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Prepare and keep all grilled and heated food products fresh and at proper temperature, according to Rubio’s guidelines. Maintain
cleanliness in support of a productive and profitable restaurant, including product quality and presentation, portion control, speed and
efficiency, and cleanliness. The Line 3/4 Cook leads by example and is accountable for following the C.O.R.E. 10.
Essential Job Duties
<ul>
<li> Responsible for product quality and presentation. Properly prepares and holds grilled, fried and heated products. Ensures products are dated, stored and rotated as needed.</li>
<li> Manages portion control. Restocks grill and fryer area. Counts and/or weighs delivered items. Works within established inventory and cost controls. Follows recipe and product item builds.</li>
<li> Works with speed and efficiency. Reads tickets and/or listens for direction to determine proper amount of food to prepare. Works efficiently to meet or exceed Rubio’s service time standards.</li>
<li> Keeps the restaurant clean and maintains restaurant facilities and equipment as needed and/or directed by Management. Washes pots, pans, storage containers and utensils as needed. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li> Follows all Company safety and security policies and procedures. Maintains proper temperature of food product. Complies with health code regulations, including but not limited to hairnet and glove usage.</li>
<li> Communicates effectively with the Team in order to ensure good operations in the back-of-house (BOH.)</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
Requirements:
Job Qualifications
Education: High school degree or equivalent combination of education and experience preferred.
Experience: Restaurant experience required. Previous kitchen experience preferred, but not required.
Knowledge: Knowledge of all aspects in the back-of-house (BOH) restaurant operations. Ability to quickly make and execute decisions
regarding food quality, quantity needed, and when to clean.
Language Skills: Must be able to read and write in either English or Spanish (abbreviations, kitchen tickets, job aids.) Ability to clearly
communicate operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of mathematical principles and practices. Ability to count, and perform simple mathematical
calculations.
Other: Ability to follow direction from Management, as well as provide direction to Back-of-House (BOH) Team. Requires assisting coworkers
in other tasks or BOH cook positions. Must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others and remain calm in stressful situations. Requires working closely
with co-workers for long periods of time. Ability to foster a team environment. Ability to handle multiple priorities. Requires a high-level
of concentration and attention to detail for extended periods of time to prepare food items and to maintain cleanliness standards.
Reporting Relationships
Reports to the General Manager, Assistant Manager and/or Shift Leader.
Major Business/Professional Contacts
The Line 3/4 will have constant contact with Guests, managers (including shift leaders,) restaurant Team Members, and occasional contact
with Restaurant Support Center staff. It is necessary for this person to conduct these relationships with professionalism and cooperation
for the betterment of the Company. The Line 3/4 will regularly give suggestions to his/her managers regarding operations. The Line 3/4 is
expected to follow the chain of command with respect to all communications (General Manager, District Manager, People Services
Business Partner, and Regional Director.)
Working and Environmental Conditions
Works indoors and outdoors (for events, or to take trash to the dumpster.) Constant exposure to fumes from restaurant, food preparation
equipment, and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat,
cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work
outdoors in varying temperatures and in different environments such as golf courses and beaches. If assisting with a delivery, may help
carry food in catering bags to Guest’s cars or may be asked to make a delivery in own vehicle (only if approved to drive in advance with
signed Driver Policy on file.)
Physical Demands
Must have the ability to lift 55 lbs. Requires standing for long periods of time. Performs fine hand manipulation during food preparation.
Must be able to reach 5’6” minimum. Flexible hours, night and day, weekends and holidays. Ability to operate all kitchen-related tools and
equipment, such as the dishwasher, food drill, fryer, rice cooker, etc. Must be able to taste food (including, but not limited to, seafood,
chicken, and steak) to ensure the flavor profile and quality standards are met.
Tools and Equipment Used
Fryer, grills, knives, refrigerators (including walk-in refrigerator,) steam table, condiment table, microwave oven, stove, dishwasher,
cleaning supplies &amp; equipment (towels, broom, dust pans, mops, etc.,) cleaning solvents (bleach, cleanser, window cleaner, etc.,) kitchen
supplies and utensils (prep safety glove, food totes, stock pots, tongs, spatulas, cutting boards, etc.,) and food processing equipment (food
drill, etc.)

Line 3-4 Cook

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
Performs a variety of radiology procedures utilizing all aspects of the equipment. Performs other duties as assigned.
 
Essential Job Functions:
<ul>
<li>Performs X-Ray examinations following EIC Radiologist’s set Protocols</li>
<li>Full understanding and operation of all X-Ray equipment, including digitizer if applicable.</li>
<li>Maintains all clinical equipment, including daily QC, and ability to troubleshoot all X-Ray equipment. Notifies service as needed, maintains service logs and reports any and all performance issues to Director.</li>
<li>Obtains patient history, explains standard procedures, and addresses patient concerns. </li>
<li>Follows radiation safety guidelines and utilizes lead shielding as required to protect patient and self from excessive radiation.</li>
<li>Responsible for accurate coding and completing of all ordered procedures.</li>
<li>Performs Radiographic procedures of high technical quality.</li>
<li>Stocks x-ray rooms between exams and at end of shift.</li>
<li>Performs other related duties as required.</li>
<li>Produces films and/or CDs as needed. </li>
</ul>
 
General Responsibilities:
<ul>
<li>Follows safety and compliance policies and procedures.</li>
<li>Adheres to EIC Dress Code Policy.</li>
<li>Reduces noise levels in all areas; keeps voice down and does not discuss personal matters where patients/visitors may overhear.</li>
<li>Keeps work area [including exam rooms] clean and orderly and maintains inventory.</li>
<li>Treats co-workers as teammates; supports the roles of others.</li>
<li>Demonstrates a commitment to customer service: Makes effort to listen and understand customer concerns, needs or issues. Immediately informs management of any patient complaint or other customer service issue. </li>
<li>Offers assistance or help to anyone who seems lost, confused or is having difficulty. Does not leave guest unattended or unescorted.</li>
<li>Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity</li>
<li>Adheres to Absenteeism and Punctuality policies.</li>
<li>Communicates positively and constructively to effectively provide and receive information.</li>
<li>Accepts responsibility to identify problems and initiate solutions or remove barriers; seeks alternative methods to improve processes.</li>
<li>Participates in meetings and shares knowledge and ideas.</li>
<li>Welcomes new colleagues and assists with orientation and training</li>
<li>Provide for patient care; comfort, safety and patient confidentiality.</li>
<li>Communicates with coworkers prior to breaks and lunches to ensure continuity of patient care.</li>
<li>Attends to personal and family matters during off duty hours or scheduled PTO</li>
<li>Demonstrates flexibility and responsiveness to changing situations</li>
<li>Produces efficiently. Assists others as needed.</li>
<li>Adheres to radiation safety guidelines under the direction of the technologists and/or radiologists</li>
<li>Ability to manage high patient volumes.</li>
</ul>
 
Knowledge / Skills / Abilities:
<ul>
<li>Responsible to keep license current and provide copy on annual basis.</li>
<li>Ability to multi-task and prioritize.</li>
<li>Good oral and written communication skills.</li>
<li>Good problem solving skills.</li>
<li>Ability to manage high patient and/or work flow volumes</li>
<li>Provide for patient care; comfort, safety and patient confidentiality</li>
</ul>
 
Risk Management:
<ul>
<li>Cooperates fully in all risk management activities and investigations.</li>
</ul>
 
Information Management:
<ul>
<li>Treats all information and data within the scope of the position with complete confidentiality and security.</li>
</ul>
 
Requirements:
Minimum Position Qualifications:
Education &amp; Training: High School Diploma or Equivalent
Licenses: California Radiologic Technologist
 ARRT Preferred

Radiologic Technologist

<h3>Job Description</h3>
Job DescriptionDescription:
Provide AMAZING customer experience to all branch clients, assisting them with new account requests, account servicing and transactional needs. Promote and cross-sell bank products and services, provide support to other Branch and Department team members as needed to perform other duties and functions as assigned.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Promote bank products and services when possible, actively identifying opportunities to cross-sell bank products and services.</li>
<li>Provide AMAZING customer experience to all branch clients.</li>
<li>Ensure customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved at the branch level to the customer’s satisfaction.</li>
<li>Able to perform all transactions necessary to meet customer needs, including opening new accounts and all teller functions:</li>
<li>Client transaction processing</li>
<li>Debit card ordering and servicing</li>
<li>Online banking setup and servicing (as applicable)</li>
<li>Printed check orders</li>
<li>Branch cash ordering and shipping (as applicable)</li>
<li>Branch Certifications (as assigned)</li>
<li>Stop payments</li>
<li>Holds</li>
<li>Reg. E Claims</li>
<li>Safe Deposit Box opening, closing and servicing (as assigned)</li>
<li>Demonstrated proficiency and understanding of all compliance regulations in support of opening new accounts, proper account titling and ownership, to mitigate risk to the bank:</li>
<li>Bank Secrecy Act</li>
<li>Customer Information Program</li>
<li>Beneficial Ownership</li>
<li>Office of Foreign Asset Control</li>
<li>Trust Account documentation</li>
<li>Fiduciary Account documentation</li>
<li>Timely participation in ongoing training and receipt of satisfactory ratings on all regulatory compliance audits.</li>
<li>Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations.</li>
<li>Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations.</li>
<li>Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required.</li>
<li>Ensure the office is operating in a safe and effective manner.</li>
<li>Reliable and regular attendance on the job.</li>
<li>Other duties as assigned.</li>
</ul>
Requirements:
REQUIRED SKILLS AND ABILITIES:
 
Knowledge/Skills/Abilities
<ul>
<li>Computer skills to include use of Microsoft Office products and other programs as required.</li>
<li>Strong mathematical ability.</li>
<li>Strong analytical skills.</li>
<li>Excellent oral and written communication skills.</li>
<li>Outstanding interpersonal skills.</li>
<li>Effective time management and organizational skills.</li>
<li>Attention to detail and follow through.</li>
<li>Ability to interact with coworkers, follow directions and established bank procedures, and accept constructive feedback.</li>
<li>Working knowledge of all bank products and systems enabling cross selling of bank products to a diverse client base.</li>
<li>Thorough understanding of banking rules and regulations especially BSA.</li>
<li>Ability to count cash accurately.</li>
</ul>
Education/ Licenses/ Work Experience
<ul>
<li>High school diploma or GED equivalent required.</li>
<li>One to three years of branch banking experience required.</li>
</ul>
Work Environment
<ul>
<li>Standard office environment with a moderate noise level.</li>
</ul>
Physical Demands
The work environment characteristics and physical requirements described here are representative of those of which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Remain in a stationary position for sustained periods of time.</li>
<li>Occasionally move about inside the office to access file cabinets and/or other office machinery.</li>
<li>Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to-position with, and/or to bend body downward and forward, and/or extending hands and/or arms in any direction to access files and/or other office machinery.</li>
<li>Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scan machine, and/or computer printer.</li>
<li>Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers.</li>
<li>Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading.</li>
<li>Regularly required to communicate verbally employees, clients, and vendors.</li>
</ul>
 
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
 
Pay Range: $17.67 to $21.00 per hour. Pay range may vary based on skills, experience, and location.

Relationship Banking Specialist II

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Performs repairs and preventative maintenance on all heating, ventilating, air purifying systems, and air conditioning systems. 
 
Essential Duties and Responsibilities include:
<ul>
<li>Will review and verify work requests daily for scheduled and unscheduled maintenance, perform the work required, and turn in completed work orders upon completion of tasks assigned that day. </li>
<li>Will monitor dispatch calls on the radio for problems needing immediate attention, respond to these calls immediately, and inform management of any equipment needing further repairs or adjustment.</li>
<li>All repairs will be performed correctly, and the area will be cleaned up of all debris before leaving the area.</li>
<li>Will perform installations and repairs to all HVAC ductwork, piping, controls, and equipment as required for the completion of projects assigned.</li>
<li>Will follow all regulations pertaining to the handling of refrigerant disposal and recovery and enter all transactions in appropriate documentation. </li>
<li>Safety - Will observe all safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.</li>
<li>Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan.</li>
<li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
 
Requirements:
Job Requirements:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The listed below are representative of the knowledge, skill, and/or ability required. Knowledge of commonly used concepts, practices, and procedures in repair and preventative maintenance of HVAC.
 
Education and/or Experience:
<ul>
<li>High school diploma or general education degree (GED).</li>
<li>Minimum of one year of experience in HVAC installations or repair, and a formal training certificate(s) from an accredited HVAC school.</li>
<li>Universal Refrigerant Certification is required/or obtained within a 90-day probationary period upon employee start date.</li>
</ul>
 
Physical Demands:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds.
 
Work Environment:
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high altitudes, precarious places, extreme heat/cold, and risk of electrical shock. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

A/C TECHNICIAN I

<h3>Job Description</h3>
Job DescriptionDescription:
Job Purpose Summary
Responsible and accountable for supervising and supporting a productive and profitable restaurant, including Guest satisfaction, food quality and portioning, and Team Member efficiency, safety and security. Is personally accountable for the C.O.R.E. 10, and supports his/her General Manager (GM) and Assistant Manager (AM) in holding Team Members accountable for the C.O.R.E. 10.
 
Essential Job Duties
<ul>
<li>Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves Guest complaints, and ensures Guest service according to Rubio’s standards. Supervises Team Members to appropriate positions as required.</li>
<li>Opens and/or closes restaurant according to Rubio’s standards. Supervises Front of the House and Back of the House Team Members as required by Management, ensuring priorities are being followed. Supervises Team Member performance during store operations including setup, food preparation and cleaning before opening, during the shift and at closing. Provides performance feedback to Management.</li>
<li>Performs production staff duties including cleaning the dining room, patio and restrooms, taking out trash, stocking inventories as required by Management, and maintaining cleanliness and food quality standards.</li>
<li>Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality checklists as required by Management.</li>
<li>Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Inspects restaurant and its surroundings on a regular basis. Maintains personal hygiene as prescribed by law and Rubio’s Dress Code standards.</li>
<li>Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to Company policy.</li>
<li>Assists in completion of periodic operational paperwork as prescribed by Management.</li>
<li>Participates in development of self by attending ongoing classroom and online training.</li>
</ul>
Non-Essential Job Duties
Performs similar and incidental duties as required.
 
Requirements:
Job Qualifications
 
Education: High School degree or equivalent combination of education and experience.
Experience: Some restaurant or retail experience preferred.
Knowledge: Knowledge of aspects of the restaurant industry. Basic computer skills including e-mail and Microsoft Word.
Language Skills: Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers.
Math Skills: Overall skills and knowledge of basic mathematical principles and practices. Ability to perform basic computations to complete financial paperwork.
Other: A valid driver’s license and proof of automobile insurance required. Individual must have reliable transportation and proof of automobile insurance is required (if individual will be required to drive on behalf of Rubio’s.) Individual must have reliable transportation to arrive to work on time.
Other Abilities: Ability to maintain a high level of patience with others. Requires working closely with co-workers for long periods of time. Ability to provide organizational leadership and foster a team environment. Ability to handle multiple priorities.
 
Reporting Relationships
Reports to the General Manager and/or Assistant Manager.
 
Major Business/Professional Contacts
The Shift Leader will have constant contact with Guests, Managers, restaurant Team Members, other store Managers and Team Members, and occasional contact with Restaurant Support Center staff and outside vendors. It is necessary for this person to conduct these relationships with professionalism and cooperation for the betterment of the Company. The Shift Leader will regularly give suggestions to his/her Managers regarding operations. The Shift Leader is expected to follow appropriate procedures with respect to all communications (Assistant Manager, General Manager, District Manager, People Services Business Partner and Regional Director.)
 
Working and Environmental Conditions
Work indoors and outdoors (patio, for events, or to take trash to the dumpster). Constant exposure to fumes from restaurant and food preparation equipment and cleaning solvents (ex. flour dust, cooking fumes and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity) due to movement from one cook area to another. Some noise and vibration exposure. If working an event, may work outdoors in varying temperatures and in different environments such as golf courses, and beaches. If assisting with a delivery may help carry food in catering bags to Guest’s cars or may be asked to make a delivery in their vehicle (only if approved to drive in advance with signed Driver Policy on file.)
 
Physical Demands
Must be able to lift 55 lbs. Ability to stand for long periods of time. Performs fine hand manipulation during food preparation and cleaning. Flexible hours, night and day, weekends and holidays. Ability to operate all related restaurant tools and equipment. Must be able to taste food (including, but not limited to, seafood, chicken, and steak) to ensure the flavor profile and quality standards are met.
 
Tools and Equipment Used
Computer, telephone, calculator, multi-use printer, cash register, walk-in and reach-in refrigerators, soda and tea machines, dishwasher, cleaning equipment (towels, brooms, dust pans, mops, etc.), cleaning solvents (cleanser, degreaser, etc.), kitchen equipment and utensils.

Shift Leader

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary:
Familiar with standard concepts, practices, and procedures related to diagnostic imaging; specifically Nuclear Medicine [NM], PET and SPECT/CT Examinations. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks requiring a certain degree of creativity and latitude. Produces NM, PET and SPECT/CT images of the appropriate anatomy according to departmental policies and procedures.
 
Essential Job Functions:
<ul>
<li>Meets and introduces themselves to patient prior to exam.</li>
<li>Performs NM &amp; PET/CT examinations following EIC Radiologist’s set Protocols</li>
<li>Full understanding and operation of all Nuclear Medicine equipment, including PET/CT, E-Cam, Nuctrac.</li>
<li>Evaluates and maintains a quality control program in conjunction with the Radiation Physicist.</li>
<li>Follows guidelines for procurement and preparation of radiopharmaceuticals to include dose calculation, identification, documentation, administration, disposal, storage and safe handling.</li>
<li>Establishes and properly maintains venous access routes.</li>
<li>Recognizes pathology and takes responsibility to perform additional images for study enhancement</li>
<li>Verifies physician order and obtains patient history, explains standard procedures, and addresses patient concerns.</li>
<li>Manages biohazard, chemical and radioactive waste in accordance with applicable regulations.</li>
<li>Performs appropriate radioactive contamination monitoring and any necessary decontamination procedures.</li>
<li>Distributes and maintains film badges along with instructing personnel about radiation safety.</li>
<li>Maintains constant communication with guest throughout study.</li>
<li>Maintains all clinical equipment, including daily QC, and ability to troubleshoot all NM &amp; PET/CT equipment. Notifies service as needed, maintains service logs and reports any and all performance issues to Clinical Supervisor.</li>
<li>Responsible to observe all IV Contrast injections and respond appropriately.</li>
<li>Verifies that appropriate clinical information is included with scan interpretation.</li>
<li>Verifies contrast is appropriately loaded into injector prior to injection of contrast.</li>
<li>Operation of PACs System and printers.</li>
<li>Coordinates patient’s scheduled exam and appropriate medical necessity with Guest Scheduling Representative(s).</li>
<li>Follows radiation safety guidelines and utilizes lead shielding as required following ALARA.</li>
<li>Consults Radiologist with any and all acute positive findings and communicates exam results with referring physician(s) as requested.</li>
<li>Practices accurate and timely completion of scheduled and unscheduled work to maximize productivity.</li>
<li>Responsible for accurate coding and completing of all ordered procedures.</li>
<li>Performs other related duties as required.</li>
<li>Ability to manage high patient volumes.</li>
</ul>
 
Knowledge / Skills / Abilities:
<ul>
<li>In depth knowledge of anatomy, physiology and cross sectional anatomy.</li>
<li>Knowledge of the following:</li>
<li>Performing all basic and complex NM &amp; PET/CT studies.</li>
<li>Principles and techniques of NM &amp; PET/CT scanning.</li>
<li>Advanced computer operations (including keyboard input and proper selection of protocols to scan various anatomical sections.)</li>
<li>Radiation protection standard, devices and techniques to assure that adequate safeguards are maintained.</li>
<li>Responsible to keep license current and provide copy on annual basis.</li>
<li>Provide for patient care; comfort, safety and patient confidentiality.</li>
<li>Customer Service Oriented</li>
<li>Ability to multi-task and prioritize.</li>
<li>Good Interpersonal skills</li>
<li>Good oral and written communication skills.</li>
<li>Good problem solving skills.</li>
</ul>
 
Risk Management:
<ul>
<li>Cooperates fully in all risk management activities and investigations.</li>
</ul>
 
Information Management:
<ul>
<li>Treats all information and data within the scope of the position with complete confidentiality and security.</li>
</ul>
 
 
Requirements:
Minimum Position Qualifications:
Education &amp; Training: High School Diploma or Equivalent, Completion of a Radiologic Technologist Program and/or Accredited Nuclear Medicine Program
Experience: 2 years NM Technologist
License / Certification: Certified Nuclear Medicine Technologist, CPR Certification

Nuclear Medicine NM / SPECT / PET Technologist (per Diem, Saturday 10 hour shifts)

<h3>Job Description</h3>
Job DescriptionDescription:
SUMMARY:
 
A Practice Manager is responsible for the daily operations of a medical office or clinic, including oversight of optical services, opticians, clinical teams, and front office functions. Duties include managing staff, handling patient interactions, supporting onboarding and training efforts, and ensuring compliance with regulatory requirements. A Practice Manager must demonstrate excellent customer service, strong leadership, organizational skills, and financial acumen. They work collaboratively with physicians, optometrists, and opticians to support high-quality patient care and operational success.
Ensures satisfaction among Acuity physicians, optometrists, and optical teams; addresses and resolves concerns promptly. The Practice Manager is also accountable for the performance and customer service delivery of the optical department, including product offerings and inventory management.
Develops team through effective leadership, coaching, and mentoring. Manages staff scheduling to ensure adequate coverage across clinical, front office, and optical departments. Responsible for maintaining appropriate clinical and optical inventory, ensuring fiscal responsibility and alignment with company guidelines. Champions company Core Values, initiatives, and a culture of patient-centered care at their location(s).
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
<ul>
<li>Manages and oversees patient census and clinic flow for assigned office, including optometry schedules and optical department performance.</li>
<li>Monitors and adjusts clinic and optical operations to ensure optimal staffing, performance, and customer experience.</li>
<li>Oversees optical services, including managing opticians, frame inventory, lens ordering processes, product pricing, and vendor relationships.</li>
<li>Prepares and controls the clinic and optical budgets aiming for efficiency and cost-effectiveness.</li>
<li>Utilizes resources to manage KPIs across medical and optical departments; fosters a goal-oriented and results-driven environment.</li>
<li>Implements and maintains budgetary and resource allocation plans, including optical supplies and inventory.</li>
<li>Partners with the Regional Director, doctors (MDs/ODs), and staff to create an accountable environment where patient care—including vision and eyewear needs—comes first.</li>
<li>Manages administrative and operational processes for both medical and optical departments; organizes schedules and assignments to meet office demands.</li>
<li>Participates in HR functions including recruiting and onboarding of opticians and other staff, performance reviews, and timekeeping.</li>
<li>Coaches, develops, and mentors staff, including opticians, to enhance team performance and engagement.</li>
<li>Leads daily huddles and monthly staff meetings to align team on goals and updates across departments.</li>
<li>Supports front office and back office duties, as well as optical functions, to ensure smooth clinic operations as needed.</li>
<li>Conducts compliance audits across the office, including optical inventory control and patient interaction standards.</li>
<li>Ensures strict adherence to state and federal regulations (e.g., OSHA, HIPAA, ADA) across all operational areas including optical services.</li>
<li>Collaborates with the optical team to ensure exceptional customer service, visual product delivery, and satisfaction.</li>
<li>Monitors patient feedback and escalates concerns related to any department—medical or optical—appropriately.</li>
<li>Maintains a professional appearance and demeanor in accordance with Company policies.</li>
<li>Maintains ongoing communication with the Regional Director regarding progress, issues, and milestones.</li>
<li>Performs other duties or ad hoc reporting as assigned by management.</li>
</ul>
Requirements:QUALIFICATION GUIDELINES:
REQUIRED:
Bachelor’s degree in healthcare management, business, or a related field; minimum 3–5 years of relevant management experience; or an equivalent combination of education and experience. Understanding of retail or medical office operations and team leadership.
DESIRABLE:
Experience in ophthalmology or optometry office management, including optical services. Familiarity with practice management systems and EHR software. Experience supervising opticians or managing retail eyewear sales is a plus.
 
CERTIFICATES/LICENSES/REGISTRATIONS:
<ul>
<li>Valid Driver’s License</li>
</ul>
KNOWLEDGE/SKILLS/ABILITIES/TALENTS:
<ul>
<li>Knowledge of front office, back office, and optical/retail workflows.</li>
<li>Strong leadership and coaching abilities across multidisciplinary teams (including opticians).</li>
<li>Customer service focus across medical and optical settings.</li>
<li>Inventory and supply management, especially optical frame/lens stock.</li>
<li>Ability to interpret performance metrics, budgets, and KPIs across service lines.</li>
<li>Effective communicator, motivator, and problem solver.</li>
<li>Strong understanding of clinic and retail optical operations.</li>
<li>Ability to prioritize in a fast-paced, evolving healthcare environment.</li>
<li>Proficient with practice management systems, optical ordering platforms, and Microsoft Office.</li>
<li>Comfortable holding team accountable to service standards and productivity goals.</li>
</ul>
WORK ENVIRONMENT:
<ul>
<li>Primarily an office environment with exposure to clinical and optical workspaces.</li>
<li>Moderate noise level with occasional interactions with upset patients or vendors.</li>
<li>Regular movement including sitting, walking, reaching, and lifting items under 20 lbs.</li>
<li>Occasional bending or kneeling.</li>
<li>Frequent computer work requiring fine motor skills and visual attention.</li>
</ul>
DISCLAIMER:
The responsibilities and tasks outlined in this document reflect core job functions but are not exhaustive. Management may modify or assign duties as needed to support evolving business needs and to accommodate employees with disabilities.
The Practice Manager must not interfere with the clinician-patient relationship or perform clinical duties reserved for licensed providers under applicable law.

Practice Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Develop and maintain superior relationships with guests by equal utilization of professionalism and personality. Seek new and targeted players to inform them of the benefits of all player development programs. Prepare, coordinate, host/administer all complementary and guest events. Track and monitor guest feedback and participation on an ongoing basis to determine program effectiveness. Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.
 
Essential Duties and Responsibilities:
<ul>
<li>Use a computer database to identify target players.</li>
<li>Speak with players in person or on the telephone to market promotions and events.</li>
<li>Walk through the casino to identify registered players and prospective players.</li>
<li>Develop, maintain, and analyze databases for opportunities and productivity.</li>
<li>Approve and monitor comp issuance based on player performance.</li>
<li>Attend player events, interact with invited players, and provide guest service professionally and courteously.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
 
Requirements:
Requirements:
<ul>
<li>Must be at least 21 years of age or older.</li>
<li>Must have a High School Diploma or General Education Degree (GED)</li>
<li>Excellent communication skills and friendly, outgoing personality required. </li>
<li>Must be a proven self-starter, flexible, versatile, and responsible. </li>
<li>Must be able to work all schedules, all days, and all shifts. </li>
<li>Complete flexibility is required. </li>
<li>Prior customer service and sales experience preferred.</li>
</ul>
 
Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees working in the Casino or Bowling Center may be exposed to secondhand smoke. Must be able to lift/carry up to 50 lbs.

CASINO HOST

<h3>Job Description</h3>
Job DescriptionDescription:
Position Summary
Monitor and support clients through both the detox and stabilization process and provide crisis management support as necessary.
Essential Duties and Responsibilities
<ul>
<li>Interface with new clients with alcohol and drug abuse issues upon admission and throughout their stay.</li>
<li>Assist in admitting and orienting new clients.</li>
<li>Assist in explaining expectations, policies, and procedures to clients.</li>
<li>Assist in client acclimation to the SolutionPoint Behavioral Health community.</li>
<li>Utilize intervention and communication skills in working with clients, and assist in diverting clients leaving Against Clinical Advice and Against Medical Advice, etc… (ACA, AMA)</li>
<li>Must be a role model at all times, and if appropriate, shares personal experience, strength, and hope with clients. Ensures client, staff, volunteer, and vendor safety is adhered to at all times.</li>
<li>Assist in ACA and AMA blocking, lead group(s), as assigned by supervisor, and assist with the daily operation of the Detox/Residential program.</li>
<li>The Behavioral Health Technician will maintain open and healthy communication with supervisor, and Leadership Team members</li>
<li>Monitor clients at all times and completes the observation logs every 30 minutes according to the Department of Health Care Services regulations.</li>
<li>Conduct searches on clients, client property, and living spaces when needed, including inventory of client personal property with clients upon intake.</li>
<li>Ensure that activity and treatment schedule is adhered to.</li>
<li>Assist monitoring client’s self-administration of medication as scheduled to ensure that clients take medication as prescribed, and document the same.</li>
<li>Conduct drug and alcohol testing as required. Observation of client’s during specimen collection for drug testing as specified in established protocol.</li>
<li>Is responsible for the cleanliness of assigned property inside and outside by re-stocking items, following up on client chores, assisting them, and if necessary, completing client chores.</li>
<li>Perform daily scheduled rounds of the building and grounds, ensuring clients are in assigned rooms at all times.</li>
<li>Attend all in-services training provided by SolutionPoint Behavioral Health or outside agencies as required.</li>
<li>Document, log, and report as necessary any significant incidents involving clients care and safety.</li>
<li>Facilitate groups with a 12-step based curriculum and foundation</li>
<li>Maintain the facility grounds at all times.</li>
<li>Comply with all SolutionPoint Behavioral Health policies, procedures, rules, regulations, and protocols.</li>
<li>Keep work area clean and neat</li>
<li>Assist clinical staff as necessary</li>
<li>Perform other duties as assigned</li>
</ul>
Requirements:
Minimum Qualifications (Knowledge, Skills, and Abilities:
<ul>
<li>Previous experience in chemical dependency treatment environment required (2-5 years preferred); strong interpersonal and communication skills; be familiar with the 12-step program of recovery; and if in recovery, a minimum of one year of continuous recovery.</li>
<li>Ability to enforce policies and procedures in a fair, firm, and consistent manner.</li>
<li>Ability to speak clearly, write legible, and concise notes.</li>
<li>Skill in dealing with colleagues as a team member and interacting well with others.</li>
<li>Ability to operate motor vehicles. Must have a valid California driver’s license.</li>
<li>Knowledge of 12-step support groups and principles.</li>
<li>Ability to recognize the importance of adapting to the various ethnic groups.</li>
<li>Must have sensitivity to and ability to embrace individuals of different genders, age, sexual orientation, ethnicity, religions, and those with diversified cultural backgrounds.</li>
<li>Skills in communicating effectively, both orally and in writing.</li>
<li>Skills in taking vital signs, observing clients' medical conditions and withdrawal symptoms.</li>
<li>Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle clients based on whatever maturity level in which they are currently functioning.</li>
<li>Ability to adhere to safety policies and procedures.</li>
<li>Ability to use good judgment and maintain confidentiality of information.</li>
<li>Skill and ability to demonstrate tact, resourcefulness, patience, and dedication.</li>
<li>Ability to accept direction and adhere to policies and procedures.</li>
<li>Ability to react calmly and effectively in emergency situations.</li>
</ul>
Required License &amp;/or Certifications
<ul>
<li>RADT 1, CADC certificate required, or any other related certification (Can be in progress)</li>
<li>Current Adult First Aid certification</li>
<li>Valid CA Driver's License and Car Insurance clearance to transport clients as needed</li>
<li>Proof of recent TB Test</li>
<li>High School diploma or General Education Degree</li>
</ul>
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
 
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Behavioral Health Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Summary:
Performs repairs and preventative maintenance on all types of commercial kitchen and refrigeration equipment. 
 
Essential Duties and Responsibilities include:
<ul>
<li>Will review and verify work requests daily for scheduled and unscheduled maintenance, perform the work required, and turn in completed work orders upon completion of tasks assigned that day. </li>
<li>Will monitor dispatch calls and emails for problems needing immediate attention, respond to these calls immediately, and inform management of any equipment needing further repairs or adjustment.</li>
<li>All repairs will be performed correctly, and the area will be cleaned up of all debris before leaving the area.</li>
<li>Will perform installations and repairs to all kitchen and refrigeration equipment as required for the completion of projects assigned.</li>
<li>Will follow all regulations pertaining to the handling of refrigerant disposal and recovery and enter all transactions in appropriate documentation. </li>
<li>Safety - Will observe all safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.</li>
<li>Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies the appropriate person with an alternate plan.</li>
<li>Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.</li>
</ul>
 
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.
 
Supervisory Responsibilities:
This position does not have supervisory responsibilities.
 
 
Requirements:
Job Requirements:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Those listed below are representative of the knowledge, skill, and/or ability required. 
 
Knowledge of commonly used concepts, practices, and procedures for the repair and preventative maintenance of kitchen and refrigeration equipment. Including but not limited to ranges, grilles, ovens, steamers, kettles, skillets, mixers, coolers, walk-ins, freezers, ice machines, dishwashers, or other equipment generally associated with restaurant or bar operations.
 
Education and/or Experience:
<ul>
<li>High school diploma or general education degree (GED).</li>
<li>Minimum three years experience in commercial kitchen equipment and refrigeration equipment repair.</li>
<li>Universal Refrigerant Certification is required. </li>
</ul>
 
Physical Demands:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds.
 
Work Environment:
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, high altitudes, precarious places, extreme heat/cold, and risk of electrical shock. The noise level in the work environment is usually moderate. Employees working in the Casino or Bowling Center may be exposed to second-hand smoke and moderate levels of noise.

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