<h3>Job Description</h3>
About Us
We are a small, tight-knit consulting firm that has been serving enterprise clients for over 20 years. Our team is passionate about delivering customer-first solutions while fostering a collaborative and supportive work environment. We are committed to stable, sustainable growth, and many of our team members have been with us long-term, reflecting the strong culture and dedication we uphold.
 
Our employees love what they do, and we invest in a workplace where talent thrives, contributions are valued, and careers flourish. We encourage knowledge-sharing—not just within our team but also with our clients—to ensure long-term success. This role provides opportunities to stay on the cutting edge of technology through training and certifications, which we actively support to help achieve vendor milestones.
 
Why Join Us?
<ul>
<li>Work-life balance: Local position in the Coachella Valley with occasional travel for project work.</li>
<li>Great pay &amp; benefits: Competitive compensation for top talent.</li>
<li>Supportive culture: Work with a team that values collaboration, mentoring, and continuous learning.</li>
<li>Personal growth: Training and certifications are encouraged and often sponsored.</li>
<li>Growth opportunities: Join us as we expand, with potential for advancement within the company.</li>
</ul>
 
About the Role
We are seeking an experienced Systems Administrator to join our team in Palm Desert, CA. As a value-added reseller (VAR) and IT consulting firm, we provide comprehensive IT solutions to our clients. This full-time position will focus on managing and maintaining our clients' IT infrastructures, with an emphasis on monitoring, security, and systems administration. The ideal candidate will have a proven track record in systems administration, with expertise in Windows environments, virtualization (VMWare), backup solutions, patching, and basic proficiency in networking. This role requires a hands-on approach to ensuring the reliability, security, and performance of IT systems while collaborating with clients and internal teams.
 
Key Responsibilities
<ul>
<li>Administer and maintain IT infrastructure, including servers, networks, and virtualization environments (e.g., VMWare), infrastructure monitoring platforms (e.g., LogicMonitor, Splunk, SolarWinds).</li>
<li>Onboard new clients into monitoring and management software.</li>
<li>Monitor system performance, proactively identifying issues.</li>
<li>Configure dashboards, alerts, and reports tailored to client needs.</li>
<li>Assist with incident response and remediation activities.</li>
<li>Collaborate with the broader technical team to optimize security and system monitoring practices.</li>
<li>Continuously learn and adapt to new technologies best practices.</li>
<li>Identify, and assist with patching, vulnerabilities in servers and network equipment to ensure system security and integrity.</li>
<li>Assist with various systems and network administrative tasks to support the IT infrastructure.</li>
</ul>
 
Required Qualifications
 
Work Experience:
<ul>
<li>5+ years of experience in systems administration, with a focus on Windows environments and virtualization (e.g., VMWare).</li>
</ul>
 
Technical Expertise:
<ul>
<li>Proficiency in managing and maintaining server infrastructure, including Windows Server.</li>
<li>Experience with VMWare vSphere, ESXi, or similar virtualization platforms.</li>
<li>Experience with IT monitoring tools (e.g., LogicMonitor) and security operations platforms (e.g., Arctic Wolf).</li>
<li>Familiarity with datacenter technologies, including servers, storage arrays, campus networks, and security equipment.</li>
<li>Basic scripting and coding skills, with the ability to learn and adapt to new technologies.</li>
<li>Strong networking knowledge, including TCP/IP, DNS, DHCP, firewalls, and other network protocols</li>
<li>Familiarity with Linux Operating systems</li>
</ul>
 
Soft Skills:
<ul>
<li>Strong customer-facing skills with the ability to communicate technical concepts to various audiences.</li>
<li>Excellent verbal and written communication skills with attention to detail.</li>
<li>Strong analytical and problem-solving skills, with a keen attention to detail.</li>
<li>Ability to work independently as well as part of a team.</li>
</ul>
 
Background Check:
<ul>
<li>Hiring is contingent on passing a financial and criminal background check.</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Industry certifications such as MCSE, VCP (VMWare Certified Professional), CompTIA Security+, or Network+. </li>
<li>Familiarity with MSP environments.</li>
<li>Experience with scripting or automation (PowerShell, Python, etc.).</li>
</ul>

Systems Administrator - Security and Monitoring

<h3>Job Description</h3>
Job DescriptionSalary: DOE 
Interested in working with us, but dont see a current opening? Were always on the lookout for talented individuals who share our values. Feel free to attach your resume and submit an application here!
 
About us:
Veterinary Urgent Care of the Desertis a state-of-the-art facility located in Palm Desert, California.
 
We are a team of enthusiastic veterinary professionals with a vision to bridge the gap between general practice and emergency medicine. We understand and respect the importance of the primary care veterinarian-client-patient-relationship. Our goal is to help maintain that bond by acting as a resource when primary care is not available. We foster this bond by providing timely updates to the primary veterinarian after each visit. We strive to consistently provide an exceptional, compassionate and convenient healthcare experience that we would want for ourselves and our loved ones.
We aim to foster a work environment that is supportive, collaborative, and fun. Our goal is to create a whole-team approach to healthcare, where every team member is invested in each of their cases. We are committed to maintaining a just culture where accountability and growth are top priorities. We empower a team of smart, creative people to provide exceptional care.

General Application

<h3>Job Description</h3>
Job DescriptionIT Systems Engineer, Armtec Defense TechnologiesArmtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure Flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied warfighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, CA, at Armtec’s world-class facility for production of combustible ordnance.&nbsp; Company ProfileCompany: Armtec Defense Technologies is an operating unit of the TransDigm Group (NYSE:TDG)Industry: Manufacturing Combustible Ordnance and CountermeasuresJob OverviewTitle: IT Systems EngineerJob Family: Information Technology (IT) Reports to:&nbsp; Infrastructure and Security AdministratorWorks with: All Departments and vendors departments as required.Location: Coachella, California USAType: Full TimeJob SummaryThe IT Systems Engineer role at Armtec will assist the operating unit in areas of network design and architecture, account and group policy management, virtualization, installation and configuration of applications, system administrator, patching/update management, documentation and general IT support. This role will: &nbsp;
<ul>
<li>Provide level 1 and level 2 tiered IT Support for users, using Armtec’s IT HelpDesk system.</li>
<li>Be competent in the identification and resolution of issues with hardware, software, peripherals, mobile devices and other supported systems and services.</li>
<li>Perform STIG documentation for system IT inventory asset management.</li>
<li>Participate in network design calls and perform functions to execute approved technical change requests.</li>
<li>Create and maintain Armtec Knowledge Base articles and accurately record ticket resolutions.</li>
</ul>
<ul>
<li>Support the organizational vision and mission of the Armtec team.</li>
<li>Support infrastructure operability in all Armtec data centers and extended infrastructure throughout all plants, including uptime of servers, switches, and communication infrastructure</li>
</ul>
Primary Responsibilities
<ul>
<li>Manage ticket workload influx with backlog to ensure Armtec users are operating efficiently as possible with working IT equipment.</li>
<li>Follow Armtec IT policies and procedures to perform tasks designated by the Infrastructure and Security Administrator.</li>
</ul>
Required Technical Skills
<ul>
<li>Extensive knowledge of Microsoft Active Directory administration and Windows Server platforms.</li>
<li>Experience with PowerShell scripting.</li>
<li>Strong virtualization experience with Hyper-V.</li>
<li>Strong working knowledge of Azure/Entra and hybrid domain joined environments.</li>
<li>Strong working knowledge of Microsoft’s Intune MDM solution.</li>
</ul>
Qualifications
<ul>
<li>3-5 years of experience developing services or service desk solutions.</li>
<li>Understanding of service and application delivery.</li>
<li>Experience working within a matrix team.</li>
<li>Hands-on experience in troubleshooting hardware, software, network, and communication services.</li>
<li>Highly customer focused with the ability to develop solid relationships at all levels within the organization.</li>
<li>Proven technical, analytical, and problem-solving abilities.</li>
<li>Highly self-motivated and directed.</li>
<li>Experience working both independently and, in a team-oriented, collaborative environment.</li>
<li>Excellent written and verbal communication skills, including formal presentations and working effectively with peers.</li>
<li>Advocate of standards and process improvement.</li>
<li>Operate with a methodical and patient approach when working multiple projects or tasks concurrently.</li>
<li>Ability to work under pressure with minimal supervision.</li>
<li>Reactive when required to resolving issues either by telephone or by working alongside users and suppliers.</li>
</ul>
 Armtec Competencies Demonstrate ability in the Armtec competencies as an employee: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure and values diversity.Education/Previous Experience Requirement
<ul>
<li>Bachelor’s Degree in relevant IT discipline (i.e., cybersecurity or computer science).</li>
<li>2-3 Years experience in IT infrastructure related role. </li>
<li>Cyber Security Certifications a plus.</li>
<li>Fortinet Certified Professional certification a plus.</li>
<li>ITIL Certification a plus.</li>
<li>MS Office Skills (Excel &amp; Word) required.</li>
<li>Must be authorized to work in the U.S.</li>
<li>To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government.</li>
</ul>
Work Hours4/10 work week and on-call as needed.To Apply Please apply on-line on the Armtec Career Website, <a href="http://www.armtecdefense.com" target="_blank">www.armtecdefense.com</a> &nbsp; Equal Opportunity Employer including Disability/Protected Vet status. Salary Range: $29.00 - $35.00/Hour Benefits
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account (HSA) with generous company contribution</li>
<li>Flexible Spending Accounts (FSA - Medical &amp; Dependent Care)</li>
<li>Life and Accident Death and Dismemberment Insurance</li>
<li>Disability Insurance</li>
<li>Parent Leave Pay</li>
<li>Employee Assistance Program (EAP)</li>
<li>Vacation</li>
<li>Sick Leave</li>
<li>Holidays (8 paid holiday including holiday shutdown weeks in July and December)</li>
<li>401(k) matching</li>
<li>Tuition Assistance</li>
</ul>
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1lUR0sQG5V

IT Systems Engineer

<h3>Job Description</h3>
Job DescriptionEngineering Project Scheduler, Armtec Defense Technologies Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied war-fighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, at Armtec’s world-class, sole-source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades. Company Profile Company: Armtec Defense Technologies is an operating unit of the TransDigm Group (NYSE: TDG). Industry: Manufacturing Combustible Ordnance and Countermeasures Job Overview Title: Engineering Project Scheduler Job Family: Engineering Management Reports to: Engineering Project Manager Works with: Mid-level operations managers, engineers, supervisors, planners and employees. Location: Coachella, California Type: &nbsp;Full-Time Job Summary An engineering project scheduler creates and manages detailed project timelines to ensure engineering projects stay on track. They coordinate with teams, monitor progress, and identify scheduling risks to keep projects on schedule and within budget. Their expertise in scheduling tools and communication supports efficient project execution. Primary Responsibilities
<ul>
<li>Develop detailed project schedules outlining tasks, dependencies, durations, and milestones using MS Project</li>
<li>Align schedules with project scope, objectives, and resource availability.</li>
<li>Collaborate with project managers, engineers, and cross-functional teams to gather task requirements and deadlines.</li>
<li>Facilitate discussions to ensure accurate representation of project activities.</li>
<li>Track progress, identify delays, and adjust timelines to reflect changes in scope or resources.</li>
<li>Maintain real-time accuracy of schedules through regular status updates.</li>
<li>Coordinate with resource managers to assign personnel, equipment, and materials effectively.</li>
<li>Optimize resource utilization to meet deadlines without overburdening teams.</li>
<li>Identify potential scheduling risks such as delays or resource shortages and propose mitigation strategies.</li>
<li>Develop contingency plans for critical path disruptions.</li>
<li>Provide stakeholders with regular updates on schedule status, deviations, and corrective actions.</li>
<li>Prepare performance reports highlighting milestones achieved and forecasted completion dates.</li>
<li>Ensure schedules comply with industry standards and organizational workflows.</li>
<li>Conduct audits to verify alignment between planned activities and actual progress.</li>
<li>Maintain records of schedule changes, approvals, and communications.</li>
<li>Develop process documents to standardize scheduling practices.</li>
<li>Perform critical path analysis to evaluate task dependencies and prioritize high-impact activities.</li>
<li>Master scheduling software and integrate data from ERP or CRM systems.</li>
<li>Ensure schedules adhere to regulatory requirements and contractual obligations.</li>
<li>Mentor team members on scheduling best practices and software use.</li>
<li>Apply detail-oriented and analytical skills to manage complex project timelines.</li>
<li>Communicate effectively to resolve conflicts and align stakeholders on scheduling priorities.</li>
<li>Maintain the highest ethical standards, even when challenged with complex situations and multiple sometimes competing priorities.</li>
<li>Understand and live by Armtec’s ethics and business conduct policies.</li>
</ul>
Armtec Behavioral Competencies Demonstrate ability in the Armtec competencies as an employee: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure and values diversity. Qualifications
<ul>
<li>4-year degree from an accredited college or university is preferred.&nbsp; Candidates with an associates degree will be considered with significant job experience. </li>
<li>Must be a U.S. Person</li>
<li>Due to special regulatory requirements for defense ammunition manufacturing, successful applicants will be required to pass a pre-employment background check and undergo initial and periodic substance abuse testing (urinalysis). </li>
<li>5 years of experience is required, with experience in defense or aerospace industry preferred.</li>
<li>Working knowledge and experience in Microsoft Project.</li>
<li>Must be dependable, responsible, and accurate and have the ability to deal with people effectively.</li>
<li>Strong oral and written presentation skills, and computer skills.</li>
<li>Good financial aptitude.</li>
</ul>
Work Hours &amp; Travel
<ul>
<li>4X10 work week with occasional overtime on Fridays or weekends as necessary, to meet program objectives.</li>
</ul>
To Apply Please apply on-line on the Armtec Career Website, <a href="http://www.armtecdefense.com" target="_blank">www.armtecdefense.com</a> Equal Opportunity Employer including Disability/Protected Vet status. Salary Range: $61,600 - $106,848/Annual Benefits
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account (HSA) with generous company contribution</li>
<li>Flexible Spending Accounts (FSA - Medical &amp; Dependent Care)</li>
<li>Life and Accident Death and Dismemberment Insurance</li>
<li>Disability Insurance</li>
<li>Parent Leave Pay</li>
<li>Employee Assistance Program (EAP)</li>
<li>Vacation</li>
<li>Sick Leave</li>
<li>Holidays (8 paid holiday including holiday shutdown weeks in July and December)</li>
<li>401(k) matching</li>
<li>Tuition Assistance</li>
</ul>
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HXBjJjRUon

Engineering Project Scheduler

<h3>Job Description</h3>
Job DescriptionDescription:
Surf Patrol Mission:
This position will oversee the safety and experience of guests surfing in the surf pool at PSSC. Our job is to provide a safe and fun experience leaving customers with an authentic feeling comparable or better to that of an ocean experience. Our job is akin to that of a Tavarua boatman. If you don't know what that is, this job may not be for you. We will be the first line of defense in the event of accidents and injuries in the pool. We will also be the team that provides helpful advice on surfing, paddling, knowledge of the waves, and ensuring we give each customer the best shot at having success in their session. This position will be extremely active. We will be in the water surfing, we will be swimming, we will be operating the surf system, we will be helping learners stand up for the first time, all while being good stewards of surf culture and stoke. This job has a lot of fun baked in to it, but it is a job so we will be professionals in every sense of the word.
Requirements:
The ideal candidate will be a partner and leader who:
Is a role model, inspiring confidence, trust, optimism, respect, fairness, and collaboration
Has surf experience above the level of intermediate
Has a history of surfing in competitions
Doesn't carry around an ego regarding their surf abilities, we will be dealing with all skill levels of surfers and need to help them progress their journey
Is responsible and dependable, can hold down a work schedule even if the waves on the coast are cranking
Has patience and is a good communicator
Is flexible, sometimes we will be called in to other areas of the operation for an assist
Is calm, cool, and collected in the face of emergencies and on crowded days
Is tech savvy, knows their way around touchscreens and computers
Holds self and others accountable
 
Qualifications and Skills:
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Can surf above an intermediate level
Can swim and dive, allowing them to pass required lifeguard training certifications
Can articulate the skills required to surf with ease
Can read wave patterns and can spot potential accidents or collisions before they occur
Experience in customer service is a plus
Can operate iPads and touchscreens in accordance with facility procedures
Track record of delivering exceptional customer experience
Excellent judgment with strong problem-solving capabilities
Strong written and verbal communication skills, i.e., poised and engaging, empathetic communication styles that can enliven, engage, and positively impact individuals and groups
Physically able to lift longboards, SUPs, etc and has the ability to meet minimum lifeguard certification requirements
Ability to act quickly and efficiently with high degree of professionalism
Customer service orientated
Ability to work independently and in a team environment
Able to operate a waterproof camera
 
Preferred Qualifications:
Current lifeguard certification preferred
Previous full-time job experience is preferred
Background in lifeguarding is highly desirable
Background in surf instruction is highly desirable

SURF PATROL

<h3>Job Description</h3>
Job DescriptionAbout RTM: 
RTM Engineering Consultants is an MEP, Civil and Structural engineering firm that goes beyond the conventional consulting role. We forge deep partnerships with our clients by aligning with the goals, processes and people at each organization. By integrating our expertise, we offer a comprehensive suite of national resources combined with localized relationships, delivering exceptional value to our clients.
At RTM Engineering Consultants, we prioritize the well-being and growth of our team members. Our commitment to professional development is evident through hands-on mentoring, opportunities for advancement, and access to RTM University. With integrated multi-disciplinary studios, you'll collaborate with experts of all levels and various disciplines. We continuously foster a positive team culture through outings that strengthen the bonds of our teams and at RTM, giving and taking are fundamental values. We believe in giving our best, contributing to others, and embracing diversity and equality for progress. Join our dynamic and inclusive team where your well-being, growth, and contributions are valued. 
Our Team: 
At RTM, we hold a profound appreciation for our workforce. We firmly believe that YOU, our team members, are our most valuable asset and are instrumental in defining our organization. Our dedication lies in delivering experiences that foster your growth and success, whether you are just embarking on your career path or have attained seasoned expertise. Guided by our CORE values of Collaborative Communication, Overall, Unity, Respect and Trust, and Excellence in Engineering, we forge a unified team that consistently pursues professional achievement in all endeavors we undertake. 
Job Overview
Applies design knowledge, skill, and ability to create construction drawings for the project owner and provides continuous professional support throughout the entire construction process. The ideal candidate has excellent communication and technical skills, is a team-oriented, professional self-starter, with a positive attitude and multi-tasking capability.
Responsibilities 
<ul>
<li>Accurately and timely produces design elements consistent with project specifications</li>
<li>Accurately and timely produces design elements in accordance with the project hours, scope &amp; parameters</li>
<li>Provides research design options consistent with project requirements</li>
<li>Assists in the selection of appropriate equipment for project type</li>
<li>Assists in the preparation of other documents germane to a project with enthusiasm and professionalism</li>
<li>Actively participates in post-design activities through to construction completion</li>
<li>Follows established work rules, policies, and procedures</li>
<li>Actively engages with other members of the company to continuously strive to improve processes, create efficiencies and reduce costs</li>
<li>Cooperatively takes on other duties, roles, or responsibilities as assigned</li>
<li>Prepares accurate and complete project correspondence</li>
</ul>
Minimum Qualifications 
<ul>
<li>Knowledge of engineering drafting standards</li>
<li>Basic knowledge engineering</li>
<li>Seeking a 4-year degree in engineering</li>
<li>Knowledge of AutoCAD and/or Revit a plus</li>
<li>Good communication skills</li>
<li>Knowledge of Revit preferred</li>
</ul>
 
Must be authorized to work in the United States.

Career Fair Application

<h3>Job Description</h3>
Job DescriptionDesign Engineer, Armtec Defense Technologies Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied war-fighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, at Armtec’s world-class, sole-source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades. Company Profile Company: Armtec Defense Technologies is an operating unit of the TransDigm Group (NYSE: TDG). Industry: Manufacturing Combustible Ordnance and Countermeasures Job Overview Title: Design Engineer Job Family: Engineering Reports to: Program Engineer Works with: &nbsp;Mid-level managers and supervisors, peer engineers and technicians, and suppliers. Location: Coachella, California Type: &nbsp;Full-Time Job Summary The Design Engineer combines creativity with engineering expertise to design and improve equipment and tooling.&nbsp; The Design Engineer functions as a central hub for all design work at Armtec Defense Technologies.&nbsp; They collaborate with other engineers to develop requirements and develop a plan for completing the design work.&nbsp; This may include creating the design themselves as well as coordinating outside contract resources to do the design work.&nbsp; Primary Responsibilities
<ul>
<li>Develop and document tooling and equipment requirements and standards to help improve each successive tool we design.</li>
<li>Continuously improve Armtec’s processes to create, revise, release, and organize drawings.</li>
<li>Revise drawings to reflect as-built configurations.</li>
<li>Develop design concepts and collaborate with other engineers to refine designs.</li>
<li>Outsource work packages to contract resources as-needed to meet schedule deadlines.</li>
<li>Train contract resources on Armtec software and design processes.</li>
<li>Analyze designs and evaluate expected performance against requirements, failure modes, and recommended spare parts.</li>
<li>Recommend prototyping efforts to reduce risk and assist in performing prototyping.</li>
<li>Prepare design review presentations and conduct design reviews with stakeholders.</li>
<li>Prepare and release drawings.</li>
<li>Check drawings and models from other designers.</li>
<li>Ensure that the design process conforms to Armtec’s internal procedures and maintain documentation sufficient for an ISO 9001:2015 audit.</li>
<li>Stay informed concerning new technologies, materials and equipment, and investigate potential applications.</li>
<li>Understand and live by Armtec’s ethics and business conduct policies.</li>
</ul>
Qualifications
<ul>
<li>Experience with CAD, prefer Creo/Pro-E, Creo Simulation, Fusion 360</li>
<li>Full understanding of GD&amp;T, MIL-STD-100 and ASME Y14.5</li>
<li>In-depth knowledge of Design and Development Processes and methodologies, including design for six-sigma, Systems Engineering, Design for Manufacturability (DFM), and Design for Assembly (DFA).</li>
<li>Possess a high degree of creativity, and the ability to focus on rapid prototyping / rapid build-test cycles in order to continuously learn and improve</li>
<li>Strong analytical &amp; problem solving skills, and ability to use statistical tools and techniques.</li>
<li>Experience with various manufacturing techniques and materials including, machining, welding, forming, plating, and molding, of metals, plastics, and composites.</li>
<li>Experience with steam, vacuum, hydraulics, and pneumatics</li>
<li>Prefer experience with design for energetics processing and Department of Defense safety requirements.</li>
<li>Strong technical troubleshooting skills</li>
<li>Strong communication and presentation skills.</li>
<li>Proficient in all Microsoft software</li>
<li>Ability to maintain a safe work environment</li>
<li>Must be dependable, responsible, and detail oriented and have the ability to deal with people effectively.</li>
</ul>
Armtec Behavioral Competencies Demonstrate ability in the Armtec competencies as an employee: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure and values diversity. Education &amp; Professional Work Experience Requirements
<ul>
<li>Minimum 4-year degree in relevant Engineering field and 5+ years of experience performing design in a manufacturing environment.</li>
<li>Must be authorized to work in the U.S.</li>
<li>To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government</li>
</ul>
Work Hours &amp; Travel
<ul>
<li>4x10 work week M-Th and ability to support off-hours periodically as project needs require. </li>
</ul>
To Apply Please apply on-line on the Armtec Career Website, <a href="http://www.armtecdefense.com" target="_blank">www.armtecdefense.com</a> &nbsp; Equal Opportunity Employer including Disability/Protected Vet satus. Salary Range: $68,432 - $119,168/Annual Benefits &nbsp;
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Health Savings Account (HSA) with generous company contribution</li>
<li>Flexible Spending Accounts (FSA - Medical &amp; Dependent Care)</li>
<li>Life and Accident Death and Dismemberment Insurance</li>
<li>Disability Insurance</li>
<li>Parent Leave Pay</li>
<li>Employee Assistance Program (EAP)</li>
<li>Vacation</li>
<li>Sick Leave</li>
<li>Holidays (8 paid holiday including holiday shutdown weeks in July and December)</li>
<li>401(k) matching</li>
</ul>
Tuition Assistance &nbsp;
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Design Engineer

<h3>Job Description</h3>
Job DescriptionCompany Description 
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description 
The Dynamic PC Support&nbsp;is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
<ul>
<li>Provide customer support for designated equipment</li>
<li>Answer client questions in a professional manner</li>
<li>Accept and deliver all service calls assigned within the established service level agreement for each client</li>
<li>Meet established customer service satisfaction criteria as outlined in established guidelines and policies</li>
<li>Complete all administrative tasks associated with each call as documented in established policies and guidelines</li>
<li>Complete real-time reporting of all calls as documented in established policies and guidelines</li>
<li>Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client</li>
<li>Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements</li>
<li>Report all activity in an accurate and timely manner</li>
<li>Understand all Safety policies and guidelines and work within the guidelines of policies daily</li>
<li>Additional requirements may exist if offer of employment is extended</li>
<li>Other duties may be assigned to meet business needs</li>
</ul>
Qualifications 
Education and Experience:
<ul>
<li>Typically requires technical school certification or equivalent and 0-2 years of relevant experience</li>
<li>Previous customer service experience is a plus</li>
</ul>
Certifications and/or Qualifications:
<ul>
<li>Maintain all required OEM Certifications as directed by Management</li>
<li>Knowledge of relevant software and hardware</li>
<li>Valid Driver’s License and reliable transportation with valid registration and adequate insurance</li>
</ul>
Skills:
<ul>
<li>Ability to communicate regarding technical issues with clients</li>
<li>Ability to drive to client locations</li>
<li>Ability to drive long distances, and occasional overnight assignments within other geographies</li>
<li>Ability to lift and or move various computer equipment up to 50 lbs</li>
<li>Must own a basic repair tool kit</li>
</ul>
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